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Disability Support Worker Jobs in Boston, MA (NOW HIRING)

baycove

Shelter Support Worker - CASPAR Shelter

Cambridge, MA

$17.50 - $20.50/hr

... disabilities, mental illness, substance use disorders, and homelessness at more than 175 program ... The Shelter Support Worker is responsible for creating a welcoming and safe place for individuals ...

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All JobsDisability Support Worker JobsDisability Support Worker Jobs in Boston, MA

Disability Support Worker information

See Boston, MA salary details

$9

$18

$26

How much do disability support worker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for disability support worker in Boston, MA is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $21.39 per hour, depending on experience, location, and employer.

What qualifications do you need to work with people with disabilities?

Disability Support Workers typically need a relevant qualification such as a Certificate III in Individual Support or equivalent, along with good communication skills and patience. Some roles may require background checks and first aid certification. Additional training in specific disabilities or care techniques can enhance employability.

What is a disability support worker?

A Disability Support Worker assists individuals with disabilities in their daily lives, helping them achieve independence and well-being. Duties may include personal care, household tasks, transportation, and emotional support. They may work in private homes, community settings, or care facilities. This role requires patience, empathy, and strong communication skills to provide tailored support.

What are the key skills and qualifications needed to thrive as a disability support worker?

To thrive as a Disability Support Worker, you need a foundational understanding of disability care, personal support techniques, and typically a relevant certification such as a Certificate III or IV in Individual Support. Familiarity with assistive technologies, mobility aids, and digital care management systems is commonly required. Compassion, patience, and strong interpersonal skills set outstanding candidates apart in the field. These abilities ensure effective, respectful support that empowers clients while maintaining safety and fostering independence.

What are the skills of a disability support worker?

A disability support worker needs strong communication, empathy, and patience to effectively assist individuals with disabilities. They should have good problem-solving skills, be able to follow care plans, and often require certifications such as first aid or CPR. Physical stamina and the ability to work flexible hours are also important for providing consistent support.

What are the typical daily responsibilities of a disability support worker?

As a Disability Support Worker, your daily tasks may include assisting clients with personal care activities, supporting their engagement in community and recreational activities, and helping with household tasks like meal preparation or cleaning. You’ll often collaborate closely with healthcare professionals, families, and other support staff to implement care plans tailored to each client’s unique needs and goals. The role can be varied, sometimes involving travel between clients’ homes or work within a group care setting. Effective communication and adaptability are important, as priorities can shift based on each individual’s requirements.

What are popular job titles related to Disability Support Worker jobs in Boston, MA?

For Disability Support Worker jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Disability Support Worker jobs in Boston, MA look for?

The top searched job categories for Disability Support Worker jobs in Boston, MA are:

What cities near Boston, MA are hiring for Disability Support Worker jobs?

Cities near Boston, MA with the most Disability Support Worker job openings:

Disability Support Worker jobs near you
Infographic showing various Disability Support Worker job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,069 per year, or $18.8 per hour.

Shelter Support Worker - Weymouth Shelter

Bay Cove Human Services, Inc.

Weymouth, MA • On-site

$16.75 - $19.50/hr

Full-time

Re-posted 27 days ago

Job description

Bay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Reports To: Director
Supervisory Responsibilities: None
Schedules Available:
  • Friday - Monday 11pm-7am
  • Tuesday - Saturday 11pm-7am

Job Summary: The Shelter Support Worker is responsible for creating a welcoming and safe place for individuals who are unhoused. The shelter is a low-threshold environment anchored in harm reduction and trauma informed care principles. The goal is to support safety and engagement of people who are unhoused and experiencing behavioral health and/or substance use disorders. The Shelter Support Worker will promote safety by offering respectful support and consistent application of policies and procedures established for the safety of each person served and all stakeholders of the shelter community.
This is a non-exempt position.
Essential Functions of Position:
  • Provide care for guests and maintain safety by visual monitoring of all guests, actively and respectfully interacting with guests and the team to ensure routines and safety procedures are followed and recognize that the majority of guests have endured trauma and employ trauma-informed care in all interactions.
  • Ensure safety of the guests and facility by conducting scheduled safety checks, monitoring common areas inside the facility (entrances, stairwells, bathrooms, and other accessible locations), outside the program (parking lot, front of building, and area that trash is maintained, etc), and provide supportive feedback and redirection to guests when needed.
  • Facilitate a respectful and safe check-in process.
  • Complete required documentation at intake, HMIS (Homeless Management Information System), incident reporting, etc. as required.
  • Follow safety plans and restrictions established by shelter leadership.
  • Immediately communicate any safety concerns to colleagues and work collaboratively to identify and carry out a response plan and report incidents verbally to the supervisor on duty or on-call as soon as it is safe to do so and follow up with a written incident report as soon as the situation has stabilized and duties allow, but before the end of the shift.
  • Provide crisis intervention and de-escalation as needed. Contact 911 when issues arise that cannot be managed safely in the setting (medical emergencies, guests not responsive to de-escalation techniques, etc.) and provide emergency intervention to stabilize the situation until professional help arrives (naloxone administration, basic first aid, CPR, etc.)
  • Maintain confidentiality of all guests and their circumstances except for those team members, collateral partners, and emergency first responders with a designated need to know.
  • Participate in all required team meetings, individual supervision meetings, and required training.
  • Other job related duties as assigned

Requirements for the position:
  • High school diploma or equivalent.
  • Six months experience in health or human service-related fields preferred, preferably working with those who are unhoused and those experiencing behavioral health and/or substance use disorders.
  • Demonstrated verbal communication and interpersonal skills.
  • Individuals with lived expertise are encouraged to apply.
  • Basic proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
    Personal Characteristics:
  • Utilizes a flexible and responsible work style that meets evolving needs of the agency.
  • Works with integrity and respects the dignity and value of all individuals.
  • Exhibits mission through job knowledge, pride in work role, and advocacy.
  • Promotes diversity and inclusion of all individuals.
  • Works in a collaborative, compassionate manner with stakeholder/ partners.

Physical Requirements:
  • Frequent interaction with providers, colleagues, customers, persons served, and visitors requiring the employee to communicate, as well as detect and interpret information, needs, and issues quickly and accurately, occasionally during emergency situations.
  • Frequent communication of accurate information, instructions, and ideas so others will understand.
  • Bending to retrieve, lift, and carry supplies and equipment up to twenty five (25) pounds.
  • Frequent movement throughout the program, including up and down stairs, to access, obtain, or distribute supplies (sometimes pushing or pulling equipment), interact with persons served, etc.
  • Undertake lifesaving efforts by conducting CPR via the provision of chest compressions and rescue breathing as needed until relieved by medical professionals.
  • Remain in a stationary position for an extended period of time, as needed.

Other Qualifications: None
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate: $20.40 Hourly

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