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Dmv Operations Specialist Jobs (NOW HIRING)

Inspection Experts, Inc.

Electrician

Columbia, MD

$43 - $60/hr

... operations both domestically and abroad. Position Overview IEI is seeking a skilled and adaptable Field Electrician / Multi-Trade Specialist based in the DMV area. The ideal candidate will possess an ...

Rivian

Sr. Remarketing Field Specialist

Riverdale, GA · On-site

Role Summary As a Senior Remarketing Specialist, you will play a critical role in supporting our US ... DMV operations, lienholder communications, and is considered a functional expert in this domain

Rivian

Sr. Remarketing Field Specialist

Riverdale, GA · On-site

Role Summary As a Senior Remarketing Specialist, you will play a critical role in supporting our US ... DMV operations, lienholder communications, and is considered a functional expert in this domain

TDECU

Sr. Specialist - Loan Operations

Houston, TX · On-site

Completes monthly balancing of internal Loan Operations accounts and general ledgers for accounting ... Ensures accuracy and timeliness of lien filings by working with finance companies, state DMV ...

Texas Dow Employees Credit Union

Completes monthly balancing of internal Loan Operations accounts and general ledgers for accounting ... Ensures accuracy and timeliness of lien filings by working with finance companies, state DMV ...

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Dmv Operations Specialist information

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$30.5K

$68.4K

$111K

How much do dmv operations specialist jobs pay per year?

As of Aug 22, 2026, the average yearly pay for dmv operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a DMV Operations Specialist?

DMV Operations Specialists are professionals who manage and oversee the daily operations of a Department of Motor Vehicles (DMV) office. Their responsibilities include processing driver’s licenses, vehicle registrations, and title transactions, as well as addressing customer inquiries and ensuring compliance with state regulations. They may also handle administrative duties, train staff, and resolve operational issues to maintain efficient service delivery. Their role is essential in ensuring that the DMV functions smoothly and serves the community effectively.

What are the key skills and qualifications needed to thrive as a DMV Operations Specialist?

To thrive as a DMV Operations Specialist, you need strong knowledge of motor vehicle laws, attention to detail, and experience with administrative processes, typically supported by a high school diploma or equivalent. Proficiency with DMV-specific software systems, data entry tools, and document management platforms is essential. Strong customer service, problem-solving abilities, and effective communication are crucial soft skills for assisting the public and resolving issues. These competencies ensure accurate processing of transactions, compliance with regulations, and a positive experience for customers.

What are some common challenges faced by a DMV Operations Specialist, and how can they be addressed?

DMV Operations Specialists often encounter challenges such as managing high volumes of customer inquiries, ensuring accurate processing of documentation, and staying updated with frequently changing regulations. To address these, it's important to develop strong organizational skills, remain detail-oriented, and maintain effective communication with both colleagues and customers. Building familiarity with DMV systems and seeking ongoing training opportunities can also help specialists adapt quickly and provide efficient service.

What is the difference between Dmv Operations Specialist vs Dmv Customer Service Representative?

AspectDmv Operations SpecialistDmv Customer Service Representative
CredentialsHigh school diploma; some roles may require certifications in DMV proceduresHigh school diploma; customer service experience often preferred
Work EnvironmentOffice setting, handling administrative and operational tasksCustomer-facing, assisting visitors at DMV offices
Employer & Industry UsageState DMV agencies, government officesState DMV offices, government agencies
Common Search & ComparisonOperational roles, administrative tasks, DMV proceduresCustomer service, visitor assistance, licensing and registration support

The Dmv Operations Specialist primarily focuses on administrative and operational tasks within DMV offices, requiring some certifications and working in an office environment. In contrast, the Dmv Customer Service Representative interacts directly with customers, providing assistance and processing transactions at the counter. Both roles are essential in DMV operations but differ in daily responsibilities and work settings.

Is the DMV a stressful job?

A DMV Operations Specialist typically works in a fast-paced environment handling customer service, licensing, and registration processes. The job can be stressful during busy periods or when dealing with difficult customers, but it also involves routine tasks and clear procedures that help manage workload. Stress levels vary depending on workload, experience, and individual coping skills.
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What job categories do people searching Dmv Operations Specialist jobs look for?

