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Dispatch Team Leader Jobs (NOW HIRING)

ACERTUS

OTR Dispatch Manager

Saint Louis, MO · On-site

$60K - $75K/yr

Monitor team productivity and provide coaching, feedback, and development to improve performance ... leadership or supervisory capacity. * Strong understanding of transportation or logistics ...

ACERTUS

OTR Dispatch Manager

Saint Louis, MO

$60K - $75K/hr

Monitor team productivity and provide coaching, feedback, and development to improve performance ... leadership or supervisory capacity. * Strong understanding of transportation or logistics ...

Archer Daniels Midland

Dispatch Manager - Decatur, IL. Summary: The Central Dispatch Manager provides leadership and ... Leadership & Team Development * Operational Planning & Execution * Safety & Compliance Focus

InnovAge

Dispatch Office Supervisor

Tampa, FL

$25 - $37.50/hr

... of the dispatch team and the InnovAge transportation dispatch function. Dispatch Office ... Leads and directs the work of others • A wide degree of creativity and latitude is expected ...

InnovAge

Dispatch Office Supervisor

Tampa, FL

$25 - $37.50/hr

... of the dispatch team and the InnovAge transportation dispatch function. Dispatch Office ... Leads and directs the work of others • A wide degree of creativity and latitude is expected ...

HighGround

Dispatch Supervisor

Bridgewater, NJ · On-site

$50K - $60K/yr

... leadership, passion, acceptance, and dedication. We are committed to creating a positive ... Serve as a resource for dispatch team members and assist with escalated situations when needed.

Chicken Ranch

Dispatch Shift Supervisor

Jamestown, CA · On-site

$65K/yr

... to Leads and Team Members. • Set and oversee objectives and development for Leads and Team ... Dispatch role. • Be able to type a minimum of 30 words per minute. • Familiarity with the ...

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Dispatch Team Leader information

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$30K

$62.9K

$103.5K

How much do dispatch team leader jobs pay per year?

As of Jun 28, 2026, the average yearly pay for dispatch team leader in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

Is dispatch a difficult job?

Dispatch team leaders coordinate and manage communication between drivers and clients, requiring strong organizational and communication skills. The job can be demanding due to the need for quick decision-making, multitasking, and handling stressful situations, especially during peak hours or emergencies.

What are Dispatch Team Leaders?

Dispatch Team Leaders are professionals responsible for overseeing and coordinating the activities of a dispatch team, ensuring that goods, vehicles, or personnel are assigned and routed efficiently. They manage schedules, communicate with drivers or field staff, resolve operational issues, and monitor performance to ensure timely and accurate dispatching. Their leadership is crucial for maintaining smooth logistics operations and meeting service standards.

How does a Dispatch Team Leader typically collaborate with other departments to ensure smooth operations?

A Dispatch Team Leader regularly coordinates with departments such as logistics, customer service, and warehouse management to align delivery schedules, address urgent issues, and resolve discrepancies. This collaboration helps streamline communication, minimize delays, and ensure customer satisfaction. Effective Dispatch Team Leaders facilitate cross-functional meetings, share updates, and proactively address potential challenges to keep operations running smoothly.

What is a team leader's salary?

The salary of a Dispatch Team Leader typically ranges from $45,000 to $70,000 annually, depending on experience, location, and industry. Many roles also include benefits such as health insurance and paid time off, and may require leadership skills and familiarity with dispatch software.

What are the key skills and qualifications needed to thrive as a Dispatch Team Leader, and why are they important?

To thrive as a Dispatch Team Leader, you need strong organizational skills, experience in logistics or transportation, and typically a relevant qualification or supervisory experience. Familiarity with dispatch software, GPS tracking systems, and sometimes certifications in transportation management are common requirements. Exceptional leadership, problem-solving, and communication abilities help you effectively manage teams and coordinate operations. These skills ensure efficient workflow, on-time deliveries, and high team performance in a fast-paced environment.

What is the highest paying dispatch job?

The highest paying dispatch jobs are often in specialized fields such as emergency services dispatchers, airline dispatchers, or logistics managers, with salaries varying based on experience, certifications, and industry. Emergency services dispatchers, for example, can earn higher wages in urban areas and with advanced training or certifications. Management roles in logistics and transportation also tend to offer higher compensation due to increased responsibilities.

