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Dispatch Assistant Jobs in Alberta (NOW HIRING)

Action Furnace

Dispatcher

Calgary, AB · On-site

$23/hr

We are hiring a Dispatcher in Calgary, AB! Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared ...

Seaboard Transport Group

Dispatcher

Sherwood Park, AB · On-site

Dispatch loads to drivers, sharing all relevant details such as shift plans, truck assignments, and route information. * Confirm load deliveries, update systems, and escalate issues promptly to ...

Trimac Transportation

Dispatcher

Edmonton, AB · On-site

Ensure the dispatch system is up to date. * Work hand in hand with the Load Planners. * Identify opportunities to increase efficiency for both the Company and the customer. * Ensure trailer interior ...

Trimac Transportation

Dispatcher

Edmonton, AB · On-site

Ensure the dispatch system is up to date. * Work hand in hand with the Load Planners. * Identify opportunities to increase efficiency for both the Company and the customer. * Ensure trailer interior ...

Specialty Beverage Solutions

Be Seen First

Contract Administration Assistant

Calgary, AB · On-site

CA$23 - CA$27/hr

Key Responsibilities · Bookkeeping and basic accounting using QuickBooks · Dispatch relief and scheduling support · Administrative support for the sales team · Assist with customer service and ...

New

Specialty Beverage Solutions

Be Seen First

Contract Administration Assistant

Calgary, AB · On-site

CA$23 - CA$27/hr

Key Responsibilities · Bookkeeping and basic accounting using QuickBooks · Dispatch relief and scheduling support · Administrative support for the sales team · Assist with customer service and ...

New

NAPA Auto Parts

Dispatcher (Temporary)

Edmonton, AB

We are looking for a full time Temporary Dispatcher to create efficient routes for our delivery drivers. In this key role, you will: * Plan efficient driving routes and assign deliveries to drivers ...

Gategroup

Dispatcher

Edmonton, AB

Reporting into the Manager Transport or Manager Dispatch. Creating schedules to manage the service delivery of catering by Drivers and Loaders and performance manage teams to ensure maximum ...

CP Services

Administrative Assistant

Anzac, AB · Hybrid

Communicate schedule updates with technicians, supervisors, and clients. * Assist with accounts ... Previous experience in an administrative, scheduling, dispatch, or coordination role. * Excellent ...

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Showing results 21-40

All JobsDispatch JobsDispatch Assistant JobsDispatch Assistant Jobs in Alberta

Dispatch Assistant information

See Alberta salary details

$10

$16

$23

How much do dispatch assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for dispatch assistant in Alberta is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Dispatch Assistant vs Logistics Coordinator?

AspectDispatch AssistantLogistics Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certifications in transportation or logisticsTypically requires a bachelor's degree in logistics, supply chain management, or related fields
Work EnvironmentOffice setting, often in transportation or delivery companiesOffice-based, coordinating shipments and supply chain activities
Employer & Industry UsageUsed in transportation, delivery, and courier services
Common Search & ComparisonOften compared for entry-level roles in dispatch and transportation

While both roles involve coordinating transportation activities, a Dispatch Assistant primarily supports dispatch operations by scheduling and communicating with drivers. A Logistics Coordinator has a broader scope, managing entire supply chain processes, including inventory and vendor relations. The Dispatch Assistant role is more focused on immediate dispatch tasks, whereas the Logistics Coordinator oversees comprehensive logistics planning.

What are the key skills and qualifications needed to thrive as a dispatch assistant, and why are they important?

To thrive as a Dispatch Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch management software, GPS tracking systems, and office productivity tools is typically required. Effective communication, problem-solving, and the ability to work under pressure are important soft skills in this role. These competencies ensure timely coordination of deliveries, efficient operations, and reliable service to clients.

What is a dispatch assistant?

Dispatch Assistants are professionals who support the logistics and transportation departments of companies by coordinating the scheduling, tracking, and dispatching of vehicles, drivers, or shipments. They handle communication between drivers, clients, and management, ensuring that deliveries and pickups are completed efficiently and on time. Their duties may also include maintaining records, updating tracking systems, and resolving any issues that arise during the transportation process. Dispatch Assistants play a crucial role in keeping supply chains running smoothly.

What are some typical challenges a dispatch assistant faces when coordinating deliveries, and how can they be managed effectively?

