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Senior Dispatch Manager Jobs in Jackson, MS (NOW HIRING)

... and senior management to help define a scope of work for larger projects and rollouts 11. Other ... Experience with telecommunication dispatching and project management Experience working with ...

... and senior management to help define a scope of work for larger projects and rollouts 11. Other ... dispatching and project management • Experience working with multiple projects at one time • ...

Senior Dispatch Manager information

See Jackson, MS salary details

$24.8K

$84.6K

$159K

How much do senior dispatch manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for senior dispatch manager in Jackson, MS is $84,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $118,900.00 per year, depending on experience, location, and employer.

What does a senior dispatch manager do?

A Senior Dispatch Manager oversees the daily operations of a dispatch team, ensuring that goods, services, or personnel are routed efficiently and effectively. They are responsible for managing schedules, optimizing routes, and resolving any issues that may arise during transportation or delivery. Additionally, they often supervise dispatch staff, monitor performance metrics, and collaborate with other departments to improve operational processes. Their role is crucial in maintaining timely service and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a senior dispatch manager, and why are they important?

To thrive as a Senior Dispatch Manager, you need strong logistics management skills, deep knowledge of transportation regulations, and experience typically supported by a degree in supply chain management or related field. Proficiency with dispatch software, fleet management systems, and scheduling tools is essential. Strong leadership, problem-solving abilities, and effective communication skills set top performers apart in this role. These skills ensure efficient operations, regulatory compliance, and high team performance in a dynamic logistics environment.

What are some common challenges faced by senior dispatch managers, and how can they be addressed?

Senior Dispatch Managers often encounter challenges such as managing last-minute changes in schedules, coordinating with multiple teams, and ensuring timely deliveries despite unforeseen disruptions like traffic or equipment breakdowns. Effective communication, real-time tracking technology, and strong organizational skills are key to addressing these issues. Building strong relationships with drivers and clients, as well as implementing contingency plans, also helps maintain smooth operations and high service quality.

What is the difference between Senior Dispatch Manager vs Dispatch Supervisor?

AspectSenior Dispatch ManagerDispatch Supervisor
CredentialsExperience in logistics, management certifications often preferredLogistics or transportation experience, supervisory training
Work EnvironmentOversees multiple dispatch teams, strategic planningManages daily dispatch operations, team supervision
Employer & Industry UsageUsed in large logistics, transportation companiesCommon in distribution centers, fleet operations
Comparison IntentFocuses on higher-level management and strategyFocuses on daily operations and team oversight

The Senior Dispatch Manager typically handles strategic planning and oversees multiple dispatch teams, requiring more experience and often management certifications. In contrast, the Dispatch Supervisor manages daily dispatch activities and supervises staff directly. Both roles are essential in logistics and transportation industries, but they differ mainly in scope and responsibility.

What are popular job titles related to Senior Dispatch Manager jobs in Jackson, MS?

For Senior Dispatch Manager jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Senior Dispatch Manager jobs in Jackson, MS look for?

The top searched job categories for Senior Dispatch Manager jobs in Jackson, MS are:

Infographic showing various Senior Dispatch Manager job openings in Jackson, MS as of June 2026, with employment types broken down into 1% As Needed, 88% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $84,616 per year, or $40.7 per hour.

Full-time

Re-posted 8 days ago


Job description

The Project Manager will oversee the day-to-day activities and work closely with the operations team, while helping grow and provide technical expertise in this area of the company. The ideal candidate should be a self-motivated problem solver that's able to operate in a fast-paced, high volume work environment.

1. Ability to multi-task in fast paced environment. This includes goal setting, production, reporting, budgeting, efficiently solving customer issues.

2. Effectively communicate with the Project Manager assigned by the customer.

3. Efficient communication with the administrative staff within the company.

4. Show exemplary customer service to customers, corporate leadership, subordinate supervisors and technicians, ability to instill technicians with professional, customer service driven attitude.

5. Ensure that company policy is adhered to with respect to, but not limited to, safety, assets, production etc.

6. Oversee business financials and provide reporting to management

7. Provide customer follow-up for: general inquiries, feedback on ongoing and completed projects as required

8. Update customers with regular status updates and scope of work changes

9. Complete regular follow up with local management and field technicians and provide frequent status updates to senior management

10. Work with customers and senior management to help define a scope of work for larger projects and rollouts

11. Other duties as assigned

Qualifications

Education:

Bachelor's degree in general business; or a combination of education and work experience along with required skill set

PMP or CAPM preferred

Position Requirements:

Minimum 5 years' experience in Project Management

Excellent written and verbal communication skills and a strong command of the English language is required.

Technical Skills:

Experience in an operations environment in telecommunications, VoIP, satellite, routers, networking equipment and/or cabling.

Experience with telecommunication dispatching and project management

Experience working with multiple projects at one time

Ability to work with project deadlines, project changes, and the ability to overcome unforeseen project challenges

Ability to trouble shoot and solve technical, personnel or other project related issues

Working knowledge of Microsoft Office applications

Soft Skills:

Ability to motivate, lead, teach and train on proper work and safety procedures

Leadership and negotiation, conflict management, analytical and problem-solving capabilities, strong customer orientation

Strong business minded consultative approach with focus on profitability and margin

Working knowledge of business processes, including tender and sales

Strong financial understanding; ability to interpret project financial indicators and use them as part of the decision-making process

Work in schedule driven environment, including working efficiently, multi-tasking, meeting stringent deadlines, and achieving project goals

Strong organizational, interpersonal, verbal and written skills

Public speaking and presentations skills

Skills in mentoring and training employees with varying educational backgrounds and aptitudes

Physical Requirements:

Lift up to 65 lbs. of equipment and tools

May be required to work long and unpredictable hours

Travel required up to 50% of the time

Must be able to pass pre-employment screening that includes background and drug testing