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Disaster Relief Jobs (NOW HIRING)

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and ...

In this role, you will travel to impacted areas, meet with applicants at their damaged residences, document losses, and provide detailed reports to support disaster relief efforts. Here's What You'll ...

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Disaster Relief information

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How much do disaster relief jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for disaster relief in the United States is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced by disaster relief workers during field assignments?

Disaster relief workers often encounter rapidly changing conditions, limited resources, and logistical difficulties when deployed to affected areas. They may also face emotional challenges due to direct exposure to communities in crisis and the urgency of providing aid under stressful circumstances. Teamwork and adaptability are essential, as workers must coordinate with local partners, government agencies, and other NGOs to deliver effective support. Maintaining self-care and resilience is crucial to manage both the physical and emotional demands of the role.

What careers work with natural disasters?

Careers that work with natural disasters include emergency management directors, disaster response coordinators, search and rescue personnel, humanitarian aid workers, and disaster recovery specialists. These roles often require skills in crisis management, first aid, logistics, and sometimes certifications such as CPR or emergency response training, and they typically involve working in high-stress environments during and after disasters.

What Are Disaster Relief Jobs?

Disaster relief jobs include a wide range of positions meant to provide immediate relief, cleanup, and recovery to areas that have been affected by disasters like tornadoes, wildfires, earthquakes, and hurricanes, as well as attacks and other violent events, such as public shootings. This field also includes jobs related to the emergency planning and management, which you can work in as part of a governmental agency or a private consulting firm. The duties of these jobs differ significantly, but the major responsibilities revolve around providing temporary relief to those affected by disasters.

How hard is it to get a job with FEMA?

Getting a disaster relief job with FEMA typically requires relevant experience, such as emergency management or public safety, and often involves a competitive application process including background checks and assessments. Candidates may also need to obtain certifications like ICS or FEMA training and be prepared for a demanding work environment during emergencies.

What is the difference between Disaster Relief vs Emergency Medical Technician (EMT)?

AspectDisaster ReliefEmergency Medical Technician (EMT)
Required CredentialsVaries; often includes certifications in disaster response, first aid, and sometimes specialized trainingState-certified EMT certification, CPR, and first aid
Work EnvironmentDisaster zones, emergency sites, field operations, often unpredictable and challengingAmbulances, hospitals, emergency scenes, controlled environments
Employer & Industry UsageGovernment agencies, NGOs, disaster response teamsAmbulance services, hospitals, emergency response teams

Disaster Relief involves responding to large-scale emergencies and disasters, often in unpredictable environments, requiring specialized training. EMTs focus on providing immediate medical care in emergency situations, typically within controlled settings like ambulances or hospitals. While both roles require emergency response skills, Disaster Relief emphasizes broader disaster management, whereas EMTs specialize in medical treatment.

What is disaster relief?

Disaster relief refers to the coordinated efforts to provide emergency assistance, support, and resources to communities affected by natural or man-made disasters such as hurricanes, earthquakes, floods, or conflicts. It involves activities like distributing food, water, shelter, medical care, and psychological support to survivors. Disaster relief workers often collaborate with governments, non-profit organizations, and international agencies to help affected populations recover and rebuild after a crisis.

Do disaster relief workers get paid?

Disaster relief workers are typically paid for their work, especially if they are employed by government agencies, non-profit organizations, or contracted firms. Compensation varies depending on the organization, role, experience, and whether the position is full-time, part-time, or volunteer; many paid roles also require relevant training and certifications. Volunteers usually do not receive pay but may get stipends or reimbursements for expenses.

What are the key skills and qualifications needed to thrive in Disaster Relief, and why are they important?

To thrive in Disaster Relief, you need a solid understanding of emergency response procedures, crisis management, and often a relevant degree or certification in emergency management or a related field. Familiarity with tools like incident management systems, GIS mapping software, and first aid or CPR certification is commonly required. Strong communication, adaptability, and teamwork skills help individuals excel under pressure and collaborate with diverse groups. These competencies are crucial for coordinating effective relief efforts, ensuring safety, and delivering timely assistance during emergencies.

Is disaster relief a good career?

Disaster relief is a challenging career that involves providing aid during emergencies such as natural disasters and crises. It requires strong problem-solving skills, physical stamina, and often involves working in high-stress environments with irregular hours. Many find it rewarding due to the impact on communities, but it can also be physically and emotionally demanding.
What cities are hiring for Disaster Relief jobs? Cities with the most Disaster Relief job openings:
What are the most commonly searched types of Disaster Relief jobs? The most popular types of Disaster Relief jobs are:
What states have the most Disaster Relief jobs? States with the most job openings for Disaster Relief jobs include:
Infographic showing various Disaster Relief job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $35,747 per year, or $17.2 per hour.
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

MCI Careers

Iowa, IA • Remote

$12.50 - $16/hr

Full-time

Posted 4 days ago


Job description

Remote Work-at-Home

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis.  Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.



WHAT DOES A HURRICANE RELIEF AGENT DO? 

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. 

Key Responsibilities:

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!


WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. 

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
 
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
 
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.


MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

We are seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis.  Hours of operation are from 8:00 AM - 8:00 PM ET, with shifts from 8:00 AM - 2:00 PM and 2:00 PM - 8:00 PM.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.



WHAT DOES A HURRICANE RELIEF AGENT DO? 

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. 

Key Responsibilities:

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!


WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

MCI provides all new employees with world-class training, encouraging all positive, driven, and confident applicants to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. 

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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