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Disability Representative Jobs in Massachusetts (NOW HIRING)

Sales Representative

Westborough, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Sales Rep matches prospect's needs toWasteConnections services and aims to secure long-term ... All qualified applicants will receive consideration for employment without regard to disability or ...

Specification Representative

Boston, MA

$40K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Company-paid short- and long-term disability * FSAs and dependent care options * Vision and legal ... A culture that respects work-life balance Specification Representative The Wilsonart Specification ...

Customer Service Representative

Wakefield, MA · On-site

$16.75 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Customer Service Representative

Amesbury, MA · On-site

$17.25 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy ... Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules

Showing results 21-40

Disability Representative information

See Massachusetts salary details

$28.9K

$65.1K

$106.5K

How much do disability representative jobs pay per year?

As of Aug 16, 2026, the average yearly pay for disability representative in Massachusetts is $65,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a disability representative?

A Disability Representative assists individuals in navigating the disability benefits process, often with the Social Security Administration or other agencies. They help clients gather medical records, complete paperwork, and represent them in hearings or appeals. While some representatives are attorneys, non-attorney advocates can also perform this role if they meet specific qualifications. Their goal is to improve clients' chances of receiving the benefits they need.

What are the typical daily responsibilities of a disability representative?

As a Disability Representative, your day-to-day tasks may include meeting with clients to gather personal and medical information, preparing and submitting disability claims, reviewing medical records, and representing clients in hearings or correspondence with agencies like the SSA. You’ll regularly interact with healthcare providers, legal professionals, and government staff to obtain supporting documentation or advocate for your clients. This role is dynamic and requires both administrative work and direct client engagement, balancing case preparation with ongoing support and communication. By managing multiple cases and collaborating with other professionals, you play a vital role in helping clients navigate the often complex disability benefits process.

How to become a disability representative?

To become a disability representative, typically one needs a high school diploma or equivalent, along with knowledge of disability laws and benefits. Many employers prefer candidates with experience in social services or related fields, and some roles may require certification or training in disability advocacy or claims processing.

What are the key skills and qualifications needed to thrive in the disability representative position, and why are they important?

To thrive as a Disability Representative, you need a solid understanding of disability law, case management, and administrative procedures, often supported by a relevant degree or experience in social services or legal assistance. Familiarity with claims processing software, Social Security Administration (SSA) systems, or case management tools is frequently required. Strong interpersonal skills, active listening, and the ability to advocate clearly for clients are highly valued soft skills in this role. These competencies are crucial for effectively navigating complex benefit systems and ensuring fair representation for clients with disabilities.

What qualifications do you need to work with people with disabilities?

Disability Representatives typically need a high school diploma or equivalent, with some roles requiring post-secondary education or specialized training. Relevant skills include strong communication, empathy, and knowledge of disability laws and benefits; certifications such as CPR or disability advocacy training can be beneficial. Experience working with individuals with disabilities or in social services is often preferred.

What are popular job titles related to Disability Representative jobs in MA?

For Disability Representative jobs in MA, the most frequently searched job titles are:

Infographic showing various Disability Representative job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $65,139 per year, or $31.3 per hour.

Attorney in Charge - PDD Hampden County Conflict Advocacy Office

Committee for Public Counsel

Springfield, MA • On-site

Full-time

Posted 16 days ago


Job description

Overview

The Public Defender Division of the Committee for Public Counsel Services (CPCS), the Massachusetts public defender agency, is excited to announce the opening of a new Conflict Advocacy Office in Hampden County. We are seeking an experienced attorney to be the first Attorney in Charge of the Conflict Advocacy Office. The Attorney in Charge will lead and manage the Conflict Advocacy Office as well as represent individual clients.

We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and promote just public policy to protect the rights of all.

Our Values

Courage      Accountability      Respect      Excellence

DIVERSITY AND INCLUSION MISSION STATEMENT

 

CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation.  We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs.  It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.

AGENCY OVERVIEW

CPCS is the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one.  The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post-conviction and post-judgment proceedings related to those matters.

The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.

 

OFFICE OVERVIEW

 

The newly created Hampden County Conflict Advocacy Office ("CAO") will be located at 1441 Main Street in Springfield. The CAO will represent clients throughout Hampden County in the District and Superior Courts and act as the Conflicts Office for the Public Defender Division when a conflict of interest prevents a PDD staff attorney from representing a client.

The CAO will be considered  a separate law firm from all other CPCS offices for conflict of interest purposes. To this end, the CAO will have a separate managerial system, separate physical offices and computer/technology systems, and other mechanisms in place to ensure its separation for conflicts purposes from other CPCS offices.  