What is the difference between Dispatch Team Leader vs Dispatch Coordinator?

AspectDispatch Team LeaderDispatch Coordinator
CredentialsHigh school diploma; experience in dispatching; leadership skillsHigh school diploma; experience in dispatching or customer service
Work EnvironmentSupervises dispatch team; oversees daily operationsCoordinates dispatch activities; communicates with drivers and clients
Industry UsageCommonly used in logistics, transportation, emergency servicesUsed across similar industries for scheduling and communication

The Dispatch Team Leader typically supervises the dispatch team and manages daily operations, requiring leadership skills. The Dispatch Coordinator focuses on coordinating dispatch activities and maintaining communication between drivers and clients. Both roles are essential in logistics and transportation industries, but the Team Leader has a supervisory role, while the Coordinator handles scheduling and communication tasks.

What is the role of a lead Dispatcher?

A lead Dispatcher oversees the coordination and scheduling of vehicle or personnel dispatches, ensuring timely and efficient service delivery. They often supervise dispatchers, use dispatch software, and communicate with drivers or field staff to optimize operations and resolve issues promptly.
More about Dispatch Team Leader jobs
What job categories do people searching Dispatch Team Leader jobs look for? The top searched job categories for Dispatch Team Leader jobs are:
Dispatch Team Leader jobs near you
Infographic showing various Dispatch Team Leader job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $62,888 per year, or $30.2 per hour.
OTR Dispatch Manager

OTR Dispatch Manager

ACERTUS

Saint Louis, MO • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

ACERTUS rating

6.4

Company rating: 6.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

The OTR Dispatch Manager is responsible for overseeing daily dispatch operations to ensure the efficient and timely movement of vehicles across the transportation network. This role manages dispatch staff, monitors performance metrics, resolves escalated issues, and implements operational improvements to support service levels and operational efficiency. The ideal candidate is highly organized, thrives in a fast-paced logistics environment, and has strong leadership, communication, and problem-solving skills.
Schedule: Monday - Friday, 7:30am - 5:00pm
Pay: $60,000- 75,000 Based on experience
What will you be doing?
  • Lead and manage the daily operations of the dispatch team to ensure efficient routing and scheduling of drivers.
  • Monitor team productivity and provide coaching, feedback, and development to improve performance.
  • Organize workflow and ensure dispatch staff understand responsibilities and assigned tasks.
  • Manage dispatch operations across assigned portfolios, regions, or lanes in accordance with company policies.
  • Analyze operational metrics and reporting to identify opportunities for improvement and cost reduction.
  • Ensure quality, customer satisfaction, and financial commitments are consistently met.
  • Resolve escalated issues involving drivers, customers, and dispatch team members.
  • Support inbound dispatch calls during high-volume periods.
  • Assist team members with order entry, chats, and ticket management when operational demand increases.
  • Collaborate with Accounting and Operations teams to support accurate month-end audits and reporting.
  • Work cross-functionally with IT to resolve system issues and implement enhancements.
  • Ensure service level agreements (SLAs) are consistently met for assigned accounts.
  • Manage scheduling, PTO approvals, timesheets, and coverage planning for dispatch staff.
  • Partner with the People & Culture team on hiring, onboarding, coaching, and employee development initiatives.

What are we looking for?
  • High school diploma or equivalent required.
  • Associate's degree in business, logistics, or a related field preferred.
  • 3+ years of dispatch, transportation, or logistics experience, preferably in a leadership or supervisory capacity.
  • Strong understanding of transportation or logistics operations.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Experience using dispatch systems, order entry software, and Microsoft Office.
  • Ability to analyze operational metrics and implement process improvements.
  • Customer service and problem-resolution skills.

Benefits
At ACERTUS we believe that our employees are our greatest asset. Our benefits include:
  • Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
  • Company Paid Time Off
  • 8 Company Paid Holidays
  • 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
  • Casual Work environment

About ACERTUS
ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers' experience by providing end-to-end solutions throughout the lifecycle of a vehicle. ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.
ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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