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Dispatch Coordinator Jobs in Riverside, CA (NOW HIRING)

Quinn CO

Service Coordinator

Riverside, CA · On-site

$21 - $24/hr

This position is responsible for coordinating technician dispatch, managing work in process (WIP), maintaining clear customer communication, and supporting overall service operations. Starting wage ...

Quinn Company

Service Coordinator

Riverside, CA

$21 - $24/hr

This position is responsible for coordinating technician dispatch, managing work in process (WIP), maintaining clear customer communication, and supporting overall service operations. Starting wage ...

Quinn Company

Service Coordinator

Riverside, CA

$21 - $24/hr

This position is responsible for coordinating technician dispatch, managing work in process (WIP), maintaining clear customer communication, and supporting overall service operations. Starting wage ...

Quinn Company

Service Coordinator

Riverside, CA · On-site

$21 - $24/hr

This position is responsible for coordinating technician dispatch, managing work in process (WIP), maintaining clear customer communication, and supporting overall service operations. Starting wage ...

YQN

Bilingual Dispatcher (Mandarin/English)

Fontana, CA · On-site

$22 - $27/hr

... coordinating and tracking LTL and FTL shipments, ensuring timely delivery, and maintaining clear communication with carriers, drivers, and internal teams. Key Responsibilities: * Dispatch and ...

Kids Empire

Maintenance Coordinator

La Verne, CA · On-site

$70K - $85K/yr

Dispatch vendors and technicians for repairs and emergency service calls. * Monitor and update work orders through completion. * Communicate regularly with park management, vendors, landlords, and ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16/hr

Dispatch all incoming Repair Orders to the appropriate Technicians. * Write various internal Repair ... Coordinating work with team members and management. * Other tasks and responsibilities as assigned ...

Toyota of Redlands

Service Dispatcher

Redlands, CA · On-site

$16 - $22/hr

Dispatch all incoming Repair Orders to the appropriate Technicians. * Write various internal Repair ... Coordinating work with team members and management. * Other tasks and responsibilities as assigned ...

Toyota of Redlands

Service Dispatcher

Redlands, CA

$16/hr

Dispatch all incoming Repair Orders to the appropriate Technicians. * Write various internal Repair ... Coordinating work with team members and management. * Other tasks and responsibilities as assigned ...

Boudreau Pipeline

Service Operation Coordinator

Corona, CA · On-site

$26 - $36/hr

This role serves as the primary point of contact between Field Operations, Mechanics, Dispatch, and ... coordination with inventory teams. · Support DOT inspection documentation and fleet compliance ...

tcw

Dispatcher

City Of Industry, CA

Dispatch drivers and helpers daily to ensure efficient route execution. * Maintain accurate payroll ... Maintain and update pickup schedules in coordination with Purchasing as needed. * Communicate route ...

City of Fontana

On-Call Dispatcher

Fontana, CA · On-site

$29.20 - $35.51/hr

A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the ... The position also requires grasping, repetitive hand movement and finger coordination in preparing ...

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

... coordination and distribution of work to Technicians, ensuring efficient service delivery, and supporting dispatch team operations. This role acts as a key point of contact between dispatchers ...

CoolSys

Dispatcher 2

Anaheim, CA · On-site

$25/hr

... coordination and distribution of work to Technicians, ensuring efficient service delivery, and supporting dispatch team operations. This role acts as a key point of contact between dispatchers ...

CoolSys

Dispatcher 2

Anaheim, CA

$25 - $38/hr

... coordination and distribution of work to Technicians, ensuring efficient service delivery, and supporting dispatch team operations. This role acts as a key point of contact between dispatchers ...

The Chefs' Warehouse

Dispatcher

City Of Industry, CA

$25 - $26/hr

... for coordinating daily driver operations, supporting sales inquiries and service needs, and ... Dispatch drivers and helpers daily to ensure efficient route execution. * Maintain accurate payroll ...

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All JobsDispatch JobsDispatch Coordinator JobsDispatch Coordinator Jobs in Riverside, CA

Dispatch Coordinator information

See Riverside, CA salary details

$13

$25

$39

How much do dispatch coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dispatch coordinator in Riverside, CA is $25.15, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $34.62 per hour, depending on experience, location, and employer.

What does a dispatch coordinator do?

A Dispatch Coordinator is responsible for organizing and managing the scheduling and dispatching of personnel, vehicles, or shipments for a company. They communicate with drivers, service technicians, or delivery teams to ensure timely and efficient operations. Their duties often include monitoring schedules, handling customer inquiries, updating tracking systems, and resolving any logistical issues that arise during transit. Dispatch Coordinators play a crucial role in maintaining smooth day-to-day operations, particularly in transportation, logistics, and field service industries.

What is the difference between Dispatch Coordinator vs Logistics Coordinator?

AspectDispatch CoordinatorLogistics Coordinator
Required CredentialsHigh school diploma; some roles may require logistics or transportation certificationsHigh school diploma; often preferred certifications in logistics or supply chain management
Work EnvironmentTransportation companies, delivery services, fleet managementSupply chain firms, warehouses, distribution centers
Employer & Industry UsageTransportation and delivery industriesLogistics, supply chain, and distribution sectors
Common Search & Comparison IntentUnderstanding roles in transportation and deliveryUnderstanding broader supply chain coordination

The main difference is that a Dispatch Coordinator primarily manages the scheduling and routing of transportation vehicles and drivers, focusing on delivery operations. In contrast, a Logistics Coordinator oversees broader supply chain activities, including inventory management, procurement, and overall logistics planning. Both roles require strong organizational skills and may share similar certifications, but their focus areas and work environments differ within the transportation and supply chain industries.

How does a dispatch coordinator typically interact with drivers and other departments to ensure smooth operations?