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Dmv Operations Specialist jobs near you
Infographic showing various Dmv Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Technical Records Specialist 2 - Customer Contact Center

LUMA

Boise, ID • On-site

$20.28 - $22.81/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

State of Idaho
Idaho Transportation Department
NOTICE: Applications will be accepted through 11:59 PM MST on the posting end date.
Looking to take the next step in your career and continue making an impact? At the Idaho Transportation Department (ITD), every employee plays a vital role in enhancing the quality of life in Idaho through transportation. We're committed to fostering an innovative, collaborative workplace where you can continue to grow, develop, and do your best work.
We are currently seeking a Technical Records Specialist 2 to join our DMV Headquarters Contact Center team in the Division of Motor Vehicles. This position plays a key role in supporting the public by providing guidance on a wide range of DMV services, including driver's licenses, driver's records, vehicle registration and titling, insurance compliance, online portal use, and navigating the ITD website.
The successful candidate will learn a strong understanding of DMV operations, excellent communication skills, and a genuine commitment to customer service. In this role, you will manage a high volume of inquiries from the public, complete a variety of DMV tasks, and contribute to the accuracy and integrity of DMV processes.
This position includes an in-depth training program, led by dedicated trainers over a four-month period. During this time, you'll build the knowledge and confidence needed to achieve agent certification and become a subject matter expert in your field.
This is more than just a job - it's an opportunity to be part of a supportive, purpose-driven team that takes pride in serving the people of Idaho. If you're passionate about public service, eager to grow professionally, and excited to work in a dynamic and meaningful environment, we invite you to apply and join us at ITD.
*Please note: This position requires a criminal background check and this role is a Monday to Friday 8:00 am to 5:00 pm.
Example of Duties
  • Serve as the first point of contact for customers by phone and electronic correspondence, providing guidance on driver licensing, driver records, vehicle registration, titling, and insurance compliance.
  • Respond to high-volume customer inquiries, often 60+ calls per day and numerous online submissions, ensuring accurate and courteous service.
  • Document interactions and maintain records in DMV systems, ensuring accuracy, clarity, and compliance with record-keeping standards.
  • Interpret and explain complex laws, rules, and DMV policies, helping customers and internal partners navigate requirements across multiple programs.
  • Assist with troubleshooting online services, including DMVOnline and other self-service tools, helping customers navigate technical or process barriers.
  • Exercise independent decision-making when resolving issues, including situations not explicitly covered by existing procedures.
  • Research customer issues using multiple systems, records, and reference materials to provide accurate resolutions.
  • Complete a variety of DMV transactions related to driver and vehicle services to ensure accuracy and safeguard DMV data integrity.
  • Participate in process improvement efforts, identifying trends, recurring issues, and opportunities to strengthen customer experience and internal workflow efficiency.
  • Collaborate with team members and other DMV units, contributing to a supportive culture and consistent statewide service.
  • Provide program-level expertise in assigned DMV areas and act as a resource for peers and other DMV units.

Minimum Qualifications
Experience:
  • Monitoring record systems to identify and correct errors.
  • Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
  • Analyzing information and researching a variety of sources to identify and resolve problems or issues.
  • Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations.
  • Entering and retrieving data using a computerized record system.
  • Composing and proofreading business correspondence.

Strongly desired: One year or more of experience in a DMV role or equivalent experience
To learn more about the department, please visit the ITD website. Make a difference in your community and in the lives of the citizens of Idaho! Contact an ITD Recruiter at: careers@itd.idaho.gov or call 208-334-8664. The Idaho Transportation Department does not sponsor work visas.
The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information, please visit https://dhr.idaho.gov/information-for-state-employees/.
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or emailada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Luma logo

About Luma

Sourced by ZipRecruiter

Industry

Arts, entertainment, and recreation

Company size

201 - 500 Employees

Headquarters location

Santa Monica, CA, US

Year founded

2002

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