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Dispatch Team Leader Jobs (NOW HIRING)

Block by Block

Dispatch Team Lead

Los Angeles, CA · On-site

The ideal Dispatch Team Leader should be a solid decision maker, have the ability to lead by example, work alongside the crew and do the right thing! This is an overnight position with the ...

Dachser USA

Trucking Dispatch Team Lead

East Point, GA · On-site

The Trucking dispatch Team Lead is responsible for leading the team and handling DACHSER's Trucking & Cross Border transactions to support Air, Ocean, and Contract Logistics first/final mile trucking ...

Mustang Bus

Dispatch Supervisor

Spring Creek, NV · On-site

Position Summary The Dispatch Supervisor is responsible for leading the team of dispatchers, coordinating daily transportation activities, monitoring routes, communicating with drivers, responding to ...

Mustang Bus

Dispatch Supervisor

Spring Creek, NV

Position Summary The Dispatch Supervisor is responsible for leading the team of dispatchers, coordinating daily transportation activities, monitoring routes, communicating with drivers, responding to ...

RDO Equipment

Rental Dispatch Manager

Lakeside, CA · On-site

You'll lead the Rental Dispatch team and collaborate closely with Sales and Rental leadership to keep equipment moving, billing accurate, and rental operations running efficiently across the ...

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $75K/yr

Monitor team productivity and provide coaching, feedback, and development to improve performance ... leadership or supervisory capacity. * Strong understanding of transportation or logistics ...

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Dispatch Team Leader information

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$30K

$62.9K

$103.5K

How much do dispatch team leader jobs pay per year?

As of Jun 28, 2026, the average yearly pay for dispatch team leader in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

Is dispatch a difficult job?

Dispatch team leaders coordinate and manage communication between drivers and clients, requiring strong organizational and communication skills. The job can be demanding due to the need for quick decision-making, multitasking, and handling stressful situations, especially during peak hours or emergencies.

What are Dispatch Team Leaders?

Dispatch Team Leaders are professionals responsible for overseeing and coordinating the activities of a dispatch team, ensuring that goods, vehicles, or personnel are assigned and routed efficiently. They manage schedules, communicate with drivers or field staff, resolve operational issues, and monitor performance to ensure timely and accurate dispatching. Their leadership is crucial for maintaining smooth logistics operations and meeting service standards.

How does a Dispatch Team Leader typically collaborate with other departments to ensure smooth operations?

A Dispatch Team Leader regularly coordinates with departments such as logistics, customer service, and warehouse management to align delivery schedules, address urgent issues, and resolve discrepancies. This collaboration helps streamline communication, minimize delays, and ensure customer satisfaction. Effective Dispatch Team Leaders facilitate cross-functional meetings, share updates, and proactively address potential challenges to keep operations running smoothly.

What is a team leader's salary?

The salary of a Dispatch Team Leader typically ranges from $45,000 to $70,000 annually, depending on experience, location, and industry. Many roles also include benefits such as health insurance and paid time off, and may require leadership skills and familiarity with dispatch software.

What are the key skills and qualifications needed to thrive as a Dispatch Team Leader, and why are they important?

To thrive as a Dispatch Team Leader, you need strong organizational skills, experience in logistics or transportation, and typically a relevant qualification or supervisory experience. Familiarity with dispatch software, GPS tracking systems, and sometimes certifications in transportation management are common requirements. Exceptional leadership, problem-solving, and communication abilities help you effectively manage teams and coordinate operations. These skills ensure efficient workflow, on-time deliveries, and high team performance in a fast-paced environment.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized fields such as emergency services dispatchers, airline dispatchers, or logistics managers, with salaries varying based on experience, certifications, and industry. Emergency services dispatchers, for example, can earn higher wages in urban areas and with advanced training or certifications. Management roles in logistics and transportation also tend to offer higher compensation due to increased responsibilities.

What is the difference between Dispatch Team Leader vs Dispatch Coordinator?

