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Dispute Resolution Manager Jobs in Tennessee (NOW HIRING)

HNTB

Senior Commercial Lead

Nashville, TN

This opportunity entails being responsible for commercial issue resolution, risk management ... Assists in the resolution of potential change orders, change orders, dispute resolution, and ...

INVO UNDERWRITING LLC

Collections Specialist Lead

Oak Ridge, TN · On-site

$17.75 - $24/hr

Manage and oversee the day-to-day collections process for insurance premiums, fees, and receivables ... Handle escalated accounts, including negotiations, payment plans, and dispute resolution * Partner ...

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Dispute Resolution Manager information

See Tennessee salary details

$30.9K

$63.8K

$103.9K

How much do dispute resolution manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for dispute resolution manager in Tennessee is $63,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $78,500.00 per year, depending on experience, location, and employer.

What does a dispute resolution manager do?

A Dispute Resolution Manager is responsible for overseeing and managing the process of resolving conflicts, complaints, or disputes within an organization or between parties. They develop and implement strategies for negotiation, mediation, and arbitration to reach fair and effective outcomes. Their role often involves facilitating communication, ensuring compliance with legal and organizational policies, and working to prevent future disputes. Dispute Resolution Managers may work in various industries, including finance, legal, and human resources.

What are some common challenges faced by a dispute resolution manager, and how can they be effectively addressed?

Dispute Resolution Managers often encounter challenges such as managing high-stress situations, balancing neutrality while advocating for fair outcomes, and handling complex cases involving multiple parties. Effective strategies to address these challenges include maintaining clear and transparent communication, developing strong negotiation and mediation skills, and staying current with relevant legal and regulatory frameworks. Additionally, fostering collaborative relationships with legal teams, clients, and stakeholders helps ensure disputes are resolved efficiently and constructively.

What are the key skills and qualifications needed to thrive as a dispute resolution manager, and why are they important?

To thrive as a Dispute Resolution Manager, you need expertise in conflict management, negotiation, and legal or regulatory compliance, often supported by a relevant degree and experience in law, business, or human resources. Familiarity with case management software, mediation platforms, and certifications such as ADR (Alternative Dispute Resolution) or mediation accreditation is valuable. Strong communication, impartiality, and analytical thinking are crucial soft skills for this role. These skills ensure fair, efficient, and legally compliant resolution of disputes, minimizing organizational risk and maintaining positive stakeholder relationships.

What is the difference between Dispute Resolution Manager vs Contract Manager?

AspectDispute Resolution ManagerContract Manager
Primary FocusManaging and resolving disputes between partiesNegotiating, drafting, and managing contracts
Required CredentialsLegal or conflict resolution certifications often preferredLegal, business, or contract management certifications
Work EnvironmentLegal teams, corporate offices, or consulting firmsLegal departments, procurement, or project teams
Industry UsageLegal, construction, corporate, and government sectorsConstruction, manufacturing, IT, and corporate sectors

While both roles involve legal and contractual knowledge, a Dispute Resolution Manager specializes in resolving conflicts, whereas a Contract Manager focuses on creating and overseeing contracts. Understanding these differences helps organizations assign the right expertise for dispute handling versus contract administration.

What are the most commonly searched types of Dispute Resolution jobs in Tennessee?

The most popular types of Dispute Resolution jobs in Tennessee are:

Dispute Resolution Manager jobs near you
Infographic showing various Dispute Resolution Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $63,846 per year, or $30.7 per hour.

Administrative Law Judge (Licensing and Benefits)

Kingsport, TN • On-site

Careers | Office of the Inspector General
See more jobs at Careers | Office of the Inspector Generalexternal

$154K/yr

Full-time

Posted 6 days ago

Job description

These positions are located in Disability Adjudication, Hearings Hubs nationwide.
The incumbent is subordinate to and accountable to the direction and supervision of the Commissioner of Social Security. The incumbent holds hearings and makes and issues decisions on appeals from determinations on claims filed under Titles II, VIII, and XVI of the Social Security Act, as amended. The incumbent is responsible for managing a policy compliant docket in a high volume caseload environment.
Qualifications:Resumes exceeding two pages in length will not be considered. Visit the 'Required Documents' section below for more information.
Licensure: Applicants must be licensed and authorized to practice law under the laws of a State, the District of Columbia, the Commonwealth of Puerto Rico, or any territorial court established under the United States Constitution throughout the selection process, including any period on the standing register of eligibles. Judicial status is acceptable in lieu of "active" status in States that prohibit sitting judges from maintaining "active" status to practice law. Being in "good standing" is acceptable in lieu of "active" status in States where the licensing authority considers "good standing" as having a current license to practice law.
Experience: Applicants must have a full seven (7) years of experience as a licensed attorney preparing for, participating in, and/or reviewing formal hearings or trials involving litigation and/or administrative law at the Federal, State or local level.
Cases must have been conducted on the record under procedures at least as formal as those prescribed by sections 553 through 559 of Title 5, U.S.C.
Qualifying litigation experience involves cases in which a complaint was filed with a court, or a charging document (e.g., indictment or information) was issued by a court, a grand jury, or appropriate military authority, and includes:
  • participating in settlement or plea negotiations in advance of trial;
  • preparing for trial and/or trial of cases;
  • preparing opinions;
  • hearing cases;
  • participating in or conducting arbitration, mediation, or other alternative dispute resolution approved by the court; or
  • participating in appeals related to the types of cases above.
Qualifying administrative law experience involves cases in which a formal procedure was initiated by a governmental administrative body and includes:
  • participating in settlement negotiations in advance of hearing cases;
  • preparing for hearing and/or trial of cases;
  • preparing opinions;
  • hearing cases;
  • participating in or conducting arbitration, mediation, or other alternative dispute resolution approved by the administrative body; or
  • participating in appeals related to the types of cases above.
Non-qualifying Experience
Experience involving cases with no formal hearing procedure and uncontested cases involving misdemeanors, probate, domestic relations, or tort matters is not qualifying.Education:Applicants must possess a JD.
TRANSCRIPTS ARE ALSO REQUIRED TO SUBSTANTIATE POSSESSION OF THE REQUIRED AND CLAIMED EDUCATION. UNOFFICIAL TRANSCRIPTS (INCLUDING SCREEN PRINTS FROM YOUR SCHOOL'S WEB PORTAL) ARE ACCEPTABLE FOR INITIAL APPLICATION; HOWEVER, YOUR TRANSCRIPT MUST SHOW A DEGREE AND CONFERRED/AWARDED DATE PRIOR TO THE CLOSING DATE OF THIS ANNOUNCEMENT. SELF-PREPARED TRANSCRIPTS WILL NOT BE ACCEPTED. OFFICIAL TRANSCRIPTS ARE REQUIRED AT THE TIME OF APPOINTMENT.
Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: Recognition of Foreign Qualifications (ed.gov)
In addition, when reviewing an applicant's transcripts, assumptions will not be made. Applicants MUST state which coursework is relevant.Employment Type: OTHER

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