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Dispatching Manager Jobs in Michigan (NOW HIRING)

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Operations Dispatcher

Romulus, MI · On-site

$19 - $30/hr

  • Medical

  • Dental

  • Vision

The Logistics Dispatcher(truck load dispatcher) is responsible for coordinating daily freight movements, managing driver communication, and ensuring accurate updates across GM and other customer ...

Schupan

Dispatcher

Kalamazoo, MI · On-site

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilize dispatching and routing software to assign loads and track fleet movement. * Monitor driver ... Act as shift lead, escalating issues to management as needed. * Communicate clearly and ...

SCHUPAN & SONS INC

Dispatcher

Kalamazoo, MI

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilize dispatching and routing software to assign loads and track fleet movement. * Monitor driver ... Act as shift lead, escalating issues to management as needed. * Communicate clearly and ...

Robert Half

Dispatcher

Lansing, MI · On-site

$17 - $18/hr

Previous experience in dispatching or transportation coordination is required. * Strong customer service skills with the ability to remain calm and attentive under pressure. * Ability to manage a ...

Midas

Fleet Dispatcher

Livonia, MI · On-site

$17 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

You will receive and manage calls related to emergency and / or commercial road service, utilizing ... Close service requests using company electronic dispatching system * Accept payment from members ...

AUXILIO INC

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

AUXILIO INC

Dispatcher

Romulus, MI

Relay information between transportation management and drivers, including emergency messages or ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

The Salvation Army

Full-Time Dispatcher

Detroit, MI

$16.73 - $21/hr

This role is crucial in ensuring smooth logistics operations by managing pickup orders, coordinating routes, and supervising assistant dispatchers. You'll be responsible for routing pickup orders ...

Teachout Security Solutions

Dispatcher

Flint, MI · On-site

  • Medical

  • PTO

Opportunities for advancement -- most of our management team started in entry-level roles! * A ... Dispatching alarm and emergency response calls Requirements * A desire to learn, help people, and ...

Auxilio

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

Accurate Expediting Inc

Logistics Dispatcher PM

Romulus, MI · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience in customer service, dispatching, logistics, transportation coordination, or account management preferred. * Experience working in a fast-paced operations or distribution ...

Target Steel

Dispatcher

Flat Rock, MI

Ability to manage multiple priorities in a fast-paced environment * High attention to detail and accuracy * Basic computer and data-entry skills * Ability to communicate effectively with drivers ...

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Dispatching Manager information

What does a dispatching manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are the key skills and qualifications needed to thrive as a dispatching manager?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What are some common challenges faced by a dispatching manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What are the most commonly searched types of Dispatching jobs in Michigan?

The most popular types of Dispatching jobs in Michigan are:

What are popular job titles related to Dispatching Manager jobs in Michigan?

For Dispatching Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Dispatching Manager jobs in Michigan look for?

The top searched job categories for Dispatching Manager jobs in Michigan are:

What cities in Michigan are hiring for Dispatching Manager jobs?

Cities in Michigan with the most Dispatching Manager job openings:

Dispatching Manager jobs near you

Overnight Dispatch Coordinator

Ruan Transportation Management Systems

Grand Rapids, MI • On-site

$19.86 - $31.78/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Ruan Transportation Management Systems rating

7.2

Company rating: 7.2 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

187th of 365 rated logistics

Job description

Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
  • Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
  • Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
  • Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
  • Monitor drivers' hours of service to prevent DOT violations.
  • Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
  • Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
  • Monitor and promote safety in all areas of dispatch.

This a full time position working onsite in Grand Rapids, MI OR Tipp City, OH.
Schedule: Wednesday 11:00pm - 5:00am & Thursday - Sunday 5:00pm - 5:00am
Pay Range: $19.86 - $31.78
Job Requirements/Minimum Qualifications:
Education: High school diploma/GED or equivalent work experience.
Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
  • Excellent written and verbal communication skills.
  • Knowledge of DOT rules and regulations required.
  • Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.

Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.

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