Service Desk Manager
Alexandria, VA ยท Remote
SERVICE DESK MANAGER REQUIRED: * U.S. Citizenship required; Favorable Tier 1 Investigation (or ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
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Alexandria, VA ยท Remote
SERVICE DESK MANAGER REQUIRED: * U.S. Citizenship required; Favorable Tier 1 Investigation (or ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
Quick apply
Alexandria, VA ยท Remote
SERVICE DESK MANAGER REQUIRED: * U.S. Citizenship required; Favorable Tier 1 Investigation (or ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Fort Belvoir, VA ยท On-site
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Fort Belvoir, VA ยท On-site
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
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Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Fort Belvoir, VA ยท On-site
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Fort Belvoir, VA ยท On-site
Answer Help Desk dedicated phone line and check voicemail periodically throughout shift * Monitor ... foreign disclosure, intelligence dissemination, or cross-domain operations * Demonstrated ...
Arlington, VA ยท On-site
$79K - $132K/yr
As the primary point of contact between the help desk and leadership, this manager will focus on ... Salary Disclosure Actual salary will be based on a variety of factors including but not limited to ...
Arlington, VA ยท On-site
$79K - $132K/yr
As the primary point of contact between the help desk and leadership, this manager will focus on ... Salary Disclosure Actual salary will be based on a variety of factors including but not limited to ...
Washington, DC ยท On-site +1
$143K - $187K/yr
As a Service Desk Manager, the incumbent will oversee the service desk staff responsible for ... Within 30 days of your start date, you will be required to file a Confidential Financial Disclosure ...
Washington, DC ยท On-site +1
$143K - $187K/yr
As a Service Desk Manager, the incumbent will oversee the service desk staff responsible for ... Within 30 days of your start date, you will be required to file a Confidential Financial Disclosure ...
Washington, DC ยท On-site +1
$143K - $187K/yr
As a Service Desk Manager, the incumbent will oversee the service desk staff responsible for ... Within 30 days of your start date, you will be required to file a Confidential Financial Disclosure ...
Washington, DC ยท On-site +1
$143K - $187K/yr
As a Service Desk Manager, the incumbent will oversee the service desk staff responsible for ... Within 30 days of your start date, you will be required to file a Confidential Financial Disclosure ...
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
Alexandria, VA ยท On-site
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
Alexandria, VA ยท On-site
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
$124K - $124K/yr
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
$124K - $124K/yr
The Program Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced ... disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an ...
Fort Belvoir, VA ยท On-site
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
Fort Belvoir, VA ยท On-site
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
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... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
... Desk or GISA Service Center administrators * Report operating status errors or significant ... Support foreign disclosure and intelligence dissemination operations * Draft and maintain Standard ...
Secondary Functions: Operates Information Desk and or Resource Center as necessary ... Performs other work related duties as assigned by Branch Management. Education: * College Degree in ...
Secondary Functions: Operates Information Desk and or Resource Center as necessary ... Performs other work related duties as assigned by Branch Management. Education: * College Degree in ...
Arlington, VA ยท On-site
$114K - $191K/yr
Responsibilities This role will manage team members who provide networking, help desk, and ... Salary Disclosure Actual salary will be based on a variety of factors including but not limited to ...
Arlington, VA ยท On-site
$114K - $191K/yr
Responsibilities This role will manage team members who provide networking, help desk, and ... Salary Disclosure Actual salary will be based on a variety of factors including but not limited to ...
... desk with reports from the CMMS for the weekly meetings Back up for Help Desk Create/maintain ... Geographic Disclosure Compensation Range: $68.000 - $70,000 annual salary Other Compensation:
... desk with reports from the CMMS for the weekly meetings Back up for Help Desk Create/maintain ... Geographic Disclosure Compensation Range: $68.000 - $70,000 annual salary Other Compensation:
$39K - $47.2K
1% of jobs
$47.2K - $55.5K
6% of jobs
$55.5K - $63.7K
8% of jobs
$69.7K is the 25th percentile. Wages below this are outliers.
$63.7K - $71.9K
13% of jobs
$71.9K - $80.2K
14% of jobs
The median wage is $84K / yr.
$80.2K - $88.4K
17% of jobs
$88.4K - $96.6K
13% of jobs
$100K is the 75th percentile. Wages above this are outliers.
$96.6K - $104.8K
8% of jobs
$104.8K - $113.1K
7% of jobs
$113.1K - $121.3K
7% of jobs
$121.3K - $129.5K
5% of jobs
$39K
$87.2K
$129.5K
| Aspect | Disclosure Desk Manager | Compliance Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in finance, law, or related field; certifications like CRCM or CAMS are common | Usually holds a bachelor's degree in finance, law, or business; certifications such as CCEP or CAMS are often preferred |
| Work Environment | Financial institutions, legal firms, or corporate compliance departments; focus on managing disclosure processes | Financial services, banking, or corporate compliance teams; focus on monitoring and ensuring regulatory adherence |
| Employer & Industry Usage | Used in banking, finance, and legal sectors for managing disclosures and regulatory reporting | Common in finance, banking, and corporate sectors for compliance monitoring and risk assessment |
The Disclosure Desk Manager primarily oversees the disclosure process, ensuring timely and accurate reporting, while the Compliance Analyst focuses on monitoring adherence to regulations. Both roles require similar credentials and work in related environments, but their core responsibilities differ in scope and focus.
Full-time
Medical, Retirement, PTO
Posted 12 days ago
REQUIRED:
PREFERRED:
FUNCTIONAL RESPONSIBILITY:
Manages daily operations of the OCIO Service Desk supporting USPTO users.
Provides technical and administrative direction to service desk staff.
Ensures adherence to SLAs, SOPs, and quality standards.
Coordinates staffing, reporting, and continuous service improvement.
ABOUT US:
Constellation West is an award-winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.
CWest strives to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this fantastic opportunity to make a difference!
Benefits include but are not limited to:
โข Competitive 401(k) plan with employer matching
โข Competitive Health Benefits with employer contributions
โข 11 Paid Holidays per year
โข 15 Days starting PTO for new hires
โข Tuition/CE reimbursement
โข Relocation Assistance
โข Pre-Tax Commuter Benefit Accounts
โข STD/LTD/Life Insurance with buyup options
โข Veteran Hiring Preference
โข Conversion to an Employee-owned firm (ESOP) in 2026โa lucrative benefit to employee-owners!
We are an Equal Opportunity Employer
Constellation West is proud to be an EEO/AA employer M/F/D/V
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractorโs legal duty to furnish information. 41 CFR 60-1.35(c)
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