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Dispatch Team Leader Jobs (NOW HIRING)

CalPortland

Dispatch Manager

Escondido, CA

$90K - $115K/yr

... team and operations to maximize dispatch efficiency and operational capacity to meet customer ... Strong leadership, organization, interpersonal and communication skills * Knowledge of the ...

Flex Moving and Storage

Be Seen First

Dispatch Lead

Aventura, FL · On-site

$29 - $33/hr

This role serves as the operational leader on duty and is responsible for supervising the Dispatch Team, Fulfillment Team, and On-Call Support Team to ensure every job is accurately scheduled, fully ...

Four Seasons Heating

Dispatch Manager

Bridgeview, IL · On-site

$65K - $85K/yr

What You'll Do Leadership & Team Management * Directly manage a team of Dispatch Supervisors and field service support personnel * Recruit, train, mentor, and develop dispatch staff to build a high ...

FOUR SEASONS MASTER

Dispatch Manager

Bridgeview, IL

$65K - $85K/yr

What You'll Do Leadership & Team Management * Directly manage a team of Dispatch Supervisors and field service support personnel * Recruit, train, mentor, and develop dispatch staff to build a high ...

Arcwood Environmental, LLC

Manager, Dispatch

Benton, AR · On-site

$77K - $116K/yr

Partners with site leaders to ensure Dispatch team activities align with facility or service center objectives * Provides support to localized 10-Day; maintains records, documentation and reporting ...

Arcwood Environmental, LLC

Manager, Dispatch

Benton, AR · On-site

$77K - $116K/yr

Partners with site leaders to ensure Dispatch team activities align with facility or service center objectives * Provides support to localized 10-Day; maintains records, documentation and reporting ...

Canon U.S.A., Inc.

Dispatch Coordinator II

Itasca, IL · On-site

$17.57 - $26.31/hr

Your Impact - Provides outstanding service to customers calling the dispatch team for service ... to leadership as needed. - Performs stress testing and user acceptance testings as needed to fully ...

Canon U.S.A., Inc.

Dispatch Coordinator II

Burlington, NJ · On-site

$17.57 - $26.31/hr

Your Impact - Provides outstanding service to customers calling the dispatch team for service ... to leadership as needed. - Performs stress testing and user acceptance testings as needed to fully ...

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Dispatch Team Leader information

See salary details

$30K

$62.9K

$103.5K

How much do dispatch team leader jobs pay per year?

As of Jul 23, 2026, the average yearly pay for dispatch team leader in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

Is dispatch a difficult job?

Dispatch team leader roles can be challenging due to the need for strong organizational skills, quick decision-making, and effective communication. The job often involves managing schedules, coordinating with drivers or staff, and handling stressful situations, which can require experience and multitasking abilities.

What are Dispatch Team Leaders?

Dispatch Team Leaders are professionals responsible for overseeing and coordinating the activities of a dispatch team, ensuring that goods, vehicles, or personnel are assigned and routed efficiently. They manage schedules, communicate with drivers or field staff, resolve operational issues, and monitor performance to ensure timely and accurate dispatching. Their leadership is crucial for maintaining smooth logistics operations and meeting service standards.

How does a Dispatch Team Leader typically collaborate with other departments to ensure smooth operations?

A Dispatch Team Leader regularly coordinates with departments such as logistics, customer service, and warehouse management to align delivery schedules, address urgent issues, and resolve discrepancies. This collaboration helps streamline communication, minimize delays, and ensure customer satisfaction. Effective Dispatch Team Leaders facilitate cross-functional meetings, share updates, and proactively address potential challenges to keep operations running smoothly.

What is a team leader's salary?

The salary of a Dispatch Team Leader typically ranges from $45,000 to $70,000 annually, depending on experience, location, and industry. They often oversee scheduling, coordinate communication, and manage team performance, with some roles offering additional benefits or bonuses.

Is team leader a high position?

A dispatch team leader is a supervisory role responsible for managing a team of dispatchers, coordinating operations, and ensuring efficient communication. While it is considered a leadership position, its level of seniority varies by organization and industry, and it may be classified as mid-level management or supervisory rather than executive. Advancement opportunities often depend on experience, skills, and organizational structure.

What is the highest paid dispatcher?

The highest paid dispatchers are often those in specialized industries such as airline, railroad, or emergency services, with salaries reaching over $70,000 annually. Factors influencing pay include experience, certifications, and the complexity of the dispatching environment.

