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Dispatcher Manager Jobs in Ohio (NOW HIRING)

Dispatcher

Hartville, OH · On-site

$55K - $65K/yr

Dispatch Manager Job Summary: We are seeking an experienced and organized Non-Emergency Medical Transportation (NEMT) Dispatcher to join our dispatch organization. In this role, you will be ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

TNT is looking to add an experienced full-time Dispatch Manager to our growing Branch. The following are a list of requirements; You must meet all the requirements below to be considered for this ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Understand dispatch management software to execute the planning of Driver assignments * Maintain excellent communication with internal customers * Continuously look for opportunities to improve ...

Police Dispatcher

New Albany, OH · On-site

$63K - $80K/yr

Complete an initial interview with the Dispatch Manager. A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and Chief ...

... Dispatcher Essential Duties and Responsibilities: Dispatches all orders for services to field ... Work cooperatively and fully communicate verbally with Area/ Regional Phlebotomy Management ...

... Dispatcher Essential Duties and Responsibilities: Dispatches all orders for services to field ... Work cooperatively and fully communicate verbally with Area/ Regional Phlebotomy Management ...

Police Dispatcher

New Albany, OH · On-site

$63K - $80K/yr

Complete an initial interview with the Dispatch Manager. * A thorough background is conducted and the candidate will attend, if recommended, a final interview with the New Albany City Manager and ...

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... Ability to solve practical problems and manage multiple tasks in a fast-paced environment * Ability ...

Coordinate and dispatch drivers based on daily freight schedules, route efficiency, and customer ... Ability to solve practical problems and manage multiple tasks in a fast-paced environment * Ability ...

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Dispatcher Manager information

See Ohio salary details

$28.5K

$59.8K

$98.4K

How much do dispatcher manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for dispatcher manager in Ohio is $59,788.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

Is it hard to get hired as a dispatcher manager?

Getting hired as a dispatcher manager can be competitive, often requiring relevant experience in logistics, transportation, or dispatching, along with strong organizational and communication skills. Employers may also prefer candidates with certifications such as a Commercial Driver's License (CDL) or dispatching training. Having familiarity with dispatch software and a proven track record in managing schedules and teams can improve job prospects.

What are the most commonly searched types of Dispatcher jobs in Ohio?

The most popular types of Dispatcher jobs in Ohio are:

What are popular job titles related to Dispatcher Manager jobs in Ohio?

For Dispatcher Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Dispatcher Manager jobs in Ohio look for?

The top searched job categories for Dispatcher Manager jobs in Ohio are:

What cities in Ohio are hiring for Dispatcher Manager jobs?

Cities in Ohio with the most Dispatcher Manager job openings:

Infographic showing various Dispatcher Manager job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,788 per year, or $28.7 per hour.

$55K - $65K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago


Job description


Job Title: Dispatch – Non-Emergency Medical Transportation (NEMT) (Full-Time, On-Site)

Pay: $55,000-$65,000 (Negotiable Based on Experience)
Location: Canton, OH, On-Site
Department: Operations
Reports To: Dispatch Manager

Job Summary:

We are seeking an experienced and organized Non-Emergency Medical Transportation (NEMT) Dispatcher to join our dispatch organization. In this role, you will be responsible for managing the driving team, ensuring timely and efficient transportation for clients to and from medical appointments. You will work closely with drivers, broker providers, and clients to guarantee exceptional service delivery while maintaining compliance with industry regulations.


Key Responsibilities:

  • Dispatch Operations Management: Oversee the day-to-day dispatch operations, ensuring vehicles are assigned efficiently, schedules are met, and client transport is safe, reliable, and punctual.
  • Coordination with Drivers: Ensure drivers are well-informed about their routes, client needs, and any special requirements (e.g., wheelchair access, oxygen). Monitor driver performance and compliance with safety standards.
  • Scheduling & Routing: Develop and maintain daily transportation schedules for clients. Optimize routes to minimize delays, reduce costs, and enhance service delivery.
  • Customer Service & Problem Resolution: Provide documentation related to client inquiries, resolve issues related to transportation, and provide data/documentation regarding/relating to client complaints or concerns in a timely and professional manner.
  • Compliance & Safety: Ensure all transportation services comply with relevant local, state, and federal regulations, including client privacy (HIPAA), vehicle safety, and proper documentation.
  • Data Management & Reporting: Track and report transportation data, including on-time performance, vehicle utilization, and incident reports.
  • Technology & Software Management: Utilize transportation management software to schedule, track, and manage all transportation activities.


Skills and Qualifications:

  • 1-3 years previous Dispatch or Logistics Experience, REQUIRED
  • Previous experience in NEMT or Healthcare Transportation, preferred.
  • Strong Organizational & Time Management Skills: Ability to handle multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Problem-Solving & Decision-Making: Ability to resolve issues quickly and efficiently while maintaining a focus on customer satisfaction.
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with drivers, clients, healthcare providers, and other stakeholders.
  • Knowledge of Local Area & Routes: Familiarity with local roads, traffic patterns, and efficient route planning.
  • Proficiency with Technology: Experience with dispatching software and Microsoft Office Suite (Excel, Word, etc.).
  • Knowledge of NEMT Regulations: Familiarity with regulations regarding client transport and vehicle maintenance.
  • Ability to Handle Stress: Capable of working under pressure and maintaining a calm, professional demeanor in challenging situations.
  • Valid Driver’s License (required).


Working Conditions:

  • Full-time position; may require working some holidays
  • 45 hours per week
  • Working 1 Saturday each month


Why Work With Us?

  • Competitive salary and benefits package, including health insurance, paid time off, and retirement plans.
  • Opportunity to make a difference by ensuring timely, reliable transportation for clients in need.
  • Supportive and collaborative work culture.
  • Career growth opportunities within a dynamic and expanding company.


If you are a proactive, organized, and experienced transportation manager with a passion for client care, we invite you to apply for the Dispatcher – Non-Emergency Medical Transportation (NEMT) position with ReliaRide Medical Transportation!