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Directory Assistant Jobs in California (NOW HIRING)

OSTechnical

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IT Support Analyst - Level I | 24x7 Environment

Ventura, CA · On-site

$24 - $26/hr

Troubleshoot network and internet connectivity issues * Assist users with password resets, account ... Technology Environment Active Directory, Windows environments, Citrix Workspace, Config Manager ...

Kros-Wise

Desktop Support Technician

San Diego, CA

$20.50 - $26.25/hr

Troubleshoot user access issues related to CAC, Active Directory, and network permissions * Support patch management, antivirus, and STIG compliance tasks * Assist in imaging systems and software ...

Kros-Wise

Desktop Support Technician

San Diego, CA · On-site

$70K - $85K/yr

Troubleshoot user access issues related to CAC, Active Directory, and network permissions * Support patch management, antivirus, and STIG compliance tasks * Assist in imaging systems and software ...

OSTechnical

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Technical Support Analyst

Ventura, CA · On-site

$25 - $26/hr

Troubleshoot network and internet connectivity issues * Assist users with password resets, account ... Technology Environment Active Directory, Windows environments, Citrix Workspace, Config Manager ...

Clinica Romero

Executive Assistant

Los Angeles, CA

Executive Assistant Status: Full Time Department: Executive Office Reports to: President & Chief ... Maintain an up-to-date preferred vendor directory and build long-term relationships with trusted ...

Clinica Romero

Executive Assistant

Los Angeles, CA · On-site

Executive Assistant Status: Full Time Department: Executive Office Reports to: President & Chief ... Maintain an up-to-date preferred vendor directory and build long-term relationships with trusted ...

Clinica Romero

Executive Assistant

Los Angeles, CA · On-site

Executive Assistant Status: Full Time Department: Executive Office Reports to: President & Chief ... Maintain an up-to-date preferred vendor directory and build long-term relationships with trusted ...

Clínica Romero

Executive Assistant

Los Angeles, CA · On-site

$70K - $90K/yr

Executive Assistant Status: Full Time Department: Executive Office Reports to: President & Chief ... Maintain an up-to-date preferred vendor directory and build long-term relationships with trusted ...

Tecolote Research

Systems Administrator

Goleta, CA · On-site

$55K - $75K/yr

Support Active Directory, DNS, DHCP, Group Policy, and general Windows Server administration * Assist with identity, access control, and security hardening tasks Documentation & Operations * Maintain ...

Tecolote Research

Systems Administrator

El Segundo, CA · On-site

$55K - $75K/yr

Support Active Directory, DNS, DHCP, Group Policy, and general Windows Server administration * Assist with identity, access control, and security hardening tasks Documentation & Operations * Maintain ...

Kros-Wise

System Administrator

San Diego, CA · On-site

$100K - $135K/yr

... Directory, DNS, DHCP, and GPOsPerform routine maintenance: patching, backups, log reviews, and ... Azure)Assist in implementing and maintaining RMF controls, DISA STIGs, and security ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are the most commonly searched types of Directory jobs in California? The most popular types of Directory jobs in California are:
What are popular job titles related to Directory Assistant jobs in California? For Directory Assistant jobs in California, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in California look for? The top searched job categories for Directory Assistant jobs in California are:
What cities in California are hiring for Directory Assistant jobs? Cities in California with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

IT Support Analyst - Level I | 24x7 Environment

OSTechnical

Ventura, CA • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

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Job description

IT Support Analyst – Level I | 24x7 Environment
Our hospital client is seeking a customer-focused IT Support Analyst (Level I) to provide frontline technical support in a fast-paced healthcare environment where technology plays a critical role in patient care.
This role supports clinicians, administrative staff, and hospital departments by troubleshooting technical issues, maintaining systems, and ensuring end users can access the tools they need to do their jobs.
Important: Because hospitals operate 24/7, candidates must be flexible to work various shifts, including evenings, weekends, and holidays if needed.
Key Responsibilities
• Provide Level I technical support for PCs, printers, mobile devices, and VoIP phones
• Troubleshoot network and internet connectivity issues
• Assist users with password resets, account creation/modification/termination
• Support Windows systems and Microsoft technologies
• Reimage and deploy laptops and workstations
• Document and update tickets to ensure smooth shift handoffs
• Escalate high-priority issues when necessary
• Assist with basic monitoring tasks and special IT projects
Common calls include login issues, connectivity problems, printer troubleshooting, and application access support.
Technology Environment
Active Directory, Windows environments, Citrix Workspace, Config Manager, BeyondTrust/Bomgar, Lansweeper, BitLocker, Outlook, MS Teams, and healthcare systems such as Epic, Meditech, Allscripts, PatientKeeper, Teletracking, and others.
Required Skills
• Strong customer service and communication skills
• Experience troubleshooting Windows PCs and peripherals
• Basic understanding of Active Directory
• Working knowledge of TCP/IP, DNS, and DHCP
• Ability to walk non-technical users through solutions
Qualifications
• High School Diploma or GED (required)
• Experience supporting Windows-based computers and network printers
• Experience supporting mobile devices and VoIP phones preferred
Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.