AspectDispatch Team LeaderDispatch Coordinator
CredentialsHigh school diploma; experience in dispatching; leadership skillsHigh school diploma; experience in dispatching or customer service
Work EnvironmentSupervises dispatch team; oversees daily operationsCoordinates dispatch activities; communicates with drivers and clients
Industry UsageCommonly used in logistics, transportation, emergency servicesUsed across similar industries for scheduling and communication

The Dispatch Team Leader typically supervises the dispatch team and manages daily operations, requiring leadership skills. The Dispatch Coordinator focuses on coordinating dispatch activities and maintaining communication between drivers and clients. Both roles are essential in logistics and transportation industries, but the Team Leader has a supervisory role, while the Coordinator handles scheduling and communication tasks.

What is the role of a lead Dispatcher?

A lead Dispatcher oversees the coordination and scheduling of vehicle or personnel dispatches, ensuring timely and efficient service delivery. They often supervise dispatchers, use dispatch software, and communicate with drivers or field staff to optimize operations and resolve issues promptly.
More about Dispatch Team Leader jobs
What job categories do people searching Dispatch Team Leader jobs look for? The top searched job categories for Dispatch Team Leader jobs are:
Dispatch Team Leader jobs near you
Infographic showing various Dispatch Team Leader job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatch Team Lead

Dispatch Team Lead

Block by Block

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Do you like Growth and Opportunities? We do too! In fact, that is what this Company is all about. BLOCK BY BLOCK is hiring a Dispatch Team Leader. Block by Block works hard every day all across the country to supply communities with hospitality, clean, safety and outreach programs that can help business districts grow and prosper.
The Block by Block Dispatch Team Leader is responsible for the daily supervision of the work being performed in the district and the Ambassadors in the field. The ideal Dispatch Team Leader should be a solid decision maker, have the ability to lead by example, work alongside the crew and do the right thing!
This is an overnight position with the opportunity to
Essential Functions:
Quality Assurance & Control
  • Review reports, logs, and documentation for accuracy and completion throughout multiple software
  • Identify gaps in communication, documentation, or process-and take immediate corrective actions.
  • Ensure voice mails, call records, and reports are regularly checked, processed, and resolved appropriately.

Leadership & Oversight
  • Serve as the lead point of contact during assigned shifts for issues and escalations.
  • Provide real-time feedback, mentorship, and support to dispatchers.
  • Enforce adherence to dispatch SOPs and "Block by Block" operational models.
  • Monitor radio and phone communications to ensure professionalism, accuracy, and protocol compliance.

Operational Continuity
  • Ensure the dispatch center and Operations run smoothly during each shift.
  • Handle shift handovers with complete transparency and accurate briefing.
  • Implement emergency SOPs when needed, maintaining composure and leadership throughout.

Communication Hub Excellence
  • Ensure the team provides timely, calm, and effective communication across all channels-radio, phone, email.
  • Maintain knowledge of district layout and use all available resources to assist ambassadors and the public effectively.

Workplace Standards
  • Maintain a professional and welcoming dispatch center environment.
  • Enforce cleanliness and organization standards.
  • Monitor entrance points (where applicable) and maintain awareness of building activity.

Additional:
Front Line Leadership: Responsible to manage shift duties of the clean and safe ambassadors while ensuring compliance to all Block by Block standards, best practice, procedures, and policies. Being fair and holding responsible the team to complete projects and remain productive.
Responsible to communicate and lead daily shift briefings while assigning duties and zones, reviewing events, weather and safety updates to Ambassadors. Providing excellent customer service in the BID and towards the team of Ambassadors.
Provide guidance and direction for the on-street and in the field operations.
Reporting: Must be able to provide written reports of broken infrastructure, graffiti on private property, and provide a basic daily report of accomplishments and tasks completed. Must be able to provide direction and counsel to team members and report concerns to Operations Manager.
We are proud to offer the following benefits:
  • Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
  • Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
  • Other: 401K Retirement Savings Plan

Qualifications:
  • Minimum [2] years experience in dispatch or communications role (public safety, security, transportation, or related field preferred).
  • Prior supervisory or team lead experience is highly desirable.
  • Bachelors Degree Preferred
  • Excellent verbal and written communication skills.
  • Strong multitasking, organizational, and critical thinking abilities.
  • Proficiency with dispatch systems, radios, and standard office software

Apply