Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Ypsilanti, MI · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatcher
Ypsilanti, MI · On-site
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate. * Monitors radio, telephones and on-road provision of service for quality.
Dispatch Manager
Wixom, MI · On-site
$28 - $33/hr
Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...
Dispatch Manager
Wixom, MI · On-site
$28 - $33/hr
Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...
Dispatch Manager
Wixom, MI · On-site
$28 - $33/hr
Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...
Quick apply
Dispatch Manager
Wixom, MI · On-site
$28 - $33/hr
Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...
Dispatcher
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Dispatcher
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Dispatcher
Southfield, MI · On-site
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Dispatcher
Southfield, MI · On-site
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Site Dispatcher
Livonia, MI · On-site
$55K/yr
... management software. Requirements * Associate's or Bachelor's degree preferred, or at least one year of experience in logistics, transportation, dispatching, or a related field. * Strong ...
Site Dispatcher
Livonia, MI · On-site
$55K/yr
... management software. Requirements * Associate's or Bachelor's degree preferred, or at least one year of experience in logistics, transportation, dispatching, or a related field. * Strong ...
Site Dispatcher
$50K - $55K/yr
... management software. Requirements * Associate's or Bachelor's degree preferred, or at least one year of experience in logistics, transportation, dispatching, or a related field. * Strong ...
New
Quick apply
Site Dispatcher
$50K - $55K/yr
... management software. Requirements * Associate's or Bachelor's degree preferred, or at least one year of experience in logistics, transportation, dispatching, or a related field. * Strong ...
New
Job Summary This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing ...
Job Summary This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing ...
Havel
Southfield, MI · On-site
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Havel
Southfield, MI · On-site
$19 - $23/hr
Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...
Manage supervisory staff and dispatch personnel. * Balance cost considerations with service quality to maintain mutually beneficial partnerships. * Maintain accurate, real-time inventory visibility ...
Manage supervisory staff and dispatch personnel. * Balance cost considerations with service quality to maintain mutually beneficial partnerships. * Maintain accurate, real-time inventory visibility ...
Dispatcher
Flint, MI · On-site
$21 - $23/hr
Dispatcher Compensation: $21.00 - $23.00 per hour Shifts Available: 36 hours per week, Monday ... Ability to manage emergent and non-emergent calls, interact effectively with agencies and the ...
Quick apply
Dispatcher
Flint, MI · On-site
$21 - $23/hr
Dispatcher Compensation: $21.00 - $23.00 per hour Shifts Available: 36 hours per week, Monday ... Ability to manage emergent and non-emergent calls, interact effectively with agencies and the ...
Logistics Dispatcher
Livonia, MI · On-site
Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability * Address any and all issues that arise during the dispatch process with manager in order to meet ...
Logistics Dispatcher
Livonia, MI · On-site
Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability * Address any and all issues that arise during the dispatch process with manager in order to meet ...
Dispatcher
Byron Center, MI · On-site
$20/hr
Qualifications: • 1-3 years of experience in dispatching, logistics, transportation, or warehouse ... management systems Skills: • Computer literacy and familiarity with Microsoft Office Suite • ...
Quick apply
Dispatcher
Byron Center, MI · On-site
$20/hr
Qualifications: • 1-3 years of experience in dispatching, logistics, transportation, or warehouse ... management systems Skills: • Computer literacy and familiarity with Microsoft Office Suite • ...
Dispatcher
Detroit, MI · On-site
Demonstrated skills in route planning, load coordination, and scheduling to manage multiple trucks ... Proficiency with dispatch software, GPS tracking tools, and basic computer applications (e.g ...
New
Dispatcher
Detroit, MI · On-site
Demonstrated skills in route planning, load coordination, and scheduling to manage multiple trucks ... Proficiency with dispatch software, GPS tracking tools, and basic computer applications (e.g ...
New
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Operations Dispatcher
Roseville, MI · On-site
$19 - $22/hr
Dispatching: Assign contractors to designated locations based on customer requests. * Delivery Management: Create, schedule, and maintain deliveries to ensure optimal performance and efficiency.
Quick apply
Be Seen First
Operations Dispatcher
Roseville, MI · On-site
$19 - $22/hr
Dispatching: Assign contractors to designated locations based on customer requests. * Delivery Management: Create, schedule, and maintain deliveries to ensure optimal performance and efficiency.
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Dispatcher
Grand Haven, MI · On-site
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Dispatcher
Grand Haven, MI · On-site
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Dispatcher
Muskegon, MI · On-site
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Dispatcher
Muskegon, MI · On-site
Position requires managing multiple tasks in a time critical manner. Frequent overtime. What will a Dispatcher, ProMed will do: * Ensure with Field Supervisor and Dispatch Supervisor that appropriate ...
Dispatching Manager information
What is the difference between Dispatching Manager vs Dispatch Coordinator?
| Aspect | Dispatching Manager | Dispatch Coordinator |
|---|---|---|
| Credentials | Experience in logistics, possibly management certifications | Relevant logistics or transportation certifications, less managerial experience |
| Work Environment | Oversees dispatch teams, manages operations, strategic planning | Coordinates daily dispatch activities, communicates with drivers and clients |
| Employer & Industry Usage | Used in transportation, logistics, freight companies | Common in similar industries, often as entry to mid-level role |
The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.
What are the key skills and qualifications needed to thrive as a Dispatching Manager, and why are they important?
A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.
What does a Dispatching Manager do?
A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.
What are some common challenges faced by a Dispatching Manager, and how can they be effectively addressed?
Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.
What are popular job titles related to Dispatching Manager jobs in Michigan? For Dispatching Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dispatching Manager jobs in Michigan look for? The top searched job categories for Dispatching Manager jobs in Michigan are:
What cities in Michigan are hiring for Dispatching Manager jobs? Cities in Michigan with the most Dispatching Manager job openings:
MV Transportation rating
6.3
Based on 96 frontline employees who took The Breakroom Quiz
61st of 76 rated public transport
Job description
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MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.
Job Responsibilities:
- Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.
- Monitors radio, telephones and on-road provision of service for quality.
- Responsible for influencing positive employee morale and quality customer service.
- Monitors and completes driver sign-in and sign-out daily.
- May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.
- Monitors daily system performance.
- Participates in analysis and review of operating performance.
- Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.
- All other duties, as assigned.
Talent Requirements:
- One (1) year previous Dispatcher experience preferred.
- Two (2) years of Customer Service experience is preferred.
- High School diploma or equivalent.
- Experience with Trapeze software.
- Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
- Demonstrate a high customer service commitment.
- Able to demonstrate professional phone manner.
- Knowledge of the service area is a plus.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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