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Dispatch Operations Manager Jobs in Chicago, IL (NOW HIRING)

MARS Solutions Group

Operations Specialist

Chicago, IL · On-site

Familiarity with work order management, dispatch systems, scheduling software, or permit processing. Experience with customer service in an operational or field support environment. Knowledge of ...

Sunrise Transportation

Dispatcher

Bellwood, IL · On-site

$25 - $30/hr

Operations Location: Bellwood, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

Sunrise Transportation

Dispatcher

Chicago, IL · On-site

$25 - $30/hr

Operations Location: Chicago, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

Sunrise Transportation

Dispatcher

Chicago, IL · On-site

$25 - $30/hr

Operations Location: Chicago, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

Sunrise Transportation

Dispatcher

Bellwood, IL · On-site

$25 - $30/hr

Operations Location: Bellwood, Illinois Reports To: Branch Manager / Assistant Branch Manager FLSA ... This position coordinates daily dispatch operations while serving as a key communication link ...

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All JobsDispatch Operations JobsDispatch Operations Manager JobsDispatch Operations Manager Jobs in Chicago, IL

Dispatch Operations Manager information

See Chicago, IL salary details

$30.9K

$64.8K

$106.7K

How much do dispatch operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for dispatch operations manager in Chicago, IL is $64,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Chicago, IL?

For Dispatch Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Chicago, IL look for?

The top searched job categories for Dispatch Operations Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Dispatch Operations Manager jobs?

Cities near Chicago, IL with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Chicago, IL as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,835 per year, or $31.2 per hour.

Water Remediation Operations Manager

Northbrook, IL • On-site

J. Blanton Plumbing
11 - 50 employees
Learn more about J. Blanton Plumbingexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Lead Our Residential Water Remediation Division!!

J. Blanton Plumbing is seeking an experienced Water Remediation Operations Manager to lead and grow our residential water remediation team. This is a leadership opportunity for someone with a strong background in water restoration who is passionate about developing people, driving operational excellence, and delivering an exceptional customer experience.

As the Operations Manager, you will oversee daily field operations, manage restoration crews, ensure projects are completed safely and efficiently, and help build a high-performing department as our company continues to grow.

What You'll Do

• Lead, manage, and develop the residential water remediation team

• Oversee daily scheduling, staffing, and job execution

• Ensure restoration projects are completed safely, efficiently, and to company standards

• Coach and mentor field technicians and crew leaders

• Monitor quality control, productivity, and customer satisfaction

• Coordinate with dispatch, sales, and other departments to ensure smooth operations

• Maintain compliance with all industry standards, safety regulations, and company policies

• Drive department performance through training, accountability, and continuous improvement

• Assist with hiring, onboarding, and performance management of field personnel

Requirements

• 5+ years of residential water restoration experience

• Previous experience managing water restoration crews and field operations

• Strong leadership, coaching, and team development skills

• Experience scheduling crews and managing multiple restoration projects simultaneously

• Excellent communication and organizational skills

• Strong understanding of water mitigation equipment, drying processes, and industry best practices

• Valid driver's license with a clean driving record

Preferred Qualifications

• IICRC Water Restoration Technician (WRT)

• IICRC Applied Structural Drying (ASD)

• IICRC Applied Microbial Remediation Technician (AMRT)

Benefits

• Competitive salary
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Ongoing leadership and professional development
• Career advancement opportunities

Why J. Blanton Plumbing?

We're not a small operation trying to figure things out.

J. Blanton Plumbing is one of the fastest-growing residential home service companies in the country, and we're expanding our Water Remediation Division to meet increasing customer demand. We're investing in exceptional leaders who can build high-performing teams, deliver outstanding customer experiences, and help drive the next phase of our growth.

If you're an experienced water restoration leader looking for the opportunity to make a lasting impact, lead a growing department, and advance your career with a company committed to excellence, we'd love to hear from you.

Apply today and help lead the future of Water Remediation at J. Blanton Plumbing.