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Dispatch Operations Manager Jobs in Wheeling, IL

Tower Mobility

WAV Operations Manager

Chicago, IL · On-site

$75K - $85K/yr

Operations Manager The Operations Manager is responsible for overseeing the day-to-day operations ... Oversee dispatching supervisors and drivers, fostering a culture of continuous learning, providing ...

A-Perfect Climate

HVAC Operations Manager

Addison, IL · On-site

$90K - $130K/yr

The Operations Manager will oversee scheduling, dispatching, purchasing, inventory management, installer development, customer communication, quality control, and department profitability. Key ...

MARS Solutions Group

Operations Specialist

Chicago, IL · On-site

Familiarity with work order management, dispatch systems, scheduling software, or permit processing. Experience with customer service in an operational or field support environment. Knowledge of ...

The Staff Pad

Dispatch Manager

Chicago, IL · On-site

... Dispatch Manager for it's Chicago, IL location. In this role you will be responsible to schedule ... with operational needs when required Coordinate inbound and outbound vehicle movements with ...

The Staff Pad

Dispatch Manager

Chicago, IL · On-site

$70K - $71K/yr

... Dispatch Manager for it's Chicago, IL location. In this role you will be responsible to schedule ... Support transport crews with operational needs when required * Coordinate inbound and outbound ...

Waste Connections

Driver Supervisor

Elk Grove Village, IL · On-site

$47K - $56K/yr

In this role, you'll supervise garbage truck drivers , oversee daily route operations, manage dispatch, and drive safety performance. You'll also be mentored and trained for potential future ...

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Showing results 21-40

All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Wheeling, IL

Dispatch Operations Manager information

See Wheeling, IL salary details

$31.1K

$65.1K

$107.2K

How much do dispatch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for dispatch operations manager in Wheeling, IL is $65,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Wheeling, IL? For Dispatch Operations Manager jobs in Wheeling, IL, the most frequently searched job titles are:
What cities near Wheeling, IL are hiring for Dispatch Operations Manager jobs? Cities near Wheeling, IL with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you

WAV Operations Manager

Tower Mobility

Chicago, IL • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager
Job Description
The Operations Manager is responsible for overseeing the day-to-day operations of your designated branch. Your role is critical in ensuring operational excellence, meeting key performance indicators (KPIs), and maintaining a safe, compliant, and efficient workplace. Success in this role requires strong leadership, data-driven decision-making, and the ability to streamline processes while supporting your team.
Key Responsibilities:
  • Understand site's key performance indicators and safety procedures, ensuring the site consistently meets all target goals and stays compliant with federal, state, and local regulations
  • Complete all administrative work, including approving timesheets, maintain accurate employee personal records, and payroll
  • Oversee all fleet maintenance, inspections, and cleaning schedules to ensure operational reliability

Additional Duties:
  • Report all data tracked such as driver metrics through engaging in all meetings, and leverage operational and fleet management software effectively
  • Apply disciplinary actions fairly and consistently while providing continuous coaching and support to help team performance
  • Oversee dispatching supervisors and drivers, fostering a culture of continuous learning, providing clear expectations and feedback

General Skills & Qualifications:
  • Showcasing excellent verbal and written communication skills by continuously keeping drivers, leadership, and partners informed.
  • Excellent problem-solving abilities with a focus on continuous improvement in learning.
  • Ability to work in a fast-paced environment and showcase the ability to take initiative, value collaboration, and become highly adaptable.
  • Must be highly organized.
  • Be able to quickly learn new applications, software, and dashboards as adopted and used within the company.
  • Must have an active driver's license and be approved on the company's insurance.
  • Able to lift up to 50 pounds without assistance as needed.

Benefits:
  • Medical, dental, and vision benefits.
  • Paid time off, Sick Time, and Holiday Pay where eligible.
  • Eligibility for Perkspot program.
  • Access to AD&D Insurance.
  • $40 personal phone reimbursement eligibility depending on position will be issued monthly.

Additional Information:
  • This outline is not intended to be all-inclusive of employee duties and responsibilities as they may change at the discretion of TowerMobility.
  • The salary range for this position is between $75,000-$85,000, this includes base pay and quarterly performance-based bonuses

It is the policy of TowerMobility to provide equal employment opportunities to all applications without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity, gender expression, national origin, citizenship, age ancestry, sexual orientation, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, reproductive health care decision make, military or veteran status or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provide reasonable accommodations for qualified individuals with disabilities.

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