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Dispatch Team Leader Jobs (NOW HIRING)

Canon U.S.A., Inc.

Dispatch Coordinator II

Burlington, NJ · On-site

$17.57 - $26.31/hr

Your Impact - Provides outstanding service to customers calling the dispatch team for service ... to leadership as needed. - Performs stress testing and user acceptance testings as needed to fully ...

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$30K

$62.9K

$103.5K

How much do dispatch team leader jobs pay per year?

As of Jun 28, 2026, the average yearly pay for dispatch team leader in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

Is dispatch a difficult job?

Dispatch team leaders coordinate and manage communication between drivers and clients, requiring strong organizational and communication skills. The job can be demanding due to the need for quick decision-making, multitasking, and handling stressful situations, especially during peak hours or emergencies.

What are Dispatch Team Leaders?

Dispatch Team Leaders are professionals responsible for overseeing and coordinating the activities of a dispatch team, ensuring that goods, vehicles, or personnel are assigned and routed efficiently. They manage schedules, communicate with drivers or field staff, resolve operational issues, and monitor performance to ensure timely and accurate dispatching. Their leadership is crucial for maintaining smooth logistics operations and meeting service standards.

How does a Dispatch Team Leader typically collaborate with other departments to ensure smooth operations?

A Dispatch Team Leader regularly coordinates with departments such as logistics, customer service, and warehouse management to align delivery schedules, address urgent issues, and resolve discrepancies. This collaboration helps streamline communication, minimize delays, and ensure customer satisfaction. Effective Dispatch Team Leaders facilitate cross-functional meetings, share updates, and proactively address potential challenges to keep operations running smoothly.

What is a team leader's salary?

The salary of a Dispatch Team Leader typically ranges from $45,000 to $70,000 annually, depending on experience, location, and industry. Many roles also include benefits such as health insurance and paid time off, and may require leadership skills and familiarity with dispatch software.

What are the key skills and qualifications needed to thrive as a Dispatch Team Leader, and why are they important?

To thrive as a Dispatch Team Leader, you need strong organizational skills, experience in logistics or transportation, and typically a relevant qualification or supervisory experience. Familiarity with dispatch software, GPS tracking systems, and sometimes certifications in transportation management are common requirements. Exceptional leadership, problem-solving, and communication abilities help you effectively manage teams and coordinate operations. These skills ensure efficient workflow, on-time deliveries, and high team performance in a fast-paced environment.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized fields such as emergency services dispatchers, airline dispatchers, or logistics managers, with salaries varying based on experience, certifications, and industry. Emergency services dispatchers, for example, can earn higher wages in urban areas and with advanced training or certifications. Management roles in logistics and transportation also tend to offer higher compensation due to increased responsibilities.

What is the difference between Dispatch Team Leader vs Dispatch Coordinator?

AspectDispatch Team LeaderDispatch Coordinator
CredentialsHigh school diploma; experience in dispatching; leadership skillsHigh school diploma; experience in dispatching or customer service
Work EnvironmentSupervises dispatch team; oversees daily operationsCoordinates dispatch activities; communicates with drivers and clients
Industry UsageCommonly used in logistics, transportation, emergency servicesUsed across similar industries for scheduling and communication

The Dispatch Team Leader typically supervises the dispatch team and manages daily operations, requiring leadership skills. The Dispatch Coordinator focuses on coordinating dispatch activities and maintaining communication between drivers and clients. Both roles are essential in logistics and transportation industries, but the Team Leader has a supervisory role, while the Coordinator handles scheduling and communication tasks.

What is the role of a lead Dispatcher?

A lead Dispatcher oversees the coordination and scheduling of vehicle or personnel dispatches, ensuring timely and efficient service delivery. They often supervise dispatchers, use dispatch software, and communicate with drivers or field staff to optimize operations and resolve issues promptly.
More about Dispatch Team Leader jobs
What job categories do people searching Dispatch Team Leader jobs look for? The top searched job categories for Dispatch Team Leader jobs are:
Dispatch Team Leader jobs near you
Infographic showing various Dispatch Team Leader job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Overnight Dispatch Specialists

Overland Transportation Services, LLC

Kansas City, KS

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Overnight Dispatch Specialists

Prestige Transportation & Overland Chauffeured Services:

Kansas City’s premier luxury transportation company is expanding and looking to bring on additional team members. Prestige Transportation & Overland Chauffeured Service’s is Kansas City’s leading 24/7 chauffeured transportation provider that drive Kansas City’s elite.

About the role:

Dispatchers are the nucleus of our organization. This job role is fast paced, and it changes not only every day, but at times hourly and even faster. The overnight dispatch position has several responsibilities and takes a special person for the role. Our transportation services range from airport transfers, high-profile weddings, major conferences, concerts, and sporting events. Working independently during the overnight shift is a must for this position. People who are outgoing, proactive and strong problem solvers will excel in this role. Our clients include Kansas City’s business leaders, multimillionaires, celebrities, and professional sports athletes. Due to the nature of our client base team members must use discretion and protect client confidentiality. If you are career-minded individual and exhibit the qualities of a Five-Star employee-we would love to meet you.

Monitoring Dispatch Grid:

Overnight Dispatcher is responsible for monitoring the nightly schedule and trip progress for our nighttime chauffeuring team, monitor incoming flights, along with wake up calls for early morning chauffeurs on morning trips and adjust trips/schedule to accommodate changes while ensuring clients vehicles arrive on time. Dispatchers are also responsible for monitoring trips the company has being serviced outside of Kansas City in other markets to make sure service runs smoothly. This requires someone who is computer savvy with technology, dispatching systems, has strong attention to detail and multitasking skills who can work independently.

Reservations:

During the overnight hours, all incoming calls feed into dispatch and the overnight dispatcher will be responsible for handling and entering any reservations client’s call in to request along with providing quotes as requested. Experience with reservation systems or the ability to quickly learn the technology is a must. Dispatchers spend one-two weeks in the Reservations Department, so we provide proper training.

Emails/Inbox:

The companies receive emails throughout the night with requests for transportation services along with other inquiries. The Overnight Dispatcher will need to respond to these emails, so the person in this position needs to know proper grammar and how to professionally respond to clients and vendors. They will also need to know how to file emails properly and what needs to be forwarded to other Managers so items can be addressed when they come into the office the next day. At the end of each shift dispatchers need to compose a email dispatch report to provide to management and the dispatch team that summarizes their shift with pertinent information.

Reservationists are our client care specialists. If you have a client service mindset and like working with people over the phone, this job is for you. Reservationists handle incoming calls from clients to assist with quoting and booking transportation in Kansas City and across the globe. Transportation needs range from airport transfers, high-profile weddings, major conferences, concerts, and sporting events. The Reservations team also handles the daily inflow of emailed reservation and quote requests, along with monitoring online transportation bookings and quotes.

Examples of those who have been successful in this role:

911 Dispatchers, other dispatching roles, Call Center Agents, Client Service Specialists.

Benefits:

Health, Dental, Vision & Life Insurance

401(k) Match Up to 4% Immediately Vested

Paid PTO/Vacation

Competitive Compensation

Available Shifts Full-Time:

Overnights

Requirements:

2-5 years’ experience in a dispatching role

Professional phone experience with good listening skills

Reservation systems experience

Excellent verbal and written skills

Time management skills both professionally and personally

Positive attitude

Attention to detail

Multitasking and problem-solving abilities

Team player

Be able to pass drug, alcohol, and background check

Must provide references

Location:

Our base location is conveniently located off Merriam Lane between I-35 and I-635.

Apply