JOB SUMMARY
Top 100 Best Places to Work Los Angeles Business Journal since 2017. The primary responsibility for the Distribution Manager is to lead a high functioning team while always representing Paramount Global’s core values. Direct and optimize all distribution center activities for our largest multi-customer flagship location, with the goal of exceeding both internal and external customer expectations and operational KPIs. Provide direction and development to team and growth through operational excellence and continuous improvement is alignment with Paramount Global’s mission, values, and vision.
IDEAL CANDIDATE PROFILE
CAN PROVIDE EXAMPLES OF PROVEN, SUCCESSFUL EXPERIENCE IN THE FOLLOWING KEY AREAS:
- Multi-Client Distribution Experience: Experience Managing a distribution center servicing multiple customers with varying service level agreements, balancing priorities and ensuring satisfaction across accounts.
- Team Development: Has built and developed high-performing teams through coaching and mentoring while fostering a culture of accountability and growth.
- Customer Facing Operational Leadership: Served as the primary operational contact for key customers, hosting audits, resolving escalations, and maintaining strong client relationships.
- Process Improvement & Change Leadership: Led successful process improvement initiatives or system implementations that resulted in measurable gains in efficiency, cost reduction, or service quality.
- KPI Ownership and Data-Driven Decision Making: Demonstrated ability to track and improve key performance indicators (KPIs) such as order accuracy, on-time delivery, cost per order, and safety metrics.
- Technology Mastery: Significant experience and comfort working with multiple software platforms and technology to advance operational efficiency.
PREFERRED EXPERIENCE OR EXPOSURE:
- Thinking about the customer perspective first in all business matters and balancing the interests of multiple internal and external parties.
- Coordinating warehouse and fleet activities with the activities of sales, planning, and freight through frequent and proactive professional communication to ensure accurate on-time delivery.
- Promoting a team culture of positivity through consistent meetings, personal connection, open sharing of ideas and suggestions, empathy, humility, enthusiasm, accountability, and follow through.
- Managing multiple software platforms and procedures essential to daily business operations and ensuring employees are trained to perform transactions confidently and accurately.
Company Description
At Paramount Global, our culture is built on a foundation of great people, a drive for excellence, and a commitment to innovative customer service. We take pride in being a values-driven organization where integrity, accountability, and collaboration guide everything we do. Our story began over forty years ago when co-founder Jack Gample started selling paint containers from the back of his pickup truck in Paramount, California. That same entrepreneurial spirit continues to fuel our growth and shape our approach to business today. We’re known for delivering sincere, solution-oriented service and building strong, lasting relationships with our customers. If we seem familiar, it’s because we’re grounded, hardworking, and always striving toward a bright, innovative future.
A top priority at Paramount Global is investing in our people. We believe that developing talent is essential to our continued success and growth. That’s why we’re committed to providing the tools, training, and support needed to deliver a “package perfect” experience every time. To support our expanding customer base, we’re currently seeking a team member that will further develop our service and level of quality provided to our internal staff and customers.
Paramount Global is an Equal Opportunity Employer.