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Dispatch Assistant Jobs in Jackson, MS (NOW HIRING)

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication ...

MV Transportation

Dispatch Supervisor

Jackson, MS · On-site

He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making ...

Proshield Security LLC

Dispatcher

Jackson, MS · On-site

Shift Reporting - Complete dispatch logs and submit shift summaries * Emergency Coordination - Assist with high-priority or emergency situations * Professional Conduct - Maintain calm, clear ...

Proshield Security LLC

Dispatcher

Jackson, MS

Shift Reporting - Complete dispatch logs and submit shift summaries * Emergency Coordination - Assist with highpriority or emergency situations * Professional Conduct - Maintain calm, clear ...

First Student

Dispatcher

Jackson, MS

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

First Student, Inc.

Dispatcher

Jackson, MS · On-site

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

First Student

Dispatcher

Jackson, MS · On-site

Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch ...

City of Ridgeland

Dispatcher

Ridgeland, MS

$23K - $41K/yr

Dispatch appropriate personnel and equipment to scenes of police, fire, medical incidents, accidents, natural disasters, rescue operations and other emergencies, and assign back-up units as needed.

City of Ridgeland, MS

Dispatcher

Ridgeland, MS · On-site

$23K - $41K/yr

Dispatch appropriate personnel and equipment to scenes of police, fire, medical incidents, accidents, natural disasters, rescue operations and other emergencies, and assign back-up units as needed.

McLane Company

Delivery Assistant

Jackson, MS

$13 - $16.25/hr

A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together ... The Delivery Assistant is a physical, fast-paced position providing direct support to a McLane ...

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Dispatch Assistant information

See Jackson, MS salary details

$5

$17

$29

How much do dispatch assistant jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for dispatch assistant in Jackson, MS is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a Dispatch Assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What are Dispatch Assistants?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a Dispatch Assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.
What are the most commonly searched types of Dispatch jobs in Jackson, MS? The most popular types of Dispatch jobs in Jackson, MS are:
What are popular job titles related to Dispatch Assistant jobs in Jackson, MS? For Dispatch Assistant jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Jackson, MS look for? The top searched job categories for Dispatch Assistant jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Dispatch Assistant jobs? Cities near Jackson, MS with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you

Dispatch Supervisor

MV Transportation

Jackson, MS • On-site

Full-time

Re-posted 8 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

79th of 97 rated public transport

Job description

Overview
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Responsibilities
MV Transportation is seeking a Dispatch Supervisor to supervise a large Dispatch department. He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making proactive adjustments to maximize on time performance and productivity; demonstrate effective use of scheduling software, two-way radio communication, telephone, and data analysis skills.
Job Responsibilities:
  • Manages and coordinates technical workforce job completion.
  • Customer complaint resolution.
  • Obtain daily service disruptions in Excel Workbook.
  • Oversee improvement in customer satisfaction and dispatch satisfaction.
  • Maintain a professional demeanor and appearance.
  • Ensure that dispatch personnel are effectively performing linked function between the operators and customers by monitoring the responses to customer service requests and by ensuring appropriate prioritization and dispatch of service requests to Senior Management.
  • Provide subordinate coaching and assistance when required.
  • Communicate with Management as needed to maximize efficiencies and resolve issues.
  • Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees.
  • Interviews applicants; Handles employee grievances and complaints.
  • Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner.
  • Monitor real time call flow, inbound dispatcher availability, Service Levels and other critical call statistics to ensure calls are answered in a timely manner and abandon calls are minimized.
  • Fill in as a Dispatcher when required.
  • Recommend promotions.
  • Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance.

Qualifications
Talent Requirements:
  • College Degree in Business Management or Administration or will have degree within the next six (6) months.
  • Ability to manage multiple projects while managing 7 day/week operations.
  • At least three (3) to five (5) years successful supervisory experience preferred.
  • Ability to effectively lead a diverse group of individuals to successfully achieve the goals of the Dispatch Department.
  • Ability to learn and demonstrate efficiency in the use of Trapeze.
  • Strong customer service skills.
  • Ability to work independently and follow directions.
  • Ability to adapt and remain flexible in a dynamic environment.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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