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Dispatching Manager Jobs in Michigan (NOW HIRING)

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

Vital Tech Solutions LLC

Site Dispatcher

Livonia, MI · On-site

$55K/yr

... management software. Requirements * Associate's or Bachelor's degree preferred, or at least one year of experience in logistics, transportation, dispatching, or a related field. * Strong ...

Common Citizen

Dispatch Associate

Ferndale, MI · On-site

$20 - $23/hr

Dispatch Manager FSLA Status: Non-Exempt About Us Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles ...

URS Group

Site Manager

Plymouth, MI

Manage supervisory staff and dispatch personnel. * Balance cost considerations with service quality to maintain mutually beneficial partnerships. * Maintain accurate, real-time inventory visibility ...

The Blue Collar Recruiter

Dispatcher

Howell, MI

$25 - $35/hr

... dispatch, and manage technician workflows. · Maintain accurate customer and job information within ServiceTitan. · Collaborate with management to improve scheduling processes and overall ...

United Road

Logistics Dispatcher

Livonia, MI · On-site

Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability * Address any and all issues that arise during the dispatch process with manager in order to meet ...

The Blue Collar Recruiter

Dispatcher

Howell, MI

$35/hr

Collaborate with management to improve scheduling processes and overall operational efficiency. Deliver exceptional customer service while maintaining professionalism in every interaction.

Proof

Dispatch Specialist (Detroit, MI)

Detroit, MI · On-site

$20 - $23/hr

Dispatch Manager About Proof Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process ...

Proof

Dispatch Specialist (Detroit, MI)

Detroit, MI · On-site

$20 - $23/hr

Dispatch Manager About Proof Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process ...

Proof

Dispatch Specialist (Detroit, MI)

Detroit, MI · On-site

$20 - $23/hr

Dispatch Manager About Proof Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process ...

Proof

Dispatch Specialist (Detroit, MI)

Southfield, MI · On-site

$20 - $23/hr

Dispatch Manager About Proof Launched in 2018, Proof is a national platform for service of process supporting thousands of law firms across the United States. We connect law firms with process ...

OnWay Transport

Be Seen First

Operations Dispatcher

Roseville, MI · On-site

$19 - $22/hr

Dispatching: Assign contractors to designated locations based on customer requests. * Delivery Management: Create, schedule, and maintain deliveries to ensure optimal performance and efficiency.

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Dispatching Manager information

What is the difference between Dispatching Manager vs Dispatch Coordinator?

AspectDispatching ManagerDispatch Coordinator
CredentialsExperience in logistics, possibly management certificationsRelevant logistics or transportation certifications, less managerial experience
Work EnvironmentOversees dispatch teams, manages operations, strategic planningCoordinates daily dispatch activities, communicates with drivers and clients
Employer & Industry UsageUsed in transportation, logistics, freight companiesCommon in similar industries, often as entry to mid-level role

The Dispatching Manager typically holds more experience and oversees dispatch teams and operations, focusing on strategic management. The Dispatch Coordinator handles daily dispatch activities, ensuring smooth communication between drivers and clients. Both roles are essential in logistics and transportation, but the manager role involves higher-level planning and supervision.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate communication, and use dispatch software to manage operations, with some roles offering additional benefits or bonuses.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software to manage operations efficiently.

What are the key skills and qualifications needed to thrive as a Dispatching Manager, and why are they important?

A Dispatching Manager needs strong organizational, problem-solving, and leadership skills, typically supported by experience in logistics or transportation management. Familiarity with dispatch software, GPS tracking systems, and sometimes relevant certifications like Certified Dispatcher are important technical qualifications. Excellent communication, decision-making, and the ability to remain calm under pressure are crucial soft skills for this role. Mastery of these skills ensures efficient coordination of resources, timely deliveries, and effective team management in a dynamic environment.

What does a Dispatching Manager do?

A Dispatching Manager oversees the scheduling, coordination, and management of dispatch operations within a company, often in industries like transportation, logistics, or emergency services. Their primary role is to ensure that vehicles, staff, or resources are allocated efficiently and operations run smoothly. They supervise dispatchers, handle customer or client communication, address any operational issues, and work to meet delivery or service timelines. Additionally, Dispatching Managers may analyze performance metrics and implement improvements to optimize efficiency and service quality.

What are some common challenges faced by a Dispatching Manager, and how can they be effectively addressed?

