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Disability Program Manager Jobs in Toronto, ON (NOW HIRING)

Walmart

Senior Analyst, Program Management

Mississauga, ON · On-site

CA$74K - CA$101K/yr

The Senior Analyst, Program Management supports the development, implementation, and continuous ... Walmart will accommodate the disability-related needs of applicants and associates as required by ...

Kiewit Corporation

EPC Deputy Project Manager

Toronto, ON · On-site

CA$120K - CA$145K/yr

We execute our projects according to different business models including construction management ... programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Kiewit Corporation

EPC Deputy Project Manager

Oakville, ON · On-site

CA$120K - CA$145K/yr

We execute our projects according to different business models including construction management ... programs, life insurance, disability, retirement plans with matching, and generous paid time off.

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All JobsDisability Program JobsDisability Program Manager JobsDisability Program Manager Jobs in Toronto, ON

Disability Program Manager information

What is a disability program manager?

Disability Program Managers are professionals who oversee and coordinate programs that support individuals with disabilities within an organization or agency. Their responsibilities include ensuring compliance with disability-related laws, developing policies, providing training, and facilitating workplace accommodations. They act as a liaison between employees, management, and external agencies to promote accessibility and inclusion. Disability Program Managers also monitor the effectiveness of disability programs and make recommendations for improvement. Their work is vital in creating an equitable and supportive environment for people with disabilities.

What are the key skills and qualifications needed to thrive as a disability program manager, and why are they important?

To thrive as a Disability Program Manager, you need expertise in disability laws and regulations, program development, and case management, often supported by a relevant degree and experience in disability services. Familiarity with data management systems, accessibility tools, and compliance software is typically required. Strong communication, advocacy, and problem-solving skills help build effective programs and support individuals with disabilities. These skills ensure legal compliance, effective service delivery, and the creation of inclusive environments.

What are some common challenges disability program managers face when coordinating accommodations, and how can they effectively address them?

Disability Program Managers often encounter challenges such as balancing the diverse needs of employees with disabilities, ensuring legal compliance, and navigating limited resources. To address these, effective communication with employees and managers, staying current with accessibility regulations, and fostering strong relationships with HR and external service providers are essential. Proactively educating the workforce and creating clear processes for requesting and implementing accommodations also help streamline support and reduce misunderstandings.

What is the difference between Disability Program Manager vs Disability Specialist?

AspectDisability Program ManagerDisability Specialist
CredentialsTypically requires a bachelor’s degree, often in social work, psychology, or related fields; certifications like CAP or CDR are commonUsually requires similar credentials, including certifications such as CAP or CDR
Work EnvironmentManages programs within organizations, overseeing policies and complianceProvides direct support and assessments to individuals with disabilities
Employer & Industry UsageUsed in government agencies, nonprofits, and large corporationsCommonly employed in healthcare, rehabilitation centers, and social services

The Disability Program Manager focuses on overseeing disability-related programs and policies within organizations, ensuring compliance and strategic management. In contrast, the Disability Specialist provides direct support and assessments to individuals, focusing on personalized services. Both roles require similar credentials but differ in scope and daily responsibilities.

What are popular job titles related to Disability Program Manager jobs in Toronto, ON?

For Disability Program Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Disability Program Manager jobs in Toronto, ON look for?

The top searched job categories for Disability Program Manager jobs in Toronto, ON are:

Disability Program Manager jobs near you
Infographic showing various Disability Program Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Bilingual Disability Case Manager

People Corporation

Toronto, ON

CA$60K - CA$67K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 4 days ago

Key responsibilities

  • Process short-term disability claims for payment by applying established policies and procedures.

  • Provide administrative support to clients, members, and insurers to facilitate effective and prompt processing of disability claims.

  • Manage cases until return to work or claim resolution.

Job description

We are seeking a Bilingual Disability Case Manager to join our Coughlin team in Ottawa, Burlington, or Winnipeg, though we are flexible on location.
If you are bilingual (French and English) and an experienced Disability Management professional or have a keen interest in health, wellness, and disability management, plus enjoy working in a team environment, we encourage you to apply.
The Bilingual Disability Case Manager is required to process short-term disability claims for payment by applying established policies and procedures. They will also provide administrative support to clients, members, and insurers to allow effective and prompt processing of all disability claims. In addition, the Bilingual Disability Case Manager will be a direct liaison with Trustees, employers, and members to provide information regarding procedures and claim status to the plan consultants and other company staff as needed.The Bilingual Disability Case Manager will:

  • Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, functional abilities, job demands, and contractual provisions

  • In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work

  • Conduct regular assessments to understand the client's ongoing functional abilities, recovery, and treatment needs

  • Determine work-readiness and develop suitable RTW programs

  • Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services

  • Manage cases until return to work or claim resolution

To be successful as the Bilingual Disability Case Manager with Coughlin & Associates, you will need:

  • Completion of a Bachelor's degree or diploma in a health-related field or disability management

  • 3+ years experience in disability claims adjudication or case management

  • Full fluency in French and English

  • A high degree of confidentiality as you will have access to a moderate range of confidential information

  • Strong judgement and critical thinking skills - able to exercise judgement in various situations and ensure work is completed in a timely and accurate fashion in order to meet deadlines

  • Accuracy and Precision - an ability to detect errors before they have negative impact

  • Communication skills - responding to clients, members or other external contacts, preparing correspondence, assisting with appeals, etc.

  • Strong assessment and decision-making skills

  • Strong understanding of medical and mental health conditions and treatments

  • To effectively manage and resolve conflict


All-star candidates will have:

  • Proficiency using the Microsoft Suite - MS Word, Excel, Outlook, etc...

  • A customer service-focused mentality with a positive outlook and a high level of accountability

  • The ability to prioritize and multi-task in a fast-paced environment

What's in it for you:

  • Learn by working alongside our experts.

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Assistance for the completion of industry designations

  • Competitive compensation

About Coughlin & Associates Ltd.:


Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

  • Group benefits consulting and plan marketing

  • Plan administration and correspondence

  • Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada's most respected companies, unions, and public service organizations.


Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com

The base salary for this position is between $60,000 - $67,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc.). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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