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Dispute Manager Jobs in Michigan (NOW HIRING)

KLA

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Order Management * Logistics * Maintain detailed documentation of disputes and actions taken. * Monitor dispute aging and ensure timely resolution. Reporting & Analysis * Analyze customer aging ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Order Management * Logistics * Maintain detailed documentation of disputes and actions taken. * Monitor dispute aging and ensure timely resolution. Reporting & Analysis * Analyze customer aging ...

Orbotech

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Order Management * Logistics * Maintain detailed documentation of disputes and actions taken. * Monitor dispute aging and ensure timely resolution. Reporting & Analysis * Analyze customer aging ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Order Management * Logistics * Maintain detailed documentation of disputes and actions taken. * Monitor dispute aging and ensure timely resolution. Reporting & Analysis * Analyze customer aging ...

Kla

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Order Management * Logistics * Maintain detailed documentation of disputes and actions taken. * Monitor dispute aging and ensure timely resolution. Reporting & Analysis * Analyze customer aging ...

Trinity Industries

Logistics Rate Administrator

Okemos, MI · On-site

$51K - $58K/yr

Support audit processes and maintain documentation for dispute resolution. Tariff & Contract Rate Administration * Manage renewals and updates of railroad tariffs and private contract rates. * Ensure ...

New

Trinity Logistics Group

Logistics Rate Administrator

Okemos, MI · On-site

$51K - $58K/yr

Support audit processes and maintain documentation for dispute resolution. Tariff & Contract Rate Administration * Manage renewals and updates of railroad tariffs and private contract rates. * Ensure ...

New

KLA-Belgium

Analyst, Collections

Ann Arbor, MI · On-site

$60.70 - $103.20/hr

Dispute Resolution: Investigate disputed invoices and coordinate resolution with: Sales, Customer Service, Revenue Accounting, Order Management, Logistics. Maintain detailed documentation of disputes ...

New

Cranbrook

Project Manager

Bloomfield, MI · On-site

Project Manager - Capital Projects Founded by Detroit philanthropists George and Ellen Booth in ... facilitates dispute resolution, and otherwise ensures maintenance of the project schedule.

EG Professional

Accounts Receivable Lead

Hastings, MI · On-site

... dispute resolution, and customer account management. This role partners closely with Sales, Customer Service, and Finance to improve cash flow, reduce aging balances, strengthen customer ...

OtterBase

Accounts Receivable Lead

Hastings, MI

... dispute resolution. This role partners with internal and external customers, the sales team, and finance leadership while supporting accurate financial reporting. Responsibilities/skills: Manage ...

Carhartt

Supervisor, Digital Payments

Dearborn, MI · On-site

This role supervises the eCommerce Accounting Specialists and provides oversight across digital payment accounting, cash posting, exception management, account reconciliation, dispute resolution, and ...

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Dispute Manager information

See Michigan salary details

$10

$23

$44

How much do dispute manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for dispute manager in Michigan is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $27.50 per hour, depending on experience, location, and employer.

What is a dispute manager?

A Dispute Manager is a professional responsible for overseeing and resolving conflicts or disagreements between parties, typically in financial, legal, or customer service settings. They analyze the details of each dispute, communicate with involved parties, and ensure compliance with relevant regulations and company policies. Dispute Managers aim to find fair, timely solutions while minimizing risk and maintaining positive relationships. Their work often involves investigating claims, documenting findings, and recommending or implementing resolutions.

What are the key skills and qualifications needed to thrive as a dispute manager?

To thrive as a Dispute Manager, you need expertise in conflict resolution, financial analysis, and a solid understanding of relevant regulations, often supported by a degree in business, finance, or law. Familiarity with case management systems, payment processing platforms, and tools like Excel is typically required. Strong negotiation, communication, and problem-solving skills help you effectively mediate between parties and resolve issues efficiently. These competencies are critical for protecting organizational interests, maintaining client relationships, and ensuring regulatory compliance.

