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Disclosure Desk Manager Jobs in Reston, VA (NOW HIRING)

ValidaTek, Inc.

Help Desk Lead/CAB Manager

Arlington, VA

$100K - $135K/hr

As the primary point of contact between the help desk and leadership, this manager will focus on ... Salary Disclosure: Actual salary will be based on a variety of factors including but not limited to ...

ValidaTek

Help Desk Lead/CAB Manager

Arlington, VA · On-site

As the primary point of contact between the help desk and leadership, this manager will focus on ... Salary Disclosure: Actual salary will be based on a variety of factors including but not limited to ...

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All JobsDisclosure Desk JobsDisclosure Desk Manager JobsDisclosure Desk Manager Jobs in Reston, VA

Disclosure Desk Manager information

See Reston, VA salary details

$39K

$87.2K

$129.5K

How much do disclosure desk manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for disclosure desk manager in Reston, VA is $87,162.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,700.00 and $104,000.00 per year, depending on experience, location, and employer.

What does a Disclosure Desk Manager do?

A Disclosure Desk Manager oversees the process of preparing, reviewing, and delivering required disclosures in mortgage or real estate transactions. They ensure compliance with federal and state regulations, such as the Truth in Lending Act (TILA) and the Real Estate Settlement Procedures Act (RESPA). The manager coordinates with loan officers, processors, and closing staff to guarantee all disclosures are accurate and sent to borrowers on time. Their role is crucial in maintaining transparency and avoiding legal or financial penalties for the organization.

What are the key skills and qualifications needed to thrive as a Disclosure Desk Manager, and why are they important?

To excel as a Disclosure Desk Manager, you need deep knowledge of mortgage disclosure regulations, compliance best practices, and strong analytical skills, typically backed by experience in mortgage operations or finance. Familiarity with loan origination systems (LOS), compliance software, and relevant certifications like Certified Regulatory Compliance Manager (CRCM) are often expected. Attention to detail, leadership, and effective communication enable you to manage teams and ensure timely, accurate disclosures. These skills are crucial for maintaining regulatory compliance, minimizing risk, and ensuring smooth loan processing within the mortgage industry.

What are some common challenges faced by a Disclosure Desk Manager and how can they be addressed?

Disclosure Desk Managers often navigate tight regulatory deadlines and must ensure accuracy in financial disclosures. One common challenge is coordinating with multiple departments to gather timely and precise information, which can be mitigated by establishing clear communication protocols and regular check-ins. Additionally, staying updated on evolving compliance requirements is critical and can be addressed through ongoing training and collaboration with legal and compliance teams. Effective use of disclosure management software also helps streamline workflows and reduce errors.

What is the difference between Disclosure Desk Manager vs Compliance Analyst?

AspectDisclosure Desk ManagerCompliance Analyst
CredentialsTypically requires a bachelor's degree in finance, law, or related field; certifications like CRCM or CAMS are commonUsually holds a bachelor's degree in finance, law, or business; certifications such as CCEP or CAMS are often preferred
Work EnvironmentFinancial institutions, legal firms, or corporate compliance departments; focus on managing disclosure processesFinancial services, banking, or corporate compliance teams; focus on monitoring and ensuring regulatory adherence
Employer & Industry UsageUsed in banking, finance, and legal sectors for managing disclosures and regulatory reportingCommon in finance, banking, and corporate sectors for compliance monitoring and risk assessment

The Disclosure Desk Manager primarily oversees the disclosure process, ensuring timely and accurate reporting, while the Compliance Analyst focuses on monitoring adherence to regulations. Both roles require similar credentials and work in related environments, but their core responsibilities differ in scope and focus.

What job categories do people searching Disclosure Desk Manager jobs in Reston, VA look for?

The top searched job categories for Disclosure Desk Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Disclosure Desk Manager jobs?

Cities near Reston, VA with the most Disclosure Desk Manager job openings:

Disclosure Desk Manager jobs near you
Infographic showing various Disclosure Desk Manager job openings in Reston, VA as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $87,162 per year, or $41.9 per hour.

Help Desk Lead/CAB Manager

ValidaTek, Inc.

Arlington, VA

$100K - $135K/hr

Full-time

Re-posted 22 days ago

Job description

Company Overview:

At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually.Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com

Summary:

We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program providing a common view for all enterprise-wide users. As the primary point of contact between the help desk and leadership, this manager will focus on customer service, performance, and optimization of processes to ensure end users have the support they need to be successful when utilizing the network.

Responsibilities:
  • Manage all day-to-day system support functions, ensuring tickets are closed effectively and efficiently and provide a high level of customer service satisfaction.
  • Plan and review helpdesk standards, procedures, and protocols to improve and enhance customer service.
  • Act as the Subject Matter Expert for team members and provide guidance and leadership for optimal performance.
  • Hold team accountable for high level standards of performance focused on accuracy and knowledge, professionalism, and customer satisfaction.
  • Communicate effectively with all levels of leadership, stakeholders, and end users.  Ensures team members do the same.

Qualifications:

  • 5+ years’ experience with help desk support and operation in a DoD IT environment as well as experience with providing customers with day-to-day support by responding to, documenting, tracking, resolving, and managing customer issues, question, and requests.
  • Demonstrated excellence in planning, directing, and managing IT operations help desks in a large organization.
  • Demonstrated successful working knowledge and supervision of help desk employees in efforts similar in size and scope as referenced under this Call Order.
  • Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and Circuits.
  • Knowledge of networking and network-based software applications.
  • Knowledge in handling and managing incidents and service requests for activities such as changes, problems, configurations, and requisitions for equipment and services.
  • Demonstrated ability for oral and written communication with the highest levels of management. Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9.
  • Must have expert knowledge in translating high level functional and technical requirements based on interactions with the user community.
  • All candidates must have an HDI Support Center Manager or equivalent certification.
  • All candidates must have a current TS/SCI clearance.
  • Candidates must have a bachelor’s degree with a major in a field that provides knowledge useful for managing IT requirements like those of the Call Order requirement.

Salary Disclosure: 

Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.

EEO Statement:

ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.

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