Document Processing Jobs in Maryland (NOW HIRING)

Baltimore, Maryland, United States

Position Title: Document Control Manager

WereseekingDocument ControlManagers to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (both rail and bus), water, and airport projects delivered through both traditional and alternative methods. These roles oversee the full document control function, ensuringaccurate,timely, and compliant information flow across all phases of projectdelivery.

This posting is for future roles and not for a specific opportunity that is available right now.We accept applications and conduct interviews in advance of upcoming hiring needs.When a candidate is selected, their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.

may include, but are not limited to, the following:

• Provide leadership and oversight of document control functions across complex infrastructure programs, including supervision and support of assigned Document Control staff where applicable.


• Develop and deliver document control training and onboarding for project personnel and internal teams.


• Ensure adherence to document control policies, contract requirements, retention schedules, and ISO standards.


• Oversee the document lifecycle across all project phases, ensuring version control, metadata accuracy, and audit readiness.


• Refine and standardize procedures, leading continuous improvement initiatives and supporting system automation in coordination with IT and program stakeholders.


• Administer the enterprise document management system(s), including permissions, access control, and issue resolution.


• Collaborate with project management, design, construction, legal, and QA teams to ensure document workflows support program goals and regulatory obligations.


• Track key project deliverables per contract terms, ensuringtimelyreceipt, review, and distribution of submittals, RFIs, correspondence, and record documents.


• Monitor and report KPIs, document status, and outstanding actions to senior leadership.


• Support internal and external audits bymaintainingorganized,accurate, and accessible documentation.


• Respond to documentation requests from agencies, contractors, and stakeholders ina timelyand professional manner.


• When serving as the sole document control resource on a project,mayalso support meeting agenda preparation, minutes, and other administrative tasks as needed.

• Advanced problem-solving and decision-making capabilities.


• Advanced interpersonal and communication skills, both written and verbal.


• Advanced organizational and process improvement skills and attention to detail.


• Strong collaboration skills that enable work across departments as well as with peers and team members.


• Ability to manage multiple tasks, prioritize work, and elevate issues appropriately.


• Attention to detail and ability to analyze and interpret data.

• Bachelors degree inengineering, construction management, business administration, project management,or related field, or equivalent combination of education and experience.


• 10+ years of hands-ondocument control or similarexperience on large (>$500M), complex, heavy-civil infrastructure projects.


• Strong experience working with a variety of construction and project-related documents, including drawings, RFIs, submittals, and correspondence.


• Familiarity with ISO-based document control standards, guidelines, and best practices.


• Advancedproficiencywith industry standardenterprisedocument control systemsand advanced version control(e.g., SharePoint,e-Builder, Procore, Aconex,Asite, etc.).


• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

• Master's degree in engineering, construction management, business administration, or project management.


• Experience working in document control on complex, heavy-civil highways, roads, bridges, transit (including rail and bus), aviation (international airports) and water projects.


• Experience in multiple phases of the project lifecycle (e.g., predesign, design, procurement, construction, and post-construction).


• Expertisewith ISO-based document control standards, guidelines, and best practices.


• Proficiencywith Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Expected Salary: $120k-$180k/year ($57-$86/hour). Lusterprovidesthe salary range that the company in good faith believes it might offer for this position based on the successful candidates level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right toultimately paymore or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

• Unlimited flexible time off


• Paid holidays


• Paid parental leave


• Health, dental, and vision insurance


• Flexible spending accounts (healthcare and dependent or elder care)


• Long-term disability insurance


• Short-term disability insurance


• Life insurance and accidental death and dismemberment


• 401(k) plan with guaranteed employer contribution


• Formal career planning and development program


• $2,500 annually toward professional development


• Wellness program with monthly wellness stipend


• Company cell phone or cell phone plan reimbursement


• Free personalized meal planning and nutrition support with a registered dietitian


• Free personal financial planning services


• Employeeassistanceprogram


• Employee discounts


• Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Please email hiring@luster.com for accommodations necessary to complete the application process.

Equal Opportunity Employer, including disability/protected veterans