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Dock Operations Manager Jobs in Indiana (NOW HIRING)

Dohrn

FT Dock Supervisor - $65,000/Year

Indianapolis, IN · On-site

$65K/yr

... City operation • Manage the daily performance of the City Pickup and Delivery Operation for ... • Monitor Dock performance and efficiency and adjust manpower as needed • Solve problems ...

Roadrunner Freight

Freight Handler

Indianapolis, IN · On-site

$14.75 - $19/hr

As our Smart Network™ continues to scale nationwide, the reliability of our dock operations ... Manage multiple assignments simultaneously in a high velocity environment. * Ensure all freight is ...

Road Runner

Freight Handler

Indianapolis, IN · On-site

$14.75 - $19/hr

As our Smart Network™ continues to scale nationwide, the reliability of our dock operations ... Manage multiple assignments simultaneously in a high velocity environment. * Ensure all freight is ...

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Dock Operations Manager information

What does a Dock Operations Manager do?

A Dock Operations Manager oversees the daily operations of loading docks, ensuring the efficient movement of goods and materials. Their responsibilities typically include managing dock staff, coordinating inbound and outbound shipments, enforcing safety protocols, and optimizing workflow for timely deliveries. They often work closely with warehouse teams, truck drivers, and logistics personnel to resolve issues and maintain productivity. Strong organizational and leadership skills are essential in this role to ensure operations run smoothly and safely.

What is a port operations manager?

A port operations manager oversees the daily activities of a port or terminal, including cargo handling, vessel scheduling, safety compliance, and staff management. They coordinate logistics, ensure efficient operations, and often use management software to optimize workflows.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management position responsible for overseeing daily business activities, implementing policies, and improving efficiency. The role often requires leadership skills, experience, and sometimes certifications, and it can serve as a stepping stone to higher executive roles such as director or vice president.

What does a dock manager do?

A dock operations manager oversees the loading and unloading of goods at a dock or warehouse, coordinating staff, ensuring safety protocols, and managing schedules to maintain efficient operations. They often use inventory management systems and require knowledge of safety regulations and logistics. The role involves supervising workers, maintaining equipment, and ensuring timely delivery and receipt of shipments.

What are the key skills and qualifications needed to thrive as a Dock Operations Manager, and why are they important?

To thrive as a Dock Operations Manager, you need expertise in logistics, inventory management, and safety compliance, often supported by a degree in supply chain management or relevant experience. Familiarity with warehouse management systems (WMS), forklift operation certifications, and scheduling software is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and coordinating with multiple departments. These skills and qualities are vital for ensuring efficient dock operations, minimizing errors, and maintaining a safe, productive work environment.

How much should an operations manager get paid?

The average salary for a Dock Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and company size. Salaries can be higher with specialized skills such as logistics management, certifications, or experience in large-scale operations.

What are some common challenges faced by Dock Operations Managers, and how can they be effectively addressed?

Dock Operations Managers often encounter challenges such as coordinating schedules to minimize loading and unloading delays, ensuring compliance with safety regulations, and managing a diverse team of dockworkers. Effective communication, proactive problem-solving, and the use of technology for scheduling and inventory tracking can greatly help address these issues. Building strong relationships with transportation providers and fostering a safety-first culture are also key to maintaining efficient dock operations and reducing workplace incidents.
What are popular job titles related to Dock Operations Manager jobs in Indiana? For Dock Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Dock Operations Manager jobs in Indiana look for? The top searched job categories for Dock Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Dock Operations Manager jobs? Cities in Indiana with the most Dock Operations Manager job openings:
Dock Operations Manager jobs near you

Sr Operations Admin-1

Federal Express Corporation

Zionsville, IN • On-site

Part-time

Re-posted 15 days ago

Job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.

Essential Functions

  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
  • In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
  • Additional Quality Assurance/Loss Prevention essential functions:
  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
  • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
  • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
  • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
  • Additional Linehaul essential functions:
  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
  • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
  • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
  • Performs other duties as assigned.


Minimum Education

  • High School Diploma or GED required

Minimum Experience

  • Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills and Abilities

  • General business skills such as typing; data entry and review; and use of phone, copier, and fax
  • Software skills, including use of Microsoft Office software and web-based applications
  • Customer service skills necessary to effectively and professionally respond to requests
  • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

  • Minimal travel required.


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Part-time (availability between 3pm - 9pm) Resume Required


Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)


For details on our comprehensive benefits, click here.

Employment Type: PART_TIME

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