ZipRecruiter

Log In

1

Disney Operations Manager Jobs in Virginia (NOW HIRING)

Michael & Son Services Inc.

Senior Trainer

Alexandria, VA · On-site

... operations. This individual contributor transforms technical service delivery into a premium brand ... Partner with Service Managers to drive customer satisfaction metrics. * Audit service delivery via ...

New

Level99 Entertainment

Dishwasher

Mclean, VA

$13.25 - $17/hr

Collaboration with team members and management is key to ensuring the efficient operation of ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

Level99 Entertainment

Dishwasher

Tysons, VA · On-site

$16 - $19/hr

Collaboration with team members and management is key to ensuring the efficient operation of ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

Level99 Entertainment

Dishwasher

Mclean, VA · On-site

$16 - $19/hr

Collaboration with team members and management is key to ensuring the efficient operation of ... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ...

Level99 Entertainment

Venue Technician

Tysons, VA · On-site

... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ... Follow the direction of supervisors and manage time effectively * Maintain a positive, upbeat, pro ...

Level99 Entertainment

Venue Technician

Mclean, VA

... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ... Follow the direction of supervisors and manage time effectively * Maintain a positive, upbeat, pro ...

Level99 Entertainment

Venue Technician

Mclean, VA · On-site

... Disney Springs, FL, King of Prussia, PA, and Paramus, NJ. Level99 is backed by Act III Holdings ... Follow the direction of supervisors and manage time effectively * Maintain a positive, upbeat, pro ...

People also search for

All JobsDisney Operations Manager JobsDisney Operations Manager Jobs in Virginia

Disney Operations Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do disney operations manager jobs pay per year?

As of May 29, 2026, the average yearly pay for disney operations manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Disney Operations Manager, and why are they important?

To thrive as a Disney Operations Manager, you need strong leadership abilities, operational expertise, and a background in hospitality or business management, often supported by a relevant degree. Familiarity with workforce management systems, point-of-sale software, and safety compliance protocols is typically required. Exceptional communication, problem-solving, and customer service skills help set outstanding managers apart in this role. These skills and qualifications are crucial for ensuring seamless park operations, high guest satisfaction, and the effective management of large, diverse teams.

What are some common challenges Disney Operations Managers face when coordinating large-scale events or daily park operations?

Disney Operations Managers often navigate challenges such as balancing guest experience with operational efficiency, managing high visitor volumes during peak times, and ensuring safety compliance across diverse attractions. They collaborate closely with teams from entertainment, maintenance, and guest services to coordinate smooth park operations. Adaptability and strong communication skills are essential, as unexpected issues—like inclement weather or technical difficulties—can arise and require swift, effective solutions to maintain the magic for guests.

What does a Disney Operations Manager do?

A Disney Operations Manager oversees the daily operations of various departments within Disney parks, resorts, or entertainment divisions. Their responsibilities include ensuring guest satisfaction, managing staff, maintaining safety standards, and optimizing operational efficiency. They also handle budgeting, scheduling, and problem-solving to ensure a seamless experience for both guests and employees. Operations Managers collaborate with other departments to deliver the high-quality service Disney is known for.

What is the difference between Disney Operations Manager vs Disney Guest Services Manager?

AspectDisney Operations ManagerDisney Guest Services Manager
Required CredentialsExperience in operations, leadership skills, possibly hospitality or management certificationsCustomer service experience, hospitality background, communication skills
Work EnvironmentOversees daily park or resort operations, manages staff, ensures efficiencyFocuses on guest experience, resolving issues, enhancing visitor satisfaction
Employer & Industry UsageUsed in theme parks, resorts, entertainment venuesCommon in guest-facing roles within Disney parks and resorts
Search & Comparison IntentPeople comparing operational leadership roles within DisneyIndividuals interested in guest experience management roles

The Disney Operations Manager primarily oversees the overall functioning of Disney parks or resorts, focusing on operational efficiency and staff management. In contrast, the Disney Guest Services Manager concentrates on enhancing guest satisfaction and resolving visitor issues. Both roles are vital in delivering the Disney experience but differ in their core responsibilities and focus areas.

What are the most commonly searched types of Disney Operations jobs in Virginia? The most popular types of Disney Operations jobs in Virginia are:
What are popular job titles related to Disney Operations Manager jobs in Virginia? For Disney Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Disney Operations Manager jobs in Virginia look for? The top searched job categories for Disney Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Disney Operations Manager jobs? Cities in Virginia with the most Disney Operations Manager job openings:
Disney Operations Manager jobs near you
Senior Trainer

Senior Trainer

Michael & Son Services Inc.

Alexandria, VA • On-site

Full-time

Posted 2 days ago

Job description

Senior Trainer
Position Overview
The Senior Trainer architects and leads the overarching customer experience and service excellence strategy across our entire trade operations. This individual contributor transforms technical service delivery into a premium brand differentiator by embedding elite, world-class hospitality standards into field and office operations.
Key Responsibilities:
Strategic Architecture
  • Establish premier service benchmarks for all customer-facing trade and support roles.
  • Assist with designing the end-to-end customer journey map from initial dispatch call to post-service follow-up.
  • Collaborate with executive leadership to align service behaviors with business growth goals.

Advanced Curriculum & Soft Skills Training
  • Build a comprehensive, scalable curriculum for field and office staff.
  • Translate luxury hospitality frameworks into practical, field-friendly communication steps.
  • Develop specialized modules for defusing high-stakes escalations and premium client management.

Metrics, Accountability & Quality Assurance
  • Partner with Service Managers to drive customer satisfaction metrics.
  • Audit service delivery via field ride-alongs, call monitoring, and "mystery shopper" programs.
  • Analyze operational data to identify performance gaps and deploy targeted training interventions.

Qualifications:
  • Experience: 10+ years of experience in luxury hospitality management and / or training management within residential services, HVAC, plumbing, or electrical sectors. Bachelor's Degree and / or certifications in Hospitality is preferred.
  • Luxury Background: Direct, verified prior employment with elite hospitality brands (e.g., Four Seasons, Ritz-Carlton).
  • Service Culture: Direct, verified training or employment experience with Disney or Disney-like service culture frameworks.
  • Industry: Proven success adapting hospitality principles to various industries specifically decentralized, field-based, or trade industries.

Skills:
  • Influence: Exceptional ability to gain buy-in and respect from seasoned trade professionals.
  • Data Literacy: Strong aptitude for translating customer feedback metrics into actionable training strategies.
  • Agility: Expert at pivoting training methods to support rapid business scaling or new trade lines.

Apply