ZipRecruiter

Log In

1

Dispute Resolution Representative Jobs (NOW HIRING)

Lubbock County

Temporary Resolution Clerk

Lubbock, TX

$20K - $31K/yr

Summary Assists in providing efficient Dispute Resolution and Domestic Relations services ... The physical demands described here are representative of those that must be met by an employee to ...

W3Global Inc.

Workers' Compensation Attorney

Irvine, CA · On-site +1

$150K - $190K/yr

Represent clients at Workers' Compensation Appeals Board (WCAB) hearings, conferences, and trials ... Negotiate settlements and participate in mediation or alternative dispute resolution proceedings.

Addison Group

Call Center Specialist

Tysons Corner, VA · On-site

$24 - $25/hr

Dispute Resolution Specialist (Call Center Specialist) Industry: Nonprofit / Consumer Services ... Our client is seeking a professional and detail-oriented Customer Service Representative to support ...

next page

Showing results 1-20

All JobsDispute Resolution Representative Jobs

Dispute Resolution Representative information

See salary details

$34K

$70.3K

$114.5K

How much do dispute resolution representative jobs pay per year?

As of Jun 27, 2026, the average yearly pay for dispute resolution representative in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are Dispute Resolution Representatives?

Dispute Resolution Representatives are professionals who handle conflicts and disagreements between parties, often in areas such as customer service, finance, or legal matters. Their main responsibility is to investigate disputes, communicate with involved parties, and facilitate a fair resolution according to company policies and relevant regulations. They may work with customers, businesses, or internal teams to resolve issues efficiently and maintain positive relationships. Strong communication, problem-solving, and negotiation skills are essential for this role. Dispute Resolution Representatives often document case details and escalate complex cases when necessary.

What is the difference between Dispute Resolution Representative vs Customer Service Representative?

AspectDispute Resolution RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer certifications in conflict resolutionHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall centers, corporate offices, financial institutionsRetail stores, call centers, online support
Employer & Industry UsageFinancial services, telecommunications, insuranceRetail, hospitality, e-commerce
Common Search & Comparison IntentUnderstanding dispute resolution roles and skillsCustomer support and service functions

Dispute Resolution Representatives focus on resolving conflicts, often involving financial or contractual issues, requiring negotiation skills and some certifications. Customer Service Representatives handle general customer inquiries, providing support and information. While both roles involve communication skills, Dispute Resolution Representatives typically deal with more complex issues related to disputes, whereas Customer Service Representatives focus on everyday customer interactions.

What are some typical challenges a Dispute Resolution Representative faces when handling complex cases?

Dispute Resolution Representatives often encounter challenges such as managing high volumes of cases, navigating emotionally charged interactions with clients, and interpreting complex policies or contracts to find fair solutions. Balancing the interests of all parties while adhering to company guidelines and legal requirements can make negotiations intricate. Effective communication, patience, and strong problem-solving skills are essential for overcoming these obstacles and ensuring positive outcomes.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Representative, and why are they important?

To thrive as a Dispute Resolution Representative, you typically need strong analytical skills, attention to detail, and a relevant educational background such as a degree in business, law, or a related field. Familiarity with case management systems, CRM software, and knowledge of industry regulations or certifications like ADR (Alternative Dispute Resolution) are often required. Excellent communication, conflict resolution, and negotiation skills are crucial soft skills for success in this role. These abilities ensure disputes are handled efficiently, fairly, and in compliance with policies, maintaining positive client relationships and organizational reputation.
More about Dispute Resolution Representative jobs
What job categories do people searching Dispute Resolution Representative jobs look for? The top searched job categories for Dispute Resolution Representative jobs are:
Dispute Resolution Representative jobs near you
Infographic showing various Dispute Resolution Representative job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 100% In-person job distribution, with an average salary of $70,345 per year, or $33.8 per hour.
Insurance Coverage Litigation Attorney(s)

Insurance Coverage Litigation Attorney(s)

W3Global Inc.

San Francisco, CA • On-site, Remote

$150K - $250K/yr

Full-time

Posted 8 days ago

Job description

Insurance Coverage Litigation Attorney


Location: San Francisco, CA (Hybrid/Remote considered)
Employment Type: Full-Time


Job Description:

Our client is seeking an experienced Insurance Coverage Litigation Attorney with a minimum of 5 years of relevant experience to join a well-established and collaborative legal team.

The ideal candidate will have a strong background in insurance coverage law, litigation, and alternative dispute resolution. This role involves working closely with insurance clients on complex coverage matters in a fast-paced and high-performing environment.

Key Responsibilities:

  • Handle insurance coverage matters, litigation, and related dispute resolution

  • Represent and advise insurance clients on coverage issues and claims analysis

  • Draft pleadings, motions, and coverage opinions

  • Participate in negotiations, mediations, and other ADR proceedings

  • Collaborate effectively within a team-oriented practice

Qualifications:

  • Minimum 5 years of experience in insurance coverage law (required)

  • Strong background in coverage litigation and/or related insurance matters

  • Active membership in good standing with the California Bar (required)

  • Excellent research, writing, and analytical skills

  • Ability to manage complex matters independently and as part of a team

W3Global logo

About W3Global

Sourced by ZipRecruiter

W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company’s unique needs. As a W3Global client, you’ll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Frisco, TX, US

Year founded

2006

View All W3Global Jobs