Dispatching Managers often encounter challenges such as coordinating schedules for multiple drivers, handling last-minute route changes, and ensuring timely deliveries despite unexpected delays. To address these issues, successful Dispatching Managers utilize advanced logistics software, maintain clear communication channels with drivers and clients, and develop contingency plans for common disruptions. Building strong relationships within the team and staying adaptable are key to managing the dynamic nature of dispatch operations.

What does a dispatcher manager do?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently. They monitor operations, communicate with drivers or team members, and use dispatch software to optimize routes and meet delivery deadlines.

What is the role of a dispatch manager?

A dispatching manager oversees the coordination and scheduling of transportation or delivery services, ensuring that vehicles and personnel are assigned efficiently to meet operational needs. They often use dispatch software, monitor routes, and communicate with drivers to optimize service and maintain safety standards.
What are popular job titles related to Dispatching Manager jobs in Michigan? For Dispatching Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Dispatching Manager jobs in Michigan look for? The top searched job categories for Dispatching Manager jobs in Michigan are:
What cities in Michigan are hiring for Dispatching Manager jobs? Cities in Michigan with the most Dispatching Manager job openings:
Dispatching Manager jobs near you
Dispatch Manager

Dispatch Manager

Nationwide Video

Wixom, MI • On-site

$28 - $33/hr

Full-time

Posted 6 days ago

Job description

Overview:
This position is responsible for coordinating, scheduling, and managing Local Route Drivers in the pick-up and delivery of Nationwide gear in a safe, efficient, and timely manner. This position will report to the Director of Logistics.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Dispatching related responsibilities include but are not limited to:
  • Schedule and supervise drivers on shipments by working with clients, customer service, and logistics to set appointments that meet the client's needs while accommodating the driver's schedule.
  • Provide drivers with necessary documents, contacts, or delivery information to complete their pickups or deliveries.
  • Follow up with drivers to ensure necessary shipment documents are completed, specific shipment related information collected, and transfer shipments are processed by the warehouse.
  • Be the driver's main point of contact for any questions/issues regarding shipments or Nationwide in general.
  • Collect any driver feedback and work with appropriate parties to resolve any issues or conflicts that may arise.
  • Monitors Driver's working hours to ensure compliance with federal and state laws and regulations.
  • Oversees maintenance and repair schedules for all vehicles.
  • Responsible for driver-related reporting requests such as tracking costs, safety checks, driver logs, etc.
  • Provide additional support to Logistics as needed.
  • Responsibility for any Ad hoc projects as initiated by the Director of Logistics

Interpersonal and managerial responsibilities include but are not limited to:
  1. Enforcing company Handbook, policies, and procedures.
  2. Interviewing and hiring personnel.
  3. Training new employees.
  4. Planning, assigning and directing work.
  5. Establishing goals to align with overall business objectives.
  6. Appraising employee performance and providing feedback.
  7. Rewarding and disciplining employees.
  8. Address inter and intra-departmental complaints and resolve problems.

Technical Competencies:
  • Excellent verbal and written communication skills
  • Strong organizational skills to prepare and assign routes
  • Strong leadership skills to ensure drivers' compliance with direction and assignments
  • Basic understanding of geographical areas and mapping programs to facilitate efficient routing
  • Proficient with or able to quickly learn dispatch and recordkeeping systems
  • Ability to work at a fast pace under pressure
  • Thorough understanding of the shipping and logistics industry
  • Broad telephone and email handling and response etiquette
  • Broad time management skills
  • Basic web research & information management skills
  • Basic Microsoft Office skills (Excel, PowerPoint, Outlook, Word)

Supervisory Responsibilities:
This position supervises all Local Route Drivers.
Work Environment:
Work is regularly performed in a combination of office and warehouse environments and is regularly exposed to heavy machinery and noise.
Physical Demands:
Walk, sit, stand, bend, lift, and move continuously during work hours. Is subject to lifting over 10 pounds.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of office operation are Monday through Friday 8:00am to 6:00pm. Occasional evening and weekend work are required as job duties demand.
Travel:
Travel to Nationwide locations annually for training or as needed to provide driver training, assist with hiring, or any other driver/truck needs that arise. Estimated 20% of travel.
Required Education and Experience:
  • Minimum of 2-3 years of experience performing dispatching responsibilities
  • Minimum of 2-3 years of experience in a Logistics and Fulfillment related environment
  • High School Diploma or equivalent

Preferred Education and Experience:
  • 3+ years of experience performing dispatching responsibilities
  • 3+ years of experience in a Logistics and Fulfillment related environment
  • Associate's degree in Logistics, Transportation, or industry-related Certification

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

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