ZipRecruiter

Log In

1

Director Workforce Development Jobs in Philadelphia, PA

Baker Industries

Be Seen First

Director of Development

Philadelphia, PA · On-site

$75K - $90K/yr

... workforce development. We provide job training and employment opportunities for adults facing ... We are looking for a Director of Development to help us build on our fundraising foundation and ...

previous pagenext page

Showing results 21-40

All JobsWorkforce Development JobsDirector Workforce Development JobsDirector Workforce Development Jobs in Philadelphia, PA

Director Workforce Development information

See Philadelphia, PA salary details

$16.1K

$86K

$130.7K

How much do director workforce development jobs pay per year?

As of Aug 17, 2026, the average yearly pay for director workforce development in Philadelphia, PA is $85,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $110,500.00 per year, depending on experience, location, and employer.

What does a director of workforce development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What are some common challenges faced by a director of workforce development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What are the key skills and qualifications needed to thrive as a director of workforce development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

What are the most commonly searched types of Workforce Development jobs in Philadelphia, PA?

The most popular types of Workforce Development jobs in Philadelphia, PA are:

What are popular job titles related to Director Workforce Development jobs in Philadelphia, PA?

For Director Workforce Development jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Director Workforce Development jobs in Philadelphia, PA look for?

The top searched job categories for Director Workforce Development jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Director Workforce Development jobs?

Cities near Philadelphia, PA with the most Director Workforce Development job openings:

Director Workforce Development jobs near you
Infographic showing various Director Workforce Development job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $85,987 per year, or $41.3 per hour.

Director Ambulatory Workforce and Access Operations

Pennsylvania Medicine

Philadelphia, PA • On-site

Full-time

Posted 13 days ago

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Clinical Practices of the University of Pennsylvania (CPUP)
Department: CPUP Admin
Location: Philadelphia, PA
Hours: Full-Time
Summary:
  • The Director, Ambulatory Workforce and Access Operations is a strategic and operational leader within CPUP Administration responsible for advancing a centralized registration model and optimizing workforce deployment across a large, complex ambulatory enterprise comprising 19 academic departments and 250+ ambulatory practices.
  • This role leads the development and expansion of centralized patient access functions including registration, check-in, and check-out while driving workforce planning strategies for both clinical and non-clinical staff. The Director plays a critical role in enhancing patient experience, improving operational efficiency, and supporting scalable growth through standardized processes, digital innovation, and effective staffing models
  • This role will be responsible for the planning, organizing and directing of all activities associated with the front end of the revenue cycle for services in the CPUP outpatient ambulatory services in accordance with established Schedgistration principles.
  • The Director is responsible for the organization, control and management of customer service, quality assurance, management reporting, budgetary requirements, compliance, records management, registration, eligibility, point of service collection, payer information, employee system training and EPIC application support. The role will focus on quality, customer service, employee engagement and the use of economies of scale throughout CPUP locations.
  • Essential functions include but not limited to: Personnel management within budgetary requirements; participating in the development, implementation and review of departmental operating plan and developing and implementing a plan for future departmental growth.

Responsibilities:
Central Registration Strategy & Ambulatory Operations
  • Lead the design, implementation, and expansion of a centralized registration model across CPUP ambulatory practices.
  • Oversee the growth and standardization of centralized Patient Service Associate (PSA) functions, ensuring consistent, high-quality patient access experiences.
  • Drive adoption of mobile arrival as the primary patient check-in method, reducing front-desk congestion and improving throughput.
  • Lead expansion of centralized check-out and virtual check-out capabilities to streamline patient departure workflows.
  • Oversee and optimize patient scheduling ticket processes to enhance self-service and access.
Ambulatory Transformation & Standardization
  • Direct CPUP ambulatory-wide initiatives to transition ambulatory sites to centralized registration workflows.
  • Partner with operational and clinical leaders to ensure successful change management, adoption, and sustainment of standardized processes.
  • Identify opportunities to improve efficiency, reduce variability, and enhance patient flow across all sites.
Workforce Planning & Clinical Float Pool Oversight
  • Develop and execute workforce planning strategies across clinical and non-clinical ambulatory teams.
  • Oversee a centralized float pool of Registered Nurses (RNs), Licensed Practical Nurses (LPNs), and Medical Assistants (MAs), ensuring optimal deployment to meet operational needs.
  • Provide leadership to a Clinical Manager responsible for day-to-day float pool operations.
  • Align staffing models with patient demand, access goals, and financial targets.
Leadership & Team Oversight
  • Directly manage: Clinical Manager (Float Pool), Operations Manager, Operations Supervisor
  • Provide strategic oversight for PSA teams and centralized registration staff.
  • Foster a high-performing, service-oriented culture focused on accountability, collaboration, and continuous improvement.
Patient Experience Strategy
  • Lead the entity's ambulatory patient experience program, ensuring alignment with organizational goals.
  • Develop and implement strategies to improve patient satisfaction, access, and ease of navigation.
  • Monitor patient experience metrics and drive targeted improvements across registration and access touchpoints.
Onboarding, Training & Workforce Development
  • Oversee onboarding and training programs for but not limited to ambulatory managers and patient service associates along with additional CPUP standard role onboarding needs.
  • Ensure consistent education on centralized workflows, patient experience standards, and digital tools (e.g., mobile arrival, virtual check-out).
  • Develop career pathways and competency models to support workforce engagement and retention.
Digital Innovation & Access