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Directory Assistant Jobs in California (NOW HIRING)

Dental Office

Be Seen First

Registered Dental Assistant

Lake Elsinore, CA · On-site

$23 - $27/hr

... directory. · Educates patients by giving oral hygiene, plaque control, and postoperative ... Assist with other duties as directed. · Maintain regular, predictable attendance. Minimum ...

Larchmont Charter School

Office Assistant

Los Angeles, CA · On-site

$20 - $25/hr

Updating documents according to procedure (student directory, staff contact list); * PowerSchool ... Perform other duties as assigned. * Assist in other school programs when necessary. Knowledge of

LARCHMONT SCHOOLS

Office Assistant

Los Angeles, CA

$20 - $25/hr

Updating documents according to procedure (student directory, staff contact list); * PowerSchool ... Perform other duties as assigned. * Assist in other school programs when necessary. Knowledge of

Dental Office

Be Seen First

Registered Dental Assistant

Montebello, CA · On-site

$23 - $27/hr

... directory. · Educates patients by giving oral hygiene, plaque control, and postoperative ... Assist with other duties as directed. · Maintain regular, predictable attendance. Minimum ...

Robert Half

IT Support Specialist

Imperial Beach, CA · On-site

$23.75 - $27.50/hr

Manage user account support tasks within Active Directory, including updates to permissions ... Strong communication skills with the ability to assist users in a clear and detail-oriented manner.

Pomona College

Graduate Assistant

Claremont, CA · On-site

$22/hr

Graduate Assistant ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is ... directory. Graduate/Professional School Advising * After training, advise students on grad ...

Pomona College

Graduate Assistant

Claremont, CA · On-site

$22/hr

Graduate Assistant ABOUT POMONA COLLEGE: Located near Los Angeles, California, Pomona College is ... directory. Graduate/Professional School Advising * After training, advise students on grad ...

DKN HOTEL GROUP

IT Systems Support Specialist

Irvine, CA · On-site

$30 - $35/hr

The role supports Microsoft 365, Active Directory, Microsoft Entra ID, Windows endpoints, endpoint ... Monitor endpoint health and security alerts; assist with vulnerability remediation and security ...

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Directory Assistant information

What is the difference between Directory Assistant vs Receptionist?

AspectDirectory AssistantReceptionist
Primary RoleManaging directory inquiries, providing contact information, and assisting visitors with directionsGreeting visitors, answering phones, and handling front desk duties
Work EnvironmentOffice settings, often in large organizations or directories servicesFront desk areas in offices, hotels, or healthcare facilities
Required CredentialsHigh school diploma; communication skills; familiarity with directory systemsHigh school diploma; customer service skills; communication skills

While both roles involve front-facing communication, a Directory Assistant primarily manages directory inquiries and contact information, whereas a Receptionist handles visitor greeting, phone calls, and front desk operations. The roles often overlap in customer service skills but differ in specific responsibilities and work environments.

What is a directory assistant?

Directory Assistants are professionals who help individuals locate contact information, such as phone numbers and addresses, for people, businesses, or organizations. Traditionally, they worked for telephone companies, responding to inquiries from callers seeking specific listings. Today, their role may also include managing digital databases, assisting with online directory searches, and providing customer service. They must be detail-oriented, have strong communication skills, and be knowledgeable about privacy regulations pertaining to personal information.

What are the key skills and qualifications needed to thrive as a directory assistant, and why are they important?

To thrive as a Directory Assistant, you need strong communication skills, attention to detail, and proficiency in handling customer inquiries, often with a high school diploma or equivalent. Familiarity with telephone systems, directory databases, and customer relationship management (CRM) software is typically required. Patience, professionalism, and problem-solving abilities are vital soft skills for delivering excellent customer service. These skills ensure accurate information delivery, efficient call handling, and a positive experience for callers.

What are some common challenges directory assistants face when managing large volumes of information requests?

Directory Assistants often handle a high volume of calls and inquiries, which can be challenging when requests come in rapidly or involve complex information. Staying organized and maintaining accuracy under pressure is essential, as providing incorrect contact details can impact customer satisfaction. Additionally, Directory Assistants must be comfortable using multiple databases and directory systems while maintaining a friendly, helpful demeanor. Strong communication skills and attention to detail are key to overcoming these challenges and ensuring efficient service.

What jobs does a directory assistant do?

A directory assistant helps callers find contact information for businesses, organizations, or individuals, often working in call centers or customer service environments. They use phone directories, databases, or online tools to provide accurate information quickly and may handle inquiries via phone, email, or chat. Strong communication skills and familiarity with directory resources are essential for this role.
What are the most commonly searched types of Directory jobs in California? The most popular types of Directory jobs in California are:
What are popular job titles related to Directory Assistant jobs in California? For Directory Assistant jobs in California, the most frequently searched job titles are:
What job categories do people searching Directory Assistant jobs in California look for? The top searched job categories for Directory Assistant jobs in California are:
What cities in California are hiring for Directory Assistant jobs? Cities in California with the most Directory Assistant job openings:
Directory Assistant jobs near you
Infographic showing various Directory Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

INFORMATION SYSTEMS ASSISTANT

Geary Pacific Supply

Anaheim, CA • On-site

$18.75 - $25.50/hr

Full-time

Re-posted 8 days ago

Geary Pacific Supply rating

9.2

Company rating: 9.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

17th of 415 rated retail wholesalers

Job description

Job Summary:
Geary Pacific Supply is a heating, air conditioning, and ventilation distributor established in 1961, focused on providing excellent customer service. The IT Services Assistant will be responsible for ensuring optimal performance of company computer systems, developing enhancements, and providing technical support across all company locations.
Responsibilities:
• Respond to Technical Support Service Desk issues related to employee workstations, printers, networking, mobile devices, etc.
• Log and maintain Technical Support Service Desk tickets using the company help desk platform.
• Proactively monitor and maintain networks across all company locations.
• Maintain user workstations for maximum reliability and uptime.
• Monitor and maintain the company ERP system to ensure maximum uptime for all users.
• Support and maintain the company's Windows server environment.
• Assist with monitoring, maintenance, and configuration of the company VoIP phone system.
• Set up new users on all necessary IT-related tools.
• Provide end-user training, including new user orientation and support for technology rollouts.
• Support special projects to ensure proper installation and configuration in a timely manner.
• Ensure all company IT inventory is up to date with current software/hardware versions and assist with upgrades.
• Maintain inventory lists of all IT-related assets across company locations.
• Develop and distribute 'how-to' setup guides to help employees resolve common technical issues.
Qualifications:
Required:
• 1-3 years of comparable job responsibilities
• 4 Year Degree
Preferred:
• Advanced knowledge of Windows, iOS, Android, and Microsoft Office.
• Experience with Microsoft Intune, SharePoint, and Azure.
• Familiarity with Active Directory and user account administration.
• Basic networking knowledge (IP addressing, DNS, DHCP, VPN).
• Ability to prioritize and manage multiple support tickets effectively.
• Experience supporting VoIP phone systems.
• Skilled in communicating technical support processes to end-users in clear, understandable terms.
• Team player willing to assist all employees, and resolve needs effectively and efficiently.
• Strong troubleshooting skills to ensure proper resolution to any issues.
Company:
Geary Pacific Supply is a wholesale company offering HVAC products. Founded in 1961, the company is headquartered in Anaheim, USA, with a team of 201-500 employees. The company is currently Growth Stage.

What Geary Pacific Supply employees say

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Hours and flexibility

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