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Distribution System Operator Jobs in New York (NOW HIRING)

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Distribution System Operator information

See New York salary details

$14

$32

$56

How much do distribution system operator jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for distribution system operator in New York is $32.15, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $35.77 per hour, depending on experience, location, and employer.

What is a Distribution System Operator?

A Distribution System Operator (DSO) is responsible for managing and controlling the distribution of electricity from the transmission system to end users, such as homes and businesses. DSOs ensure the safe, reliable, and efficient delivery of electricity, monitor real-time grid operations, and respond to outages or emergencies. They also coordinate with power generators, transmission system operators, and other stakeholders to maintain grid stability and integrate renewable energy sources. The role may involve using specialized software, remote monitoring tools, and field operations. DSOs play a crucial part in modernizing the electrical grid and supporting energy transition initiatives.

What are the key skills and qualifications needed to thrive as a Distribution System Operator, and why are they important?

To thrive as a Distribution System Operator, you need a solid understanding of electrical systems, grid operations, and compliance standards, typically supported by a technical diploma or associate degree in electrical engineering or a related field. Familiarity with SCADA systems, outage management software, and NERC certifications is often required. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills in this role. These competencies are crucial for ensuring reliable power delivery, quick response to disruptions, and maintaining safety and regulatory compliance within the energy grid.

What is the difference between Distribution System Operator vs Substation Technician?

AspectDistribution System OperatorSubstation Technician
Required credentialsRelevant certifications (e.g., CDL, safety training)Electrical certifications, safety training
Work environmentFieldwork on power lines, substations, and distribution networksSubstation equipment maintenance and repair
Employer & industry usageUtility companies, power distribution firmsUtility companies, electrical service providers
Common search & comparison intentRoles involved in power distribution managementTechnical maintenance of substations

The Distribution System Operator oversees the operation and maintenance of power distribution networks, ensuring reliable electricity delivery. Substation Technicians focus on maintaining and repairing substation equipment. While both roles work within the electrical utility industry and require safety and electrical certifications, the Distribution System Operator has a broader responsibility for system management, whereas the Substation Technician specializes in substation equipment.

What Is a Distribution System Operator?

A distribution system operator, or DSO, coordinates the distribution system for a product or good. An electric distribution system operator distributes energy resources, but system distribution operators also work in fields related to water, utilities, and fuel. You monitor system operations, maintain the distribution system, and document any issues or problems. You ensure the electric grid works through various problems and weather conditions. If you work in gas distribution, you oversee the transport of natural gas through pipeline networks and to customers. Your responsibilities and duties include troubleshooting and repairing the distribution system and creating recovery and emergency contingency plans.

What are some typical challenges a Distribution System Operator faces during emergency situations?

Distribution System Operators often encounter high-pressure scenarios during emergencies, such as severe weather events or equipment failures, where quick decision-making and effective communication are crucial. Balancing the restoration of power while ensuring the safety of field crews and the public can be challenging. Operators must coordinate closely with various teams, prioritize tasks, and adapt to rapidly changing system conditions to minimize downtime and maintain grid stability. Regular training and scenario planning help prepare for these demanding situations.
What are popular job titles related to Distribution System Operator jobs in NY? For Distribution System Operator jobs in NY, the most frequently searched job titles are:
Infographic showing various Distribution System Operator job openings in New York as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $66,868 per year, or $32.1 per hour.
Distribution System Operator I - Holmdel, NJ

Distribution System Operator I - Holmdel, NJ

FirstEnergy

Holmdel, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


FirstEnergy rating

7.7

Company rating: 7.7 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

33rd of 50 rated energy and utility


Job description

About the Opportunity

This is an open position with Jersey Central Power & Light (JCP&L), a subsidiary of FirstEnergy Corp. [JCPL]

This position, located in Holmdel, NJ or Morristown, NJ, reports under the general supervision of the Regional Distribution Control Center staff. All candidates must live within a 45-minute commute time to the Holmdel or Morristown office. 

The estimated pay range for this role is $87,210 - $123,120.

Responsibilities include:

  • Monitoring the day-to-day operations of the regional distribution system
  • Demonstrating a solid commitment to all aspects of safety, including adherence to the Accident Prevention Handbook (APH) and Manual of Operations
  • Recommending operational improvements and communicating system events to appropriate personnel
  • Demonstrating sound internal and/or external customer service
  • Operating the Supervisory Control and Data Acquisition (SCADA) Energy Management System (EMS), Automated Mapping/Facilities Management (GIS) computer system, PowerOn Outage Management System (OMS), Energy Delivery Outage Application (EDOA), DCC Notification System, as well as radio and telephone systems
  • Analyzing and acting promptly in cases of system disturbance so that the system can be restored to a normal configuration
  • Providing technical analysis, monitoring systems, scheduling and/or authorizing FirstEnergy distribution equipment outages and load transfers
  • Developing detailed scenarios to identify operating problems caused by contingency outages
  • Assigning and directing switching activities and work assignments to field personnel
  • Monitoring system and weather conditions
  • Coordinating staffing requirements by calling additional resources to handle emergencies
  • Completing training and development to progress to the Regional Distribution System Operator level
  • Possessing basic understanding of Bargaining Unit Agreements with field labor

Qualifications:

  • Associate's degree or higher in Electrical Engineering/Electrical Engineering Technology, or related certification from an accredited institution is required.
  • Or minimum of 2 - 4 years' related work experience will be considered. Related work experience includes work experiences with demonstrated understanding to operate the distribution system.
  • Pass the Edison Electric Institute (EEi) System Operator/Power Dispatching Test (SO/PD II)
  • Capable of effective performance in problem solving, multi-tasking and teamwork
  • Demonstrate effective performance in prioritizing work for efficient and safe operations
  • Knowledge of, or ability to learn Transmission and Distribution operation, maintenance and construction practices, procedures, work methods, materials, equipment and tools to operate the distribution system
  • Strong reading and comprehension skills to effectively interpret switching requests, engineering drawings, schematics, equipment instruction manuals, standards and procedures used to develop distribution switching orders
  • Possess skills in the development, collection, organization and analysis of information from a variety of sources to develop switching orders and recommendations
  • Strong oral and written communication skills to effectively communicate with customers, supervisors, peers, employees, and contractors involved with the construction, operation and maintenance of the Transmission and Distribution facilities
  • Demonstrate a questioning attitude to learn, produce results and develop relationships
  • Sufficient maturity to exercise independent judgment on moderately complex projects and assignments
  • Excellent interpersonal and analytical skills to make quick assessments and deliver well-thought decisions, when situations require
  • Knowledge of, or ability to learn, specific mainframe and computer applications
  • Able to remain professional in high stress, high volume work environment
  • Live within 45 minutes commute time
  • Willing to work rotating shifts and be available for overtime work when needed

EEI Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.

https://secure.eei.org/eeitests/onlineproducts/Login.aspx

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.

Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.

Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
 

FirstEnergy Human Resources Team


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