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Dispatch Manager Jobs in Hamilton, ON (NOW HIRING)

MARK VII EQUIPMENT INC

Dispatcher

Burlington, ON · On-site

$29 - $35/hr

... Manage service schedules for technicians. • Perform follow-ups and coordinate warranty work. • Effectively organize activities to accomplish daily tasks. • Routinely review the dispatch board ...

Day and Ross

Dispatcher

Brampton, ON

Monitor driver performance and report finding to manager. * Identify areas for improvement and ... Transportation background in dispatch, dock supervision (2-3 years) * Computer literate in Excel ...

Seaboard Transport Group

Dispatcher

Hamilton, ON

CA$50K - CA$60K/yr

... managing dispatches, and ensuring every load is delivered safely and on time. If you're a strong ... Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and ...

Crane Worldwide Logistics

Dispatcher

Mississauga, ON · On-site

Dispatch drivers and respond to Drivers calls. * Ensure compliance with Transport Canada/Canadian Transportation Agency (CTA) regulations. * Notify drivers of assignments and direct their activities ...

Bronte Construction

Fleet Manager

Oakville, ON

Daily dispatching of trucks, trailers, and equipment to projects based on schedule, priority, and ... Managing equipment and tool rentals (rent vs. buy decisions) A Day in the Life Your day starts ...

Bronte Construction

Fleet Manager

Oakville, ON · On-site

Daily dispatching of trucks, trailers, and equipment to projects based on schedule, priority, and ... Managing equipment and tool rentals (rent vs. buy decisions) A Day in the Life Your day starts ...

Elliott Coach Lines

Licensed Mechanic

Guelph, ON · On-site

CA$40.97/hr

The incumbent will maintain a strong sense of customer service while interacting with various stakeholders, School Bus Drivers, Dispatchers, Managers, Peer Mechanics, Apprentices and Governmental ...

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Dispatch Manager information

See Hamilton, ON salary details

$24.3K

$51K

$83.1K

How much do dispatch manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for dispatch manager in Hamilton, ON is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,374.00 and $59,790.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Hamilton, ON?

The most popular types of Dispatch jobs in Hamilton, ON are:

What are popular job titles related to Dispatch Manager jobs in Hamilton, ON?

For Dispatch Manager jobs in Hamilton, ON, the most frequently searched job titles are:

What cities near Hamilton, ON are hiring for Dispatch Manager jobs?

Cities near Hamilton, ON with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Hamilton, ON as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Dispatcher

MARK VII EQUIPMENT INC

Burlington, ON • On-site

$29 - $35/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Summary

The Dispatcher is responsible for dispatching service technicians to prevent or rectify service disruptions at customer car wash facilities and provides support for service technicians. 

 Roles & Responsibilities
•    Responsible for interaction with customers to provide support on products and services.
•    Respond to disruptions of service.
•    Generate quotes for repairs.
•    Ensure the appropriate actions are taken to resolve customer problems and concerns.
•    Route technicians to service calls.
•    Manage service schedules for technicians.
•    Perform follow-ups and coordinate warranty work.
•    Effectively organize activities to accomplish daily tasks.
•    Routinely review the dispatch board and open ticket reports for pending service calls, calls ready for dispatch, and open calls.
•    Ability to work a rotating weekend schedule.
•    Other duties as assigned.
 

Job Requirements
Education and/or Experience  
•    High School Graduate 
•    Customer service experience
Functional/Technical Knowledge, Skills & Abilities:
•    Excellent written and verbal communication skills.  
•    Ability to read and comprehend documents and simple instructions. 
•    Must be able to actively listen and comprehend verbal conversations for extended periods of time.
•    Ability to speak French Canadian.
•    Proficient in MS Office products (Excel, Word, Outlook, PowerPoint).
•    SAP preferred but not required.
•    Ability to interpret an extensive variety of instructions and take appropriate measures to problem solve.
•    Uncompromising integrity and professionalism, with accountability and reliability under pressure to meet deadlines.
•    High energy, strong work ethic, and a customer-focused, “can-do” approach in a fast-paced environment.
•    Supportive, with emotional intelligence; extreme attention to detail and accuracy.
•    Ability to work independently with minimal supervision while remaining flexible in a team environment; flexible to work days, nights, or weekends if necessary.

Physical Requirements:
•    Ability to lift and/or move up to 20 lbs.
•    Ability to stand, walk, bend, kneel, stoop, crouch and use hands to grip regularly.
•    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
•    Ability to sit for extended periods of time.
•    Maintain a professional appearance and grooming standards as outlined.
Safety:
•    Must adhere to all safety rules, policies, and regulations related to OSHA or CCOHS and Mark VII Equipment standards.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

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