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Dispatch Operations Manager Jobs in Augusta, GA (NOW HIRING)

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Driver Operations Specialist

Augusta, GA · On-site

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Validate driver dispatch plans to ensure compliance with regulations and company policies ... Manage the end-to-end tank wash process for all terminal-assigned equipment, including timely tank ...

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Dispatch Operations Manager information

See Augusta, GA salary details

$28.2K

$59.1K

$97.3K

How much do dispatch operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for dispatch operations manager in Augusta, GA is $59,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,100.00 and $67,200.00 per year, depending on experience, location, and employer.

What is a dispatch operations manager?

Dispatch Operations Managers oversee the daily operations of dispatch teams responsible for coordinating the movement of goods, vehicles, or personnel. They ensure that schedules are met, resources are efficiently allocated, and any issues are resolved quickly to maintain smooth operations. Their role often involves supervising staff, implementing procedures, monitoring performance, and communicating with clients or other departments. Strong organizational and leadership skills are essential for this position. Dispatch Operations Managers play a crucial role in logistics, transportation, emergency response, and other industries that rely on timely coordination.

How does a dispatch operations manager typically collaborate with other departments to ensure smooth logistics operations?

A Dispatch Operations Manager works closely with departments such as warehouse, transportation, customer service, and supply chain planning to coordinate schedules, resolve issues, and optimize delivery routes. Regular meetings and real-time communication help ensure that all teams are aligned on priorities, shipment statuses, and any emerging challenges. Strong collaboration is essential to quickly address delays or bottlenecks and to maintain high customer satisfaction. Building effective cross-department relationships is a key part of the role and contributes significantly to operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch operations manager, and why are they important?

A Dispatch Operations Manager requires expertise in logistics coordination, staff management, and operational analysis, often supported by a degree in business, logistics, or a related field. Familiarity with dispatch management software, GPS tracking systems, and relevant safety certifications is typically expected. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing teams and responding to dynamic situations. These skills and qualities ensure efficient operations, timely deliveries, and high levels of customer satisfaction in a fast-paced environment.

What is the difference between Dispatch Operations Manager vs Dispatch Coordinator?

AspectDispatch Operations ManagerDispatch Coordinator
ResponsibilitiesOversees dispatching activities, manages teams, optimizes routes, and ensures timely deliveriesSchedules and assigns deliveries, communicates with drivers, and handles daily dispatch tasks
Required CredentialsHigh school diploma or equivalent; experience in logistics or transportation; leadership skillsHigh school diploma or equivalent; experience in dispatch or customer service
Work EnvironmentOffice-based with some field oversight; leadership role in logisticsOffice-based; direct communication with drivers and clients
Industry UsageCommon in transportation, logistics, and delivery companiesUsed across similar industries for daily dispatch tasks

The Dispatch Operations Manager typically has broader responsibilities, including team management and strategic planning, while the Dispatch Coordinator focuses on daily scheduling and communication. Both roles are essential in logistics, but the manager position involves higher-level oversight and decision-making.

What are popular job titles related to Dispatch Operations Manager jobs in Augusta, GA?

For Dispatch Operations Manager jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Dispatch Operations Manager jobs in Augusta, GA look for?

The top searched job categories for Dispatch Operations Manager jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Dispatch Operations Manager jobs?

Cities near Augusta, GA with the most Dispatch Operations Manager job openings:

Dispatch Operations Manager jobs near you
Infographic showing various Dispatch Operations Manager job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $59,115 per year, or $28.4 per hour.

Dispatch Supervisor Delivery

Builders FirstSource

Augusta, GA • On-site

Full-time

Posted 12 days ago

Builders FirstSource rating

7.3

Company rating: 7.3 out of 10

Based on 311 frontline employees who took The Breakroom Quiz

294th of 540 rated manufacturers

Job description

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
PURPOSE
Supervises and coordinates all activities of workers engaged in the distribution of products. Organizes and oversees the gathering of products, checking of products, quality assurance and commitment to deadlines. Assigns motor vehicles and drivers for conveyance of customer orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Prepares work schedules to ensure that sufficient shift personnel are available for workload demands. Assigns duties and examines work for conformance to policies and procedures.
  • Reviews dispatch operations to identify technical and operational training needs and recommend operational improvements. Reviews and recommends modifications to computer-aided dispatch systems.
  • Tests, inspects, and operates radio, telephone, computer, and other equipment as needed.
  • Prepares, reviews, and maintains reports, statistics, and records.
  • Performs the work of subordinate dispatch personnel as needed.
  • Meets with committees and other interested groups to develop, review, and update policies and procedures for dispatch operations.
  • Maintains list of available vehicles. Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user. Issues keys, record sheets, and credentials to drivers.
  • Records time of departure, destination, cargo, and expected time of return for all deliveries.
  • Investigates overdue vehicles.
  • Directs activities of drivers by two-way radio.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise.
  • Maintains record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or delivery routes.
  • Assigns helpers to drivers.
  • Reviews work orders from departments or complaints from customers, and records type and scope of service to be performed.
  • Determines and schedules orders according to urgency.
  • Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance.
  • Receives check in calls from delivery workers by radio, telephone, or in person.
  • Informs workers of type and location of work to be performed and dispatches workers to job.
  • Keeps records of repairs, installation and hours required on each job.
  • Assigns orders to lift operators to be pulled from inventory.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
COMPETENCIES
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

WORK ENVIRONMENT / PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 50 pounds frequently and on occasion up to 80 pounds.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore - all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple - provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.

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About Builders FirstSource

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Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1998

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