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Doctors Answering Service Jobs (NOW HIRING)

Torrance Memorial

$25 - $28.38/hr

Utilizes computerized message center to page doctors or call doctors when requested by other staff ... Notifies Answering Service with physician on-call information. * Prepares weekend call schedule and ...

New

Care New England

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

AMION on-call scheduling, customer service and answering service knowledge is a plus. Reliable ... doctors, and honing renowned services and innovative programs to engage in the important ...

Kent Hospital

Telecommunications Operator

Warwick, RI · On-site

$18.50 - $25.50/hr

AMION on-call scheduling, customer service and answering service knowledge is a plus. Reliable ... doctors, and honing renowned services and innovative programs to engage in the important ...

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Doctors Answering Service information

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$12

$23

$39

How much do doctors answering service jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for doctors answering service in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a doctors answering service?

A Doctors Answering Service is a professional service that handles phone calls for medical practices, clinics, or hospitals, especially during after-hours or when staff are unavailable. These services ensure that patient calls are answered promptly, messages are relayed to the appropriate healthcare provider, and urgent situations are handled according to pre-established protocols. This helps doctors maintain good communication with patients, manage emergencies efficiently, and improve patient satisfaction. Using an answering service also allows medical staff to focus on in-person patient care without missing important calls.

What are common challenges faced by professionals working in a doctors answering service, and how can they be effectively managed?

Professionals in a doctor's answering service often navigate high call volumes and urgent situations, requiring quick thinking and clear communication. Managing patient expectations, accurately relaying messages to physicians, and maintaining patient confidentiality are daily challenges. Effective time management, strong listening skills, and thorough training on medical protocols help address these challenges. Additionally, working closely with medical staff and using specialized software ensures efficient message delivery and proper follow-up, making teamwork and adaptability essential.

What key skills and qualifications are needed to excel in a doctors answering service role, and why are they important?

To thrive in a Doctors Answering Service role, you need excellent communication skills, medical terminology knowledge, and experience in customer service or healthcare support. Familiarity with call center software, electronic health record (EHR) systems, and message management platforms is typically required. Active listening, professionalism, and the ability to stay calm under pressure are crucial soft skills for handling urgent or sensitive calls. These competencies ensure accurate message delivery, patient satisfaction, and effective support for healthcare providers.

What is the difference between Doctors Answering Service vs Medical Receptionist?

AspectDoctors Answering ServiceMedical Receptionist
CredentialsMinimal; training in call handling and medical protocolsHigh school diploma or equivalent; medical office training
Work EnvironmentRemote or call center setting, handling calls for multiple doctorsFront desk of medical offices, interacting with patients face-to-face
Employer & IndustryMedical practices, hospitals, clinicsMedical offices, clinics, hospitals
Primary RoleAnswering calls, scheduling, relaying messagesPatient check-in, appointment scheduling, administrative tasks

Doctors Answering Service primarily handles incoming calls and messages for physicians, often remotely, focusing on communication and scheduling. Medical Receptionists work directly in medical offices, managing patient interactions and administrative duties. Both roles are essential in healthcare communication but differ in work environment and responsibilities.

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What cities are hiring for Doctors Answering Service jobs?

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What states have the most Doctors Answering Service jobs?

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Doctors Answering Service jobs near you
Infographic showing various Doctors Answering Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Funeral Assistant

Security National Financial Corporation

Saint George, UT • On-site

Full-time

Re-posted 13 days ago

Job description

A funeral assistant is a integral part of the funeral business. As a funeral assistant you will trained to perform many of the functions required to keep a funeral home moving. Some of the services you will perform will include: removal of deceased individuals from homes, hospitals, crime scenes. Answering phones, learning funeral etiquette in speaking with families, nurses, doctors, running errands, sitting in office to cover days off of director, driving to medical examiner, picking up death certificates, taking calls at night from answering service for removals two to three days a week after hours. Assisting during funeral services, memorial services, following the direction of the funeral director
Requirements
Be comfortable with death and touching, handling, moving, storing deceased individuals in all states passing. Being able to lift minimal 50#s, use a removal cot in transporting bodies. Answering phones if needed, providing information to those callers. Taking information for any first calls that come in for removals. Cleaning of mortuary will be needed, dusting, moping, vacuuming of floors, cleaning bathrooms, laundry. Standing during funeral services, visitations, memorials, graveside services, greeting attendees of the services. You will be required to drive companies vehicles during day or night times. A clean driving record is required. Must live within a 25 minute driving radius of the funeral home.

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