Dispatch Assistants often juggle multiple delivery schedules and must quickly adapt to unexpected changes such as traffic delays, last-minute order modifications, or driver availability. Effective communication with drivers, logistics teams, and customers is essential to resolve issues swiftly and maintain smooth operations. Utilizing dispatch software, staying organized, and remaining calm under pressure are key strategies for successfully managing these challenges.

How to become a dispatch assistant?

To become a dispatch assistant, candidates typically need a high school diploma or equivalent and strong organizational and communication skills. Experience with scheduling, routing, or using dispatch software can be beneficial, and some employers may require background checks or specific certifications depending on the industry.
What are the most commonly searched types of Dispatch jobs in Alberta? The most popular types of Dispatch jobs in Alberta are:
What are popular job titles related to Dispatch Assistant jobs in Alberta? For Dispatch Assistant jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Dispatch Assistant jobs in Alberta look for? The top searched job categories for Dispatch Assistant jobs in Alberta are:
What cities in Alberta are hiring for Dispatch Assistant jobs? Cities in Alberta with the most Dispatch Assistant job openings:
Dispatch Assistant jobs near you
Infographic showing various Dispatch Assistant job openings in Alberta as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,525 per year, or $16.6 per hour.

Dispatcher

Action Furnace

Calgary, AB • On-site

$23/hr

Full-time

Medical, Dental, Life

Posted 11 days ago

Job description

We are hiring a Dispatcher in Calgary, AB!

Action Furnace is a residential HVAC company located in Alberta. Our focus is to continuously provide our customers with an exceptional experience pillared by integrity, teamwork, learning, teaching, and embracing change.

The Dispatcher is responsible for coordinating daily service operations by scheduling and routing technicians to maximize efficiency while delivering an exceptional customer experience. This role serves as the central communication hub between customers and field technicians, proactively managing schedules, resolving issues, and ensuring jobs are completed safely, efficiently, and on time.

Perks and Benefits to working at Action Furnace:

  • Competitive annual salary
  • Exceptional health and dental benefits
  • RRSP matching program
  • Health spending account
  • Employee assistance program
  • Life insurance


Responsibilities:

This position will include, but not be limited to the following:


Scheduling and Routing:

  • Efficiently schedule jobs and route technicians to minimize travel time and maximize productivity.
  • Ensure proper allocation of technicians for emergency, routine, and seasonal jobs.
  • Minimize idle time for technicians by effectively filling gaps in the schedule.


Customer Communication:

  • Notify customers of appointment confirmation, changes, or cancellations.
  • Provide real-time updates on technician arrival times, especially if there are delays.
  • Build rapport and trust with customers to create positive experiences and foster loyalty.


Technician Coordination:

  • Assign jobs to technicians based on skillsets, certifications, and experience to ensure proper handling of tasks.
  • Ensure technicians have the necessary tools, equipment, and parts for each job before dispatching.
  • Provide updates on schedule changes, emergencies, or customer requests.

Performance Monitoring:

  • Track the status of jobs, monitor technician performance, and adjust schedules in real time to accommodate emergencies or delays.
  • Ensure technicians adhere to scheduled time frames and inform customers of any delays.

Problem Resolution:

  • Handle any on-the-fly issues, such as rescheduling due to emergencies, resolving customer complaints, or addressing technician challenges.
  • Communicate with technicians experiencing delays and assess the impact on other scheduled jobs.

Qualifications Include:

  • 1-3 years of experience in customer service, or administrative support
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • Proactive problem-solving skills and customer first mindset.
  • Ability to multitask and prioritize in a fast-paced environment.

Values:

  • Commitment to Teaching and Learning - Demonstrates ownership of work, ability to help others by encouraging, motivating, and coaching.
  • Integrity - Demonstrates ability to follow through on commitments - Do the right thing.
  • Embrace Change - Demonstrates a "can do" mentality and takes on an assertive approach to welcoming changes set out by the leadership team.
  • Team Player - Ability to work collaboratively with others to achieve company objectives.

We would love to see you join the Action Furnace team so if this sounds like an exciting opportunity for you, please do not hesitate in applying!

Action Furnace is committed to providing an accessible environment for all our employees. Candidates are encouraged to discuss any accommodation they may need.

Apply