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Dispatching Assistant Jobs in Michigan (NOW HIRING)

The Salvation Army

Full-Time Dispatcher

Detroit, MI

$16.73 - $21/hr

Conduct Production Assistant meetings whennecessary * Maintain open communication with ... Dispatcher What You Need Required Education & Experience * High school graduate or equivalent

Midas

Fleet Dispatcher

Livonia, MI · On-site

$17 - $20/hr

Close service requests using company electronic dispatching system * Accept payment from members ... Ensure proper maintenance of tow trucks, service vehicles and equipment * Assist coworkers and less ...

GFL Environmental

Dispatcher

Harrison, MI · On-site

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

AUXILIO INC

Dispatcher

Romulus, MI · On-site

... guidelines. * Assist in ensuring compliance with state pupil transportation regulations and ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

AUXILIO INC

Dispatcher

Romulus, MI

... guidelines. * Assist in ensuring compliance with state pupil transportation regulations and ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

GFL Environmental

Dispatcher

Harrison, MI · On-site

A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues.

Auxilio

Dispatcher

Romulus, MI · On-site

... guidelines. * Assist in ensuring compliance with state pupil transportation regulations and ... Preferred * Experience in school transportation, dispatching, or related fields. * Knowledge of ...

Schupan

Dispatcher

Kalamazoo, MI · On-site

$25 - $30/hr

Utilize dispatching and routing software to assign loads and track fleet movement. * Monitor driver ... Please include your full name, the role you're applying for, and the accommodation needed to assist ...

Target Steel

Dispatcher

Flat Rock, MI

Review daily workload and assist in organizing truck assignments to support efficient operations. * Accurately enter and maintain dispatch information, appointment times, and related records.

New

altg

Dispatcher

Kentwood, MI

... * Assist Technicians with finding technical data * Incorporate Alta's Guiding Principles into ... Previous dispatching, warranty administrative or mechanic experience is highly preferred * A strong ...

SCHUPAN & SONS INC

Dispatcher

Kalamazoo, MI

$25 - $30/hr

Utilize dispatching and routing software to assign loads and track fleet movement. * Monitor driver ... Please include your full name, the role you're applying for, and the accommodation needed to assist ...

altg

Dispatcher

Kentwood, MI · On-site

... * Assist Technicians with finding technical data * Incorporate Alta's Guiding Principles into ... Previous dispatching, warranty administrative or mechanic experience is highly preferred * A strong ...

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Dispatching Assistant information

What does a dispatching assistant do?

A Dispatching Assistant supports the dispatch team by coordinating and tracking the movement of vehicles, shipments, or personnel. Their duties include communicating with drivers or field staff, updating schedules, preparing documentation, and resolving issues that may arise during transit. They play a key role in ensuring efficient operations and timely deliveries by maintaining clear records and offering logistical support. Dispatching Assistants often use specialized software to manage schedules and communicate with team members effectively.

What are the key skills and qualifications needed to thrive as a dispatching assistant, and why are they important?

To thrive as a Dispatching Assistant, you need strong organizational skills, attention to detail, and basic understanding of logistics principles, often supported by a high school diploma. Familiarity with dispatch software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills ensure efficient coordination of dispatch operations, timely deliveries, and effective team collaboration.

What are some common challenges faced by a dispatching assistant, and how can I prepare for them?

Dispatching Assistants often face challenges such as handling multiple requests simultaneously, managing last-minute schedule changes, and communicating effectively with drivers and other team members under time pressure. To prepare, it's helpful to develop strong organizational skills, become comfortable with dispatch software, and practice clear, concise communication. Adapting quickly to shifting priorities and maintaining a calm, solutions-focused mindset are also valuable traits that help ensure smooth operations in a dynamic work environment.

What is the difference between Dispatching Assistant vs Customer Service Representative?

