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Dispatch Operations Manager Jobs in Wheeling, IL

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

The ideal candidate must have strong experience in the trucking industry, specifically in flatbed operations , and be capable of managing dispatchers, monitoring fleet performance, improving revenue ...

CB FREIGHT INC

Be Seen First

Flatbed Dispatch Operations Manager

Schaumburg, IL · On-site

$50K - $120K/yr

The ideal candidate must have strong experience in the trucking industry, specifically in flatbed operations , and be capable of managing dispatchers, monitoring fleet performance, improving revenue ...

Life Ambulance Network

Dispatch Supervisor

Skokie, IL · On-site

) Position Summary Lifeline Ambulance is seeking a Dispatch Supervisor Assistant to support the Regional Manager across Michigan and Illinois dispatch operations. This position helps oversee and ...

All-Fleet-Inc

Breakdown Dispatch Manager

Zion, IL · On-site

$60 - $80/hr

As we continue expanding our operations, we are looking for an experienced Breakdown Dispatch Manager to lead and develop our Chicago-area dispatch operation. This is not an entry-level dispatch ...

Kaizen Lab Inc.

Breakdown Dispatch Manager

Zion, IL · On-site

$80 - $100/hr

As we continue expanding our operations, we are looking for an experienced Breakdown Dispatch Manager to lead and develop our Chicago-area dispatch operation. This is not an entry-level dispatch ...

ALL FLEET INC

Breakdown Dispatch Manager

Zion, IL

As we continue expanding our operations, we are looking for an experienced Breakdown Dispatch Manager to lead and develop our Chicago-area dispatch operation. This is not an entry-level dispatch ...

ALL FLEET INC

Breakdown Dispatch Manager

Zion, IL · On-site

As we continue expanding our operations, we are looking for an experienced Breakdown Dispatch Manager to lead and develop our Chicago-area dispatch operation. This is not an entry-level dispatch ...

olt

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and compliance while working closely with customers, carriers, operations, maintenance, and human resources to ...

Odyssey

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and compliance while working closely with customers, carriers, operations, maintenance, and human resources to ...

olt

Dispatch Supervisor

Berkeley, IL · On-site

The Dispatch Supervisor also supports driver hiring, training, performance management, and compliance while working closely with customers, carriers, operations, maintenance, and human resources to ...

MV Transportation

Operations Manager

Chicago, IL

$88K - $104K/yr

The Operations Manager is primarily responsible for but not limited to: * Effectively manage on ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

MV Transportation

Operations Manager

Chicago, IL · On-site

$88K - $104K/yr

Responsibilities MV Transportation is seeking an Operations Manager will provide support ... Experience overseeing schedulers, dispatchers, and drivers; * Excellent organization and planning ...

Life Fitness

Service Operations Manager

Rosemont, IL · Hybrid

Oversee dispatch, scheduling, service coordination, and customer support activities. * Develop and implement operational processes thatimprove efficiency and service deliveryand manage costs.

Life Fitness

Service Operations Manager

Rosemont, IL · On-site

Oversee dispatch, scheduling, service coordination, and customer support activities. * Develop and implement operational processes that improve efficiency and service delivery and manage costs.

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Wheeling, IL

Dispatch Operations Manager information

See Wheeling, IL salary details

$31.1K

$65.1K

$107.2K

How much do dispatch operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for dispatch operations manager in Wheeling, IL is $65,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Wheeling, IL?

For Dispatch Operations Manager jobs in Wheeling, IL, the most frequently searched job titles are:

What cities near Wheeling, IL are hiring for Dispatch Operations Manager jobs?

Cities near Wheeling, IL with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you

Flatbed Dispatch Operations Manager

CB FREIGHT INC

Schaumburg, IL • On-site

$50K - $120K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary

CB Freight Inc. is seeking an experienced and results-driven Flatbed Dispatch Manager to lead and manage our Flatbed Dispatch Department.

The ideal candidate must have strong experience in the trucking industry, specifically in flatbed operations, and be capable of managing dispatchers, monitoring fleet performance, improving revenue, and maintaining high operational standards.

Key Responsibilities

  • Lead, manage, and supervise the Flatbed Dispatch Team.
  • Monitor daily truck performance, revenue, RPM, loaded and empty miles, and overall fleet utilization.
  • Ensure dispatchers are consistently securing profitable freight and minimizing deadhead.
  • Review load planning and dispatch decisions to maximize weekly gross revenue per truck.
  • Monitor the freight market and adjust dispatch strategies based on rates, regions, seasonality, and truck availability.
  • Maintain strong relationships with brokers, customers, drivers, and internal departments.
  • Negotiate rates and assist dispatchers with difficult or high-value loads.
  • Monitor dispatcher performance and establish clear productivity expectations.
  • Conduct daily performance reviews and address underperforming trucks or dispatchers.
  • Coordinate closely with Driver Management, Safety, Recruiting, Accounting, and Fleet/Maintenance Departments.
  • Ensure drivers receive accurate load information, pickup/delivery instructions, and proper communication.
  • Resolve operational issues including delays, cancellations, breakdowns, detention, layovers, and customer service concerns.
  • Ensure proper load documentation, rate confirmations, BOLs, PODs, and communication procedures are followed.
  • Help develop and implement dispatch procedures, performance standards, and operational strategies.
  • Provide management with regular reports regarding fleet performance, market conditions, operational challenges, and department results.

Qualifications

  • 3+ years of trucking dispatch experience required.
  • Previous Flatbed dispatch experience is required.
  • Previous experience managing or supervising a dispatch team strongly preferred.
  • Strong understanding of the U.S. freight market and flatbed operations.
  • Experience with DAT Load Board and other transportation/load-board systems.
  • Strong knowledge of rate negotiation, RPM, deadhead management, and truck profitability.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced environment and make quick operational decisions.
  • Strong organizational skills and attention to detail.
  • Ability to hold the team accountable and consistently drive performance.

What We Are Looking For

We are looking for a manager who can lead by performance, not simply supervise.

The right candidate understands how to build a strong dispatch team, maximize truck revenue, control unnecessary empty miles, maintain driver satisfaction, and hold dispatchers accountable for results.

Flatbed transportation experience is essential for this position.

Company Description

CB Freight Inc. is an established and growing transportation company headquartered in Schaumburg, IL. We specialize in Flatbed transportation nationwide, with a strong focus on safety, performance, operational excellence, and professional growth.