A Dispatch Coordinator serves as a central communication hub, regularly coordinating with drivers, customer service teams, and warehouse staff to ensure timely and accurate deliveries. They provide drivers with detailed route information, handle schedule adjustments, and quickly address any issues that arise during transit. Effective communication and problem-solving skills are vital, as the role often involves managing unexpected delays or changes while keeping all departments informed and aligned. This collaborative approach helps maintain high service levels and operational efficiency.

What are the key skills and qualifications needed to thrive as a dispatch coordinator, and why are they important?

To thrive as a Dispatch Coordinator, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a high school diploma or relevant experience. Familiarity with dispatch software, GPS tracking systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set standout candidates apart. These skills are crucial for efficiently managing schedules, resolving issues quickly, and ensuring smooth transportation or delivery operations.

Is it hard to get hired as a dispatch coordinator?

Getting hired as a dispatch coordinator can vary depending on experience, industry demand, and location. Strong organizational skills, knowledge of dispatch software, and relevant certifications can improve job prospects, but competition may exist for entry-level positions.

What is a dispatch coordinator?

A dispatch coordinator oversees the dispatching of vehicles, such as a delivery truck or emergency service unit. As a dispatch coordinator, your job duties include tracking where vehicles are and communicating information over your phone or radio system. If you work in emergency services, you’re responsible for answering calls and dispatching ambulances, police cars, and fire trucks to assist people. If you work in the trucking industry, you coordinate shipping orders, schedule routes, and may need to keep track of driving time to ensure safety regulations. Qualifications for this career include the ability to stay calm and focused under pressure as well as excellent multitasking skills. You should have at least a high school diploma or GED certificate, and certification may be required depending on your state.

More about Dispatch Coordinator jobs
What are the most commonly searched types of Dispatch jobs in Riverside, CA? The most popular types of Dispatch jobs in Riverside, CA are:
What are popular job titles related to Dispatch Coordinator jobs in Riverside, CA? For Dispatch Coordinator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Dispatch Coordinator jobs in Riverside, CA look for? The top searched job categories for Dispatch Coordinator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Dispatch Coordinator jobs? Cities near Riverside, CA with the most Dispatch Coordinator job openings:
Dispatch Coordinator jobs near you
Infographic showing various Dispatch Coordinator job openings in Riverside, CA as of August 2026, with employment types broken down into 73% Full Time, 20% Part Time, and 7% Temporary. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $52,321 per year, or $25.2 per hour.

Service Coordinator

Quinn CO

Riverside, CA • On-site

$21 - $24/hr

Other

Re-posted 17 days ago

Quinn Company rating

6.8

Company rating: 6.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

125th of 171 rated vehicle equipment hire

Job description

Overview
Service Coordinator
Quinn Company
Riverside, California.
Wages: $21.00 - $24.00/hr
Overview
Quinn Company, your local Caterpillar dealer, has been supporting California's equipment needs since 1919. We sell, service, and rent a full line of construction, agricultural, and material handling equipment, along with diesel and natural gas engines. As a Caterpillar dealership, Quinn Company combines the flexibility and entrepreneurial spirit of a local business with the global strength and stability of a Fortune 50 organization. Ranked among the top-performing Caterpillar dealers worldwide, Quinn operates with a competitive, performance-driven culture built on integrity and exceptional customer service.
The Service Coordinator plays a key role in supporting both customers and technicians by ensuring efficient communication, accurate work order management, and timely job updates. This position is responsible for coordinating technician dispatch, managing work in process (WIP), maintaining clear customer communication, and supporting overall service operations. Starting wage is dependent on experience and education.
Rewards
  • Opportunity to support a high-performance service operation
  • Work in a customer-focused, team-oriented environment
  • Hands-on involvement in technician coordination and service workflow
  • Ability to directly influence customer satisfaction and NPS
  • Be part of a company built on Integrity, Teamwork, Respect, Quality, and Service
Mission
The mission of the Service Coordinator is to ensure seamless communication between customers, technicians, and internal teams while maintaining accurate and efficient work order processes. This role supports service excellence through timely updates, customer support, and strong operational execution.
Responsibilities
Responsibilities
  • Coordinate dispatch of field and shop technicians.
  • Reconcile technician time between Kronos and DBS.
  • Review and update work in process (WIP) regularly.
  • Expedite work orders and coordinate workflow.
  • Communicate work order status with the Customer Service Communicator.
  • Respond promptly and professionally to customer requests.
  • Support positive customer satisfaction and NPS performance.
  • Maintain effective communication with internal departments.
  • Order Caterpillar parts and source outside vendor parts.
  • Provide time & material estimates as needed.
  • Analyze WIP to identify warranty issues, interdepartmental needs, or vendor involvement.
  • Authorize technician purchases with or without a Quinn PO.
  • Collect payment methods, including cash transactions.
  • Maintain accurate work orders and complete invoicing to meet benchmarks (LDL to Invoice, WIP turns).
  • Manage collection issues and prevent write-offs.
  • Apply general machine and weld shop product support knowledge.
  • Support service needs across all branches when required.
  • Perform other duties as assigned, including occasional work outside standard hours.
  • Demonstrate alignment with Quinn Company's values and performance-driven culture.
Qualifications
Qualifications
  • High school diploma or GED required.
  • 1-2 years of related experience; customer service experience preferred.
  • Equivalent education/experience combinations accepted.
  • Proficiency with MS Office (Excel, Word).
  • Strong communication, organization, and customer service skills.

Quinn is an Equal Opportunity Employer M/F/V/DV.
Quinn Group, Inc. provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, age, national origin, disability, or veteran status. Quinn maintains an Affirmative Action Plan supporting the advancement of minorities, women, qualified disabled individuals, and veterans.

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