AspectDispatching AssistantCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer logistics or transportation certificationsHigh school diploma; customer service or communication training often preferred
Work EnvironmentLogistics or transportation companies, often in office or dispatch centersRetail, call centers, or service industries, mainly in office settings
Employer & Industry UsageTransportation, logistics, delivery servicesRetail, telecommunications, hospitality, and various service sectors
Common Search & Comparison IntentUnderstanding roles in dispatch and logisticsCustomer interaction and support roles

The main difference between a Dispatching Assistant and a Customer Service Representative lies in their focus and work environment. Dispatching Assistants primarily support logistics and transportation operations, coordinating deliveries and schedules, while Customer Service Representatives handle client inquiries and support across various industries. Both roles require strong communication skills but serve different functions within their respective sectors.

How much does a dispatching assistant make?

A dispatching assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced assistants or those in specialized fields can earn higher wages. The role often requires strong organizational skills and familiarity with dispatch software or communication tools.

Is it hard to get hired as a dispatching assistant?

Getting hired as a dispatching assistant typically requires good organizational skills, communication abilities, and familiarity with dispatch software. Entry-level positions are often available, but competition can vary depending on the industry and location; relevant experience or certifications can improve chances of employment.

What is the role of a dispatching assistant?

A dispatching assistant supports the dispatching process by coordinating the scheduling and routing of vehicles or personnel, often using dispatch software or communication tools. They ensure timely delivery or service, handle communication with drivers or field staff, and maintain accurate records of dispatch activities. This role requires organizational skills and attention to detail to ensure efficient operations.

What are the most commonly searched types of Dispatching jobs in Michigan?

The most popular types of Dispatching jobs in Michigan are:

What cities in Michigan are hiring for Dispatching Assistant jobs?

Cities in Michigan with the most Dispatching Assistant job openings:

Dispatching Assistant jobs near you

Full-Time Dispatcher

The Salvation Army Central Territory

Detroit, MI • On-site

$16.73 - $21/hr

Full-time

Re-posted 6 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

591st of 773 rated non-profit organizations

Job description

Dispatcher
Location: Detroit MI
Pay: $16.73 - $21 per hour
Job Type: Full-time
Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled
About the Role
At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking an organized and efficient Dispatcher to coordinate our pickup and delivery operations. This role is crucial in ensuring smooth logistics operations by managing pickup orders, coordinating routes, and supervising assistant dispatchers. You'll be responsible for routing pickup orders, tracking vehicles, maintaining records, and supporting our mission of serving those in need in our community.
What You'll Do
Dispatch Operations
  • Route pickup orders to appropriate Production Assistants daily
  • Track and maintain accurate records of vehicle locations and completed calls
  • Operate two-way radio equipment according to center policy and FCC regulations
  • Route same-day special donations efficiently
  • Assign vehicles and coordinate all routes

Supervision & Communication
  • Supervise assistant dispatcher
  • Conduct Production Assistant meetings when necessary
  • Maintain open communication with Transportation Supervisor/Director of Operations
  • Keep supervisor informed of any vehicle problems, accidents, or other issues

Record Keeping
  • Track and file all pickup tickets
  • Monitor and document completed calls
  • Assist phone receptionist when needed
  • Maintain accurate documentation of all operations

Why Join Us
  • Mission-driven work that supports programs in your community
  • On-the-job training
  • Team-oriented environment
  • Employee Discount, Employee Assistance Program, and more!

Dispatcher
What You Need
Required
Education & Experience
  • High school graduate or equivalent
  • Three to six months related experience and/or training, or equivalent combination
  • Experience with two-way radio codes and operation
  • Experience in routing and transportation procedures

Skills & Abilities
  • Strong organizational and multitasking abilities
  • Excellent communication and interpersonal skills
  • Basic computer skills in data management
  • Ability to read and write simple correspondence
  • Basic math skills including addition, subtraction, multiplication, and division
  • Ability to compute rates, ratios, and percentages

Physical Requirements
  • Regularly required to hear and talk
  • Use hands to finger or handle
  • Must regularly lift and/or move up to 10 pounds
  • Frequently lift and/or move up to 25 pounds
  • Specific vision abilities required include close vision
  • Must wear back guard when doing substantial lifting or moving

Work Environment
  • Office/warehouse environment
  • Quiet to moderate noise level

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Salvation Army logo

About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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