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Dock Operations Manager Jobs in Baltimore, MD (NOW HIRING)

SSA Group

Food Service - Supervisor

Baltimore, MD · On-site

Food Service Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service ... Maintains general organizational upkeep of each outlet's storage areas/back dock spaces within ...

ssagroup

Food Service - Supervisor

Baltimore, MD · On-site

Food Service Operations Manager(s) Who are we : For more than 50 years, SSA has partnered with ... Maintains general organizational upkeep of each outlet's storage areas/back dock spaces within ...

ssagroup

Food Service - Supervisor

Baltimore, MD · On-site

Food Service Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service ... Maintains general organizational upkeep of each outlet's storage areas/back dock spaces within ...

ssagroup

Food Service - Supervisor

Baltimore, MD · On-site

Food Service Operations Manager(s) Responsibilities * Perform the steps of SSA EXTRA Guest Service ... Maintains general organizational upkeep of each outlet's storage areas/back dock spaces within ...

Maersk

Conversion Operations Support

Joppa, MD

... dock/consolidation/deconsolidation facilities through a robust network led by best-in-class ... management system Quoting, costing and invoicing of international shipments, air, ocean and ground ...

Maersk

Conversion Operations Support

Joppa, MD · On-site

... dock/consolidation/deconsolidation facilities through a robust network led by best-in-class ... management system Quoting, costing and invoicing of international shipments, air, ocean and ground ...

Miner LTD

Account Executive - End User Sales

Timonium, MD · On-site

$60K - $80K/yr

... dock equipment and services. The role prospects new opportunities, develops meaningful relationships with Operations Managers, and conducts site surveys to focus their equipment sales and improve ...

Safe Harbor Marinas

General Manager

Chestertown, MD

... dock maintenance, boat slips, equipment, leases, rentals, and property to facilitate the ... Lead day-to-day operations and management of the business * Demonstrate excellent customer service ...

SAFE HARBOR MARINAS

General Manager

Chestertown, MD · On-site

... dock maintenance, boat slips, equipment, leases, rentals, and property to facilitate the ... Lead day-to-day operations and management of the business * Demonstrate excellent customer service ...

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Dock Operations Manager information

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$88.9K

$93.4K

$97.4K

How much do dock operations manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for dock operations manager in Baltimore, MD is $93,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,400.00 and $95,400.00 per year, depending on experience, location, and employer.

What does a dock operations manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What are the key skills and qualifications needed to thrive as a dock operations manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

What are some common challenges faced by dock operations managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.

What are popular job titles related to Dock Operations Manager jobs in Baltimore, MD?

For Dock Operations Manager jobs in Baltimore, MD, the most frequently searched job titles are:

What job categories do people searching Dock Operations Manager jobs in Baltimore, MD look for?

The top searched job categories for Dock Operations Manager jobs in Baltimore, MD are:

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Cities near Baltimore, MD with the most Dock Operations Manager job openings:

Dock Operations Manager jobs near you

Food Service - Supervisor

SSA Group

Baltimore, MD • On-site

Full-time

Re-posted 14 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

510th of 737 rated retailers

Job description

Food Service Supervisor
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Food Service Supervisor
Reports to: Food Service Operations Manager(s)
Responsibilities
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Ensure location, or zone, is adequately stocked, prepped and staffed for daily operation, working with direct reports to fill as necessary.
  • Oversees direct location, or zone, operational duties ensuring quick service, food service, safety and quality, availability, merchandising and guest service standards are all met and excelled.
  • Supports build of daily prep and items lists, delegating to employees as necessary.
  • Actively helps to support operation and fill holes as necessary to ensure smooth service.
  • Assigns associates to duties, coaching through projects daily tasks and guest interaction.
  • Actively and efficiently responds to guest feedback.
  • Familiar with intermediate food and beverage knowledge, including but not limited to serve-safe food temperatures, FIFO product rotation, safe food handling, food storage and labeling, safe alcohol service, sanitation and overall area cleanliness.
  • Maintains general organizational upkeep of each outlet's storage areas/back dock spaces within designated zone.
  • Responsible for daily check-ins with outlets, ensuring that information given to them via preshift meetings each morning is being communicated to team members across their zone.
  • Ability to limit and control waste through maintaining proper prep levels and daily tracking of waste through provided waste logs.
  • Maintains consistency with all product and serves product based on the standards set by the operations and culinary team.
  • Ability to create and communicate a plan for the next day regarding staffing, prep, and to-do lists with direct reports.
  • Implements proper merchandising of product as set by the Operations team.
  • Monitors and controls production of all product in your zone (including but not limited to popcorn, kettle corn, cotton candy, mustard cups, bottled beverages and other carts items) as specific to your assigned zone.
  • Supports oversight of personnel duties, including but not limited to:
    • Training new employees and issuing performance reviews.
    • Actively coaching the employee on performance with oversight from operations manager.
    • Oversees break and rest break management for employees.
    • Inspects equipment and performs routine maintenance and cleaning as necessary.
    • Assists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary.
  • Remains knowledgeable of and supervises in accordance with all applicable local, state and federal laws.
  • Perform other tasks as deemed necessary.
  • Maintain a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates multi-tasking, detail, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • 1-2 years quick service management and/or operations supervisory experience preferred.
  • All education backgrounds eligible.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education
  • Employee Assistance Program
  • Get Paid Early
  • Tuition Discount through Partnership College
  • Parental Leave
  • Meal Plan & employee Discounts

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.
OFFICE USE ONLY:
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