What are the key skills and qualifications needed to thrive as a Dispatch Team Leader, and why are they important?

To thrive as a Dispatch Team Leader, you need strong organizational skills, experience in logistics or transportation, and typically a relevant qualification or supervisory experience. Familiarity with dispatch software, GPS tracking systems, and sometimes certifications in transportation management are common requirements. Exceptional leadership, problem-solving, and communication abilities help you effectively manage teams and coordinate operations. These skills ensure efficient workflow, on-time deliveries, and high team performance in a fast-paced environment.

What is the difference between Dispatch Team Leader vs Dispatch Coordinator?

AspectDispatch Team LeaderDispatch Coordinator
CredentialsHigh school diploma; experience in dispatching; leadership skillsHigh school diploma; experience in dispatching or customer service
Work EnvironmentSupervises dispatch team; oversees daily operationsCoordinates dispatch activities; communicates with drivers and clients
Industry UsageCommonly used in logistics, transportation, emergency servicesUsed across similar industries for scheduling and communication

The Dispatch Team Leader typically supervises the dispatch team and manages daily operations, requiring leadership skills. The Dispatch Coordinator focuses on coordinating dispatch activities and maintaining communication between drivers and clients. Both roles are essential in logistics and transportation industries, but the Team Leader has a supervisory role, while the Coordinator handles scheduling and communication tasks.

More about Dispatch Team Leader jobs
What job categories do people searching Dispatch Team Leader jobs look for? The top searched job categories for Dispatch Team Leader jobs are:
Dispatch Team Leader jobs near you
Infographic showing various Dispatch Team Leader job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
Dispatch Manager

Dispatch Manager

CalPortland

Escondido, CA

$90K - $115K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

CalPortland rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Summary

The Dispatch Manager is responsible for all operational aspects of the Dispatch Department, including managing the dispatch system and personnel.  Responsibilities include customer service consisting of assisting construction contractors, working closely with sales team and operations to maximize dispatch efficiency and operational capacity to meet customer demands.

Benefits

At CalPortland, we're proud to offer a comprehensive, competitive benefits package that provides health and financial support to our most important resources: our employees.  Your benefits are an important part of your overall compensation at CalPortland. That's why we give you a wide range of benefits to choose from.  All regular full time employees may enroll in a variety of health and welfare plans including medical, dental and vision plans.  Other benefits include life insurance, disability coverage, employee assistance program, and retirement program.  The company also has a variety of voluntary benefits for employees to choose from.

Compensation

$90k-$115k DOE

Responsibilities
  • Assists in the implementation and evaluation of dispatch center goals, KPI objectives, procedures and work standards Responsible for efficient and timely delivery of materials
  • Provides for the training and professional development of dispatch center personnel; directs, coaches and develops employees ensuring compliance of company policies 
  • Assists with resolution of customer delivery issues and customer complaints
  • Directly supervises dispatch center's day-to-day service and operations
  • Review orders in the system (travel times, correct job start times, job/customer-specific needs, etc.)
  • Communicate with customers to provide up-to-date information regarding the company's ability to meet delivery times
  • Partner with drivers to ensure compliance with CalPortland damage, incident, and accident reporting procedures
  • Communicate key issues with the Transportation Manager
  • Able to enter orders and print tickets to the batch plant system
  • Maintain proficiency and accuracy in data entry of customer orders
  • Manage time effectively, meet personal goals and work effectively with other members of the dispatch team
  • Assist order takers and scheduler with delivery times to maximize efficiency at all plants
  • Coordinate special jobs with quality control, service, scheduling, and operations
Education

Bachelor's degree in Management or a related field

Requirements/Qualifications
  • Experience in a central dispatch environment within the construction materials industry
  • Experience in personnel management, including hiring and selection, performance reviews, discipline and legal compliance
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Strong leadership, organization, interpersonal and communication skills
  • Knowledge of the Department of Transportation compliance regulations
  • Customer service orientation

Preferred: 

  • Prior dispatch experience; experience with dispatch systems
  • Knowledge of transportation (ready-mix concrete, aggregates, asphalt)
  • Knowledge and compliance with Department of Transportation (DOT) regulations
Conditions of Employment

Successful candidate must submit to post-offer pre-employment physical examination, drug/alcohol screen, and background check. Some positions require FMCSA regulated on-going drug and alcohol testing.

What CalPortland employees say

Pay

Benefits

Hours and flexibility

Workplace

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