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Dispatch Operations Manager Jobs in Georgia (NOW HIRING)

TWO MEN AND A TRUCK®

Operations Manager

Tucker, GA

... and manage the daily operational aspects of the business. In this role, you will work with ... dispatch of move crew * Coordinate and direct fleet maintenance and equipment inventory * Lead ...

BioTouch

Field Operations Supervisor

Atlanta, GA

$60K - $70K/yr

The Field Operations Supervisor position will manage, train and oversee dispatch teams, confirm shift coverage and manage customer service. Locations with Open Positions: Atlanta, GA - 1 Position ...

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Dispatch Operations Manager information

See Georgia salary details

$25.3K

$53.1K

$87.4K

How much do dispatch operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for dispatch operations manager in Georgia is $53,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $60,400.00 per year, depending on experience, location, and employer.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

How does a Dispatch Operations Manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are Dispatch Operations Managers?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

What are the key skills and qualifications needed to thrive as a Dispatch Operations Manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.
What are popular job titles related to Dispatch Operations Manager jobs in Georgia? For Dispatch Operations Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Dispatch Operations Manager jobs in Georgia look for? The top searched job categories for Dispatch Operations Manager jobs in Georgia are:
What cities in Georgia are hiring for Dispatch Operations Manager jobs? Cities in Georgia with the most Dispatch Operations Manager job openings:
Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Georgia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,102 per year, or $25.5 per hour.

Dispatcher - Paratransit Services

Vectour Group

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Dispatcher
As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele.
Company Background
Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.
We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community.
Primary Duties and Responsibilities
  • Transportation Service Assignment:
  • Assign transportation services efficiently and maintain accurate check-out logs.
  • Operator Assignment and Coordination:
  • Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations.
  • Attendance and Vehicle Assignment Management:
  • Maintain attendance logs for operators and relevant staff.
  • Assign vehicles, considering preventive maintenance schedules and capacity needs.
  • Communication with Operators:
  • Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed.
  • Monitoring and Adjustments:
  • Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance.
  • Real-Time Operations and Documentation:
  • Maintain scheduling and performance data during real-time operations.
  • Document daily events related to service accurately and appropriately.
  • Effective Communication:
  • Communicate effectively with operations staff regarding scheduling or passenger issues.
  • Professionalism:
  • Maintain a professional demeanor and appearance at all times.
  • Multi-Tasking in Fast-Paced Environment:
  • Handle multiple tasks accurately and effectively in a fast-paced environment.
  • Employee Direction:
  • Effectively direct employees in the performance of their duties.
  • Other Duties:
  • Perform other duties as assigned to ensure the efficient operation of the department.

Qualifications & Skills
Education, Licensing, and Certifications:
  • High school diploma or equivalent (G.E.D.).

Experience:
  • Minimum age of 21 years.
  • At least one (1) year of dispatch operations experience within the transportation industry.

Skills and Knowledge:
  • Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
  • Customer service-oriented mentality with keen attention to detail.
  • Demonstrated poise, tact, diplomacy, good judgment, and discretion.
  • Proficiency in both verbal and written communication.
  • Detail-oriented, well-organized, with effective time management skills.
  • Proven customer service and interpersonal skills.
  • General knowledge of Windows-based computer operating systems and Microsoft Office.
  • Ability to work collaboratively as a member of a team.
  • Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups.
  • Adaptability and flexibility in a fast-paced environment.
  • Competence in using a multi-line phone system and managing multiple tasks concurrently.

Other Requirements:
  • Limited travel requirement outside of the immediate area (<5%).
  • These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment.

Testing and Background Check:
  • Must be willing to submit to drug testing and undergo a background check.

Job Requirements
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Benefits
Vectour is proud to offer:
  • Competitive Pay
  • Advancement Opportunities
  • Medical, Dental, Vision, Disability and Life Insurance
  • 401K With Employer Match
  • 7 Paid Holidays
  • Paid Sick Leave
  • Paid Vacation
  • Great Coworkers!

Salary
  • $18.30 per hour
  • Paid biweekly.

Proposed Hours + Travel
  • On-site; Full-Time
  • MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318

Disclaimer
The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.
Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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