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Dispute Resolution Mediation Jobs (NOW HIRING)

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Serve as mediator between involved parties in an effort to come to a resolution for customer ...

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Dispute Resolution Mediation information

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$34K

$70.3K

$114.5K

How much do dispute resolution mediation jobs pay per year?

As of Jul 7, 2026, the average yearly pay for dispute resolution mediation in the United States is $70,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispute Resolution Mediator, and why are they important?

To thrive as a Dispute Resolution Mediator, you need a solid understanding of conflict resolution principles, negotiation tactics, and typically a relevant degree or mediation certification. Familiarity with mediation case management software and legal documentation systems is often required. Exceptional listening, impartiality, and strong communication skills help mediators build trust and facilitate productive dialogue between parties. These abilities are crucial for achieving fair, mutually acceptable outcomes and maintaining professionalism in sensitive situations.

What are some common challenges faced by professionals in Dispute Resolution Mediation, and how are they typically addressed?

Professionals in Dispute Resolution Mediation often encounter challenges such as managing strong emotions between parties, overcoming communication barriers, and ensuring impartiality throughout the process. To address these, mediators employ active listening, establish clear ground rules, and use proven techniques to foster mutual understanding. Regular training and peer supervision also help mediators refine their skills and maintain ethical standards, ensuring that they can effectively guide parties toward a constructive resolution.

What kind of mediator makes the most money?

In dispute resolution mediation, mediators with specialized expertise, such as commercial or high-stakes mediators, tend to earn higher fees. Experienced mediators with certifications, a strong reputation, and a track record of successful negotiations often command higher hourly rates or retainers, especially in complex or corporate cases.

What is the difference between Dispute Resolution Mediation vs Arbitration?

AspectDispute Resolution MediationArbitration
CredentialsTypically requires training or certification in mediation techniquesRequires certification or licensing, often with legal or industry-specific credentials
Work EnvironmentNeutral setting, often in offices or online, with voluntary participationFormal hearings, similar to court, often in designated arbitration venues
Usage in IndustryCommon in legal, commercial, and community disputesWidely used in legal, contractual, and commercial disputes

Dispute Resolution Mediation involves a neutral mediator facilitating negotiations between parties to reach a voluntary agreement. Arbitration, on the other hand, is a more formal process where an arbitrator makes binding decisions after hearing both sides. While mediation emphasizes collaboration, arbitration resembles a court proceeding with a decision imposed by the arbitrator.

How much do you get paid to be a mediator?

Dispute resolution mediators typically earn between $30,000 and $80,000 annually, depending on experience, location, and whether they work independently or for an organization. Mediators with specialized training or certification can command higher fees, and some may charge hourly rates ranging from $50 to $300 or more.

What is dispute resolution mediation?

Dispute resolution mediation is a voluntary process where a neutral third party, known as a mediator, helps two or more parties in conflict reach a mutually acceptable agreement. The mediator does not make decisions or impose solutions but facilitates communication and negotiation between the parties. Mediation can be used in a wide range of disputes, including workplace, family, commercial, and community conflicts. It is often chosen because it is confidential, less formal, and usually faster and less expensive than going to court.

Is there a demand for mediators?

Dispute resolution mediators are in steady demand across various sectors such as legal, corporate, and community settings. The need for skilled mediators is driven by increasing legal disputes and a preference for alternative dispute resolution methods, often requiring certification and strong communication skills.

What are the 4 types of mediators?

Dispute resolution mediators can be classified into four main types: facilitative mediators, who guide parties to reach their own agreement; evaluative mediators, who assess the strengths and weaknesses of each side's case; transformative mediators, who focus on improving the parties' relationship and communication; and evaluative facilitative mediators, who combine aspects of both approaches. Each type requires different skills and approaches suited to various dispute contexts.
More about Dispute Resolution Mediation jobs
What cities are hiring for Dispute Resolution Mediation jobs? Cities with the most Dispute Resolution Mediation job openings:
What states have the most Dispute Resolution Mediation jobs? States with the most job openings for Dispute Resolution Mediation jobs include:
What job categories do people searching Dispute Resolution Mediation jobs look for? The top searched job categories for Dispute Resolution Mediation jobs are:
Dispute Resolution Mediation jobs near you
Infographic showing various Dispute Resolution Mediation job openings in the United States as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $70,345 per year, or $33.8 per hour.
Dispute Resolution Specialist

Dispute Resolution Specialist

Virginia Department of Human Resource Management

Richmond, VA • On-site

$50K - $51K/yr

Full-time

Posted 12 days ago

Virginia Alcoholic Beverage Control Authority rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

659th of 668 rated public administrative organizations

Job description

Dispute Resolution Specialist
Job no: 5106702
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Law / Judiciary
Title: Dispute Resolution Specialist
State Role Title: Dispute Resolution Specialist
Hiring Range: $50,000-$51,500
Pay Band: UG
Agency: Attorney General & Dept of Law
Location: Office of the Attorney General
Agency Website: https://www.oag.state.va.us/
Recruitment Type: General Public - G
Job Duties
This individual will utilize alternative dispute resolution (ADR) skills to assist consumers and businesses in the resolution of consumer complaints that do not allege violations of law. Duties include resolving disputes between consumers and businesses through use of appropriate ADR methods, including facilitation, conciliation, and mediation; managing assigned caseload in an effective and efficient manner; and providing consumer education where appropriate. This individual will report to the Manager of the Dispute Resolution Unit and collaborate with other members of the Consumer Protection Section, including attorneys and investigators. Routine interaction with state/federal officials, businesses, and the general consuming public is required.
Minimum Qualifications
  • Qualified candidates should have knowledge and experience in customer service, consumer protection laws, and ADR techniques; well-developed oral and written communication skills; and demonstrated success and experience in the resolution of complaints using ADR methods.
  • Candidates also should have a proven ability to work efficiently in a fast-paced environment and to interact effectively with a diverse workforce and the general public.
  • Proficiency using personal computers is required, and a solid working knowledge of Microsoft Word, Excel, and databases is preferred.

Additional Considerations
  • Preferred candidates will possess a B.A. or B.S. college degree in business administration, public administration, political science, government, economics, or a related field; or the equivalent combination of experience, training, and education in ADR.
  • Although Supreme Court of Virginia certification in General District Court mediation is not required, successful candidates must be willing to obtain General District Court mediation certification within two years of employment and maintain this certification.

Special Instructions
Kindly utilize the Virginia Jobs website (https://www.jobs.virginia.gov) to submit your application. Applications sent to the Recruitment email address will not be reviewed for the hiring process. We do not entertain phone calls or emails inquiring about application status; instead, please login to the PageUp/RMS system for updates on your application's status.
Contact Information
Name: OAG Recruitment
Phone: 804-786-2071
Email: recruitment@oag.state.va.us
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 25 Jun 2026 Eastern Daylight Time
Applications close:
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