What are the most common challenges a dispute manager faces when resolving conflicts between parties?

A Dispute Manager often encounters challenges such as handling emotionally charged situations, balancing the interests of multiple stakeholders, and ensuring compliance with relevant regulations. Navigating complex documentation and maintaining neutrality while investigating the facts can also be demanding. Success in this role requires strong communication skills, attention to detail, and the ability to mediate solutions that are fair and align with company policies.

What is the difference between Dispute Manager vs Claims Adjuster?

AspectDispute ManagerClaims Adjuster
Required CredentialsBachelor's degree, industry certificationsBachelor's degree, licensing depending on state
Work EnvironmentOffice-based, managerial settingField and office-based, investigative environment
Industry UsageInsurance, finance, legal sectorsInsurance companies, third-party claims firms
Common Search IntentManaging disputes, resolving conflictsAssessing claims, determining payouts

Dispute Managers focus on overseeing and resolving complex conflicts within organizations, often managing teams and strategies. Claims Adjusters evaluate insurance claims, investigate damages, and determine claim validity. While both roles require analytical skills and industry knowledge, Dispute Managers handle broader conflict resolution processes, whereas Claims Adjusters focus on specific claim assessments.

What are popular job titles related to Dispute Manager jobs in Michigan?

For Dispute Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dispute Manager jobs in Michigan look for?

The top searched job categories for Dispute Manager jobs in Michigan are:

What cities in Michigan are hiring for Dispute Manager jobs?

Cities in Michigan with the most Dispute Manager job openings:

Dispute Manager jobs near you
Infographic showing various Dispute Manager job openings in Michigan as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,089 per year, or $23.1 per hour.

Card Services Manager

Kellogg Community Credit Union

Battle Creek, MI • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Description:

Join Our Leadership Team!


Kellogg Community Credit Union is seeking an experienced and innovative leader to serve as our Card Services Manager. This position is responsible for leading the Credit Union's card services operations, including debit cards, credit cards, fraud prevention, disputes, and digital payment solutions while delivering a world class member experience.


The ideal candidate will bring a strong background in card operations, payments, fraud management, and team leadership, along with a passion for improving processes, managing risk, and delivering outstanding service to our members.


What You'll Do

  • Lead and develop a high-performing Card Services team.
  • Oversee daily operations for debit cards, credit cards, card issuance, servicing, disputes, and payment processing.
  • Drive fraud prevention strategies and oversee card security initiatives to protect members and minimize losses.
  • Ensure compliance with payment network requirements, PCI standards, and applicable regulations.
  • Manage relationships with card processors, payment networks, and third-party service providers.
  • Identify opportunities to improve operational efficiency, enhance the member experience, and expand digital payment solutions.
  • Analyze card portfolio performance, fraud trends, and operational metrics to support strategic decision-making.
  • Collaborate with teams across the organization to support growth, innovation, and member engagement.
Requirements:

What We're Looking For

  • Bachelor's degree in Business, Finance, Management, or a related field, or an equivalent combination of education and experience.
  • Five or more years of experience in card services, payments, financial services operations, or a related field.
  • Three or more years of leadership experience managing teams.
  • Strong knowledge of debit and credit card operations, fraud prevention, dispute processing, payment networks, and regulatory requirements.
  • Experience working with card processing systems and digital payment technologies.
  • Proven ability to lead people, improve processes, and make data-driven decisions.
  • Excellent communication, coaching, analytical, and relationship-building skills.

Why Join KCCU?


At KCCU, we're committed to helping our members achieve financial success while creating an engaging workplace where employees can grow and thrive. As a member of our leadership team, you'll play a key role in shaping the future of our payment services while helping deliver secure, innovative, and convenient solutions for our members.


Location: Battle Creek, Michigan
Position: Full-Time Leadership Role
Department: Operations


Ready to make a difference? Apply today and help shape the future of card services and digital payments at KCCU.


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