POSITION OVERVIEW

The Attorney-in-Charge of the CAO is expected to perform a multitude of functions and responsibilities that are unmistakably attendant to being the leader of a high functioning trial office within the agency.

The Attorney-in-Charge supervises and assists staff Trial Attorneys to ensure the zealous advocacy and effective representation of every assigned client entrusted to our legal care. The Attorney-in-Charge is responsible for managing the day-to-day functioning of the office including supervision of other staff, including Administrative Assistants.

The Attorney-in-Charge is expected to maintain an active, albeit reduced caseload, and it is also incumbent upon the Attorney-in-Charge to provide the same fullness and excellence of representation, no different than any other Trial Attorney, while consistently striking a balance between those responsibilities, and the required managerial duties and obligations of an Attorney-in-Charge.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS

The following attributes are required for the position of Attorney-in-Charge:

  • Eligible to practice law in this jurisdiction as a member of the Massachusetts bar in good standing, or as an attorney in another jurisdiction who is eligible to engage in limited Massachusetts practice under Supreme Judicial Court Rule 3:04;
  • A minimum of seven years of experience handling criminal cases, at least four of which were as assigned counsel for indigent persons in criminal cases;
  • Access to an automobile in order to travel to courts, clients, and investigation locations that are not easily accessible by public transportation; and,
  • Access to home internet access sufficient to work remotely.

QUALIFICATIONS/SKILLS

  • Significant Superior Court or equivalent jury trial experience;
  • Administrative and managerial skills and supervisory experience;
  • Commitment to working with a culturally diverse, low-income population;
  • A demonstrated commitment to the principle of zealous advocacy in the representation of indigent persons in criminal cases;
  • Ability and commitment to complete annual performance evaluations in a timely and comprehensive manner;
  • Strong interpersonal and analytical skills;
  • Ability to work in community and defense-oriented capacity, both independently and collaboratively; and,
  • Foreign language skills, Spanish in particular, are desirable.
Responsibilities

RESPONSIBILITIES

The Attorney-in-Charge must be able to supervise and assist trial lawyers in the development of trial strategies, motions practice, and myriad other tasks that trial lawyers must undertake.  The Attorney-in-Charge is also responsible for the supervision and development of non-attorney support staff in the office.

The administrative responsibilities include, but are not limited to:

  • Understanding, communicating, and ensuring compliance with the agency's Personnel Policies;
  • Being thoroughly familiar with the CPCS case management system, including the ability to generate and interpret case statistics and reports;
  • Ensuring that attorneys' schedules and caseloads are reasonable and conform with CPCS guidelines, performance standards, and practice advisories;
  • Ensuring case files are properly maintained and scanned at the conclusion of each case;
  • Assigning all cases promptly;
  • Ensuring that all cases are promptly opened and closed in the agency's case management system;
  • Ensuring that all cases are promptly checked for conflicts of interest, and when discovered, reassigning those cases immediately;
  • Ensuring that detailed running sheets for each case are current and electronically maintained;
  • Ensuring that annual performance evaluations are completed for all staff in a timely and comprehensive manner; and,
  • Other duties as assigned.

In addition, the Attorney-in-Charge is responsible for:

  • Ensuring that information about recent developments in the law, CPCS policies and practices, and other relevant matters are disseminated to staff in a timely manner;
  • Providing ongoing in-house training to ensure continued excellence by all staff in furtherance of the CPCS mission statement;
  • Fostering positive relationships within the community and courthouses, and ensuring that a professional relationship and leadership role is maintained with the assigned private bar in the county;
  • Providing zealous and effective representation of the AIC's own clients consistent with PDD guidelines and performance standards; and,
  • Other duties as assigned.

The Attorney-in-Charge must also attend regular meetings with other office heads, Managing Directors, and the Deputy Chief Counsel to discuss management and policy issues.  The Attorney-in-Charge will be directly supervised by a Managing Director.

Candidates should submit a letter of interest, resume, and writing sample.  The letter of interest should include a description of the candidate's trial, supervisory, and administrative or management experience, as well as a discussion of their priorities and vision for leading the office.

 

EEO Statement

The Committee for Public Counsel Services (CPCS) is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation as required by Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act of 1990, and other applicable federal and state statutes and organizational policies.  Applicants who have questions about equal employment opportunity or who need reasonable accommodations can contact the Chief Human Resources Officer, Sandra DeBow-Huang, at sdebow@publiccounsel.net

Employment Type: FULL_TIME