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Document Control Associate Jobs in Syracuse, NY (NOW HIRING)

Carrier

Sr Customer Associate

East Syracuse, NY · On-site

$64K - $129K/yr

Through cutting-edge advancements in climate solutions such as temperature control, air quality and ... Conduct audits of customer documentation to ensure compliance with contractual requirements and ...

Carrier

Sr. Customer Service Associate

East Syracuse, NY · On-site

$64K - $129K/yr

Through cutting-edge advancements in climate solutions such as temperature control, air quality and ... Conduct audits of customer documentation to ensure compliance with contractual requirements and ...

Rack Room Shoes, Inc.

Sales Associate - 34198

Syracuse, NY · On-site

$15.19 - $17.47/hr

... strict control of all monies and sales documentation. Duties and Responsibility * Create an ... Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional ...

GIOVANNI FOODS

Warehouse Associate - External

Liverpool, NY · On-site

$15.25 - $18.25/hr

Verify product tags and match physical inventory to BOLs, packaging slips, and other documentation ... Experience in warehouse or inventory control preferred * Forklift operation experience and safety ...

SRC, Inc.

Associate Project Manager

Syracuse, NY · On-site

$77K - $116K/yr

The selected candidate will serve as the functional lead for our team of Program Control Analysts ... Support the Program Manager with administrative tasking, such as maintaining program documentation ...

SRC, Inc

Associate Project Manager

Syracuse, NY · On-site

The selected candidate will serve as the functional lead for our team of Program Control Analysts ... Support the Program Manager with administrative tasking, such as maintaining program documentation ...

SRC, Inc

Associate Project Manager

Syracuse, NY · On-site

$77K - $116K/yr

The selected candidate will serve as the functional lead for our team of Program Control Analysts ... Support the Program Manager with administrative tasking, such as maintaining program documentation ...

SRC, Inc

Associate Project Manager

Syracuse, NY · On-site

$77 - $116/hr

The selected candidate will serve as the functional lead for our team of Program Control Analysts ... Support the Program Manager with administrative tasking, such as maintaining program documentation ...

New

Byrne Dairy

Associate Systems Engineer

East Syracuse, NY · On-site

$72 - $90/hr

Using technical documentation, hands‑on time, and guidance from senior engineers to learn sensor ... Performing hands‑on technical investigations into air traffic control and sensor processing ...

New

SRC, Inc

Associate Project Manager

Syracuse, NY · On-site

$77K - $116K/yr

The selected candidate will serve as the functional lead for our team of Program Control Analysts ... Support the Program Manager with administrative tasking, such as maintaining program documentation ...

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All JobsDocument Control Associate JobsDocument Control Associate Jobs in Syracuse, NY

Document Control Associate information

See Syracuse, NY salary details

$11

$26

$45

How much do document control associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for document control associate in Syracuse, NY is $26.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $33.27 per hour, depending on experience, location, and employer.

What is a document control associate?

Document Control Associates are professionals responsible for managing, organizing, and maintaining company documents and records. They ensure that documents are properly filed, easily accessible, and comply with regulatory standards or company policies. Their duties often include tracking document versions, distributing updated documents to relevant teams, and maintaining document security and confidentiality. This role is critical in industries such as construction, pharmaceuticals, engineering, and manufacturing, where accurate documentation is essential for compliance and quality control.

What skills and qualifications are needed to thrive as a document control associate?

To thrive as a Document Control Associate, you need strong organizational abilities, attention to detail, and a background in records management or a related field. Familiarity with document management systems (DMS), Microsoft Office Suite, and sometimes ISO or GMP compliance standards is typically required. Excellent communication, time management, and problem-solving skills help ensure accuracy and efficiency in handling sensitive documentation. These skills are crucial for maintaining data integrity, regulatory compliance, and smooth information flow within an organization.

How does a document control associate typically interact with other departments, and what collaboration skills are important for success?

As a Document Control Associate, you will regularly collaborate with various departments such as engineering, quality assurance, and project management to ensure all documentation is accurate, up-to-date, and compliant with company standards. Effective communication and organizational skills are essential, as you'll often coordinate document reviews, approvals, and distribution. Being detail-oriented and responsive helps you manage document requests efficiently, while strong teamwork skills foster smooth information flow and support cross-functional objectives.

What is the difference between Document Control Associate vs Document Coordinator?

AspectDocument Control AssociateDocument Coordinator
CertificationsOften requires familiarity with document management systems, industry-specific certificationsSimilar certifications, with emphasis on document organization and communication skills
Work EnvironmentTypically in manufacturing, engineering, or construction industriesCommonly in corporate, engineering, or technical settings
Employer & Industry UsageUsed by companies managing technical documents, quality recordsUsed in project management, quality assurance, and administrative roles

The main difference between a Document Control Associate and a Document Coordinator lies in their focus areas. The Document Control Associate primarily manages technical documents, ensuring version control and compliance, while the Document Coordinator often handles broader document workflows and communication. Both roles require similar skills and certifications but serve slightly different functions within organizations.

What are the most commonly searched types of Document Control jobs in Syracuse, NY?

The most popular types of Document Control jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Document Control Associate jobs?

Cities near Syracuse, NY with the most Document Control Associate job openings:

Document Control Associate jobs near you

Sr Customer Associate

Carrier

East Syracuse, NY • On-site

$64K - $129K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Carrier rating

7.6

Company rating: 7.6 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

249th of 495 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
Carrier is seeking a highly motivated Senior Customer Service Associate to join our team in Syracuse, NY. In this role, you will serve as a key point of contact for strategic customers, managing the end-to-end order lifecycle while partnering with cross-functional teams to deliver an exceptional customer experience. The ideal candidate will excel in a fast-paced environment, demonstrate strong problem-solving and communication skills, and be committed to driving customer satisfaction through proactive order management, issue resolution, and operational excellence.
Role Responsibilities:
  • Serve as the primary point of contact for Strategic Account customers, developing and maintaining strong customer relationships throughout the order lifecycle. Manage customer expectations and deliver support in alignment with established Service Level Agreements (SLAs) defined during the onboarding process, ensuring proactive communication and providing a high level of customer satisfaction.
  • Conduct audits of customer documentation to ensure compliance with contractual requirements and confirm all required approval signatures are secured prior to order entry.
  • Manage the complete order lifecycle from initial order entry through final customer delivery, ensuring a seamless customer experience for 600 direct orders and 1,000 indirect orders per year. Responsibilities include order entry, review and coordinating production scheduling, inventory coordination, shipment tracking, equipment startup coordination, invoicing, and warranty registration.
  • Collaborate with cross-functional teams throughout the order management lifecycle to support the successful execution and on-time delivery of orders across light commercial, commercial, residential, replacement components, and third-party vendor product lines.
  • Proactively monitor order and inventory availability, identify product shortages and delays, and proactively drive resolution through escalation to internal stakeholders.
  • Identify recurring issues and emerging trends, escalating findings to Tier 2 associates for further investigation, root cause analysis, and continuous process improvement.
  • Assist with the maintenance and updating of customer-specific tracking tools and reporting mechanisms, including weekly performance scorecards, startup trackers, and other account management metrics. Ensure data accuracy, provide timely status updates, and support customer reporting requirements to enhance visibility, accountability, and overall service performance.
  • Manage and maintain customer-specific portals in accordance with established customer requirements and service level expectations. Responsibilities could include utilizing as a communication liaison tool, uploading performance and reporting metrics, entering invoice information, and providing supporting documentation to ensure accurate records, timely processing, and compliance with customer-specific requirements.
  • Support the resolution of accounts receivable discrepancies by working closely with the Tier 2 associate, maintain accurate account records, and help drive timely resolution to improve customer satisfaction and account health.

Role Purpose:
  • Deliver a seamless customer experience by ensuring accurate, timely, and compliant order processing for Strategic Account customers.
  • Support revenue and operational efficiency by forecasting account activity and proactively managing order CRSD dates
  • Strengthen customer relationships and trust by resolving issues quickly, maintaining accurate documentation, and acting as a reliable liaison between customers and internal teams.

Required Qualifications:
  • High School Diploma or GED
  • 4+ years of customer service or order management.
  • 1+ years of experience in Microsoft Excel.

Preferred Qualifications:
  • Ability to collaborate and be a team player
  • Experience working with Systems, Applications, and Products (SAP) and Salesforce
  • Ability to analyze data and maintain customer reporting tools.

Pay Range
The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 13 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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