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Disability Claims Representative Jobs (NOW HIRING)

Company-paid ST and LT Disability * Maternity Leave/ Parental Leave * Subsidized Parking * Company-paid Term Life/ Accidental Death Insurance About Cottingham & Butler Claims Services At Cottingham ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Determines benefits due, makes timely claims payments and adjustments for workers compensation ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Determines benefits due, makes timely claims payments and adjustments for workers compensation ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Determines benefits due, makes timely claims payments and adjustments for workers compensation ...

... Disability Representative Our teams thrive together! We collaborate in person and embrace a ... Determines benefits due, makes timely claims payments and adjustments for workers compensation ...

Company-paid ST and LT Disability * Maternity Leave/ Parental Leave * Subsidized Parking * Company-paid Term Life/ Accidental Death Insurance About Cottingham & Butler Claims Services At Cottingham ...

Company-paid ST and LT Disability * Maternity Leave/ Parental Leave * Subsidized Parking * Company-paid Term Life/ Accidental Death Insurance About Cottingham & Butler Claims Services At Cottingham ...

... Disability Representative Sr. PRIMARY PURPOSE :Provides disability case management and complex ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

... Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

... Representative Sr PRIMARY PURPOSE :Provides disability case management and complex claim ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

... Representative Sr PRIMARY PURPOSE :Provides disability case management and complex claim ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

... Disability Representative Sr Our teams connect! We collaborate onsite and have a hybrid work ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

... Disability Representative Sr. Our teams connect! We collaborate onsite and have a hybrid work ... Oversees additional facets of complex claims including but not limited to comorbidities, concurrent ...

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Disability Claims Representative information

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$11

$24

$42

How much do disability claims representative jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for disability claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Disability Claims Representative, and why are they important?

To thrive as a Disability Claims Representative, you generally need knowledge of insurance policies, claims processing, and relevant legal regulations, often supported by a bachelor’s degree or equivalent experience. Familiarity with claims management software, medical terminology, and document review systems is commonly required. Strong attention to detail, empathy, and effective communication are critical soft skills for evaluating claims and interacting with claimants. These skills and qualities ensure fair, accurate claims decisions and foster trust with clients during challenging times.

How does a Disability Claims Representative typically collaborate with medical professionals during the claims process?

As a Disability Claims Representative, you will frequently interact with medical professionals to gather and interpret medical documentation relevant to a claimant's disability. This often involves requesting additional information, clarifying medical terminology, and discussing the claimant's condition to ensure a thorough understanding of their ability to work. Effective communication and collaboration with healthcare providers are essential to making informed, fair decisions on claims, while also ensuring compliance with legal and company guidelines.

What does a Disability Claims Representative do?

A Disability Claims Representative is responsible for reviewing, evaluating, and processing disability insurance claims. They work with claimants, healthcare providers, and employers to gather necessary documentation, verify eligibility, and determine the validity of claims. Their role involves interpreting policy provisions, making informed decisions about claim approval or denial, and ensuring timely and accurate payment of benefits. They also communicate with claimants to explain decisions and provide updates throughout the claims process.

What is the difference between Disability Claims Representative vs Claims Adjuster?

AspectDisability Claims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing varies by state and claim type
Work EnvironmentOffice settings, customer service interactions, claims processingField or office, investigating claims, inspecting damages
Employer & IndustryInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search & ComparisonDisability Claims Representative vs Claims Adjuster

The main difference is that Disability Claims Representatives focus on processing disability insurance claims, assisting claimants with documentation and benefits, while Claims Adjusters evaluate damages and determine claim validity, often inspecting property or auto damages. Both roles require insurance knowledge and customer service skills but differ in their specific responsibilities and work environments.

More about Disability Claims Representative jobs
What states have the most Disability Claims Representative jobs? States with the most job openings for Disability Claims Representative jobs include:
Claims Representative

Claims Representative

Cottingham & Butler

Dubuque, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

72nd of 259 rated insurance


Job description

Join our Claims Academy - we are building the next generation of expert Claims Adjusters!
Location: Dubuque, Iowa - in office
It's an exciting time at CBCS! We've been experiencing explosive growth, and as a result, we're adding a number of Claims Representatives to our team! No experience? No problem. At CBCS, you'll receive in-depth training, providing you with all the information and tools you'll need to succeed. From day one, you'll be surrounded by and learning from talented industry experts, dedicated trainers, mentors and colleagues all invested in your professional growth!
As a Claims Representative you will:
  • Analyze and process claims
  • Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S.
  • Engage private investigators if fraud is suspected
  • Advise clients and negotiate settlements on their behalf
  • Actively manage litigation

This position will never leave you bored. No two claims are the same so you'll be constantly learning new things and meeting new people.
The ideal candidate will have a Bachelor's degree and prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment.
Pay & Benefits
  • Salary
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler Claims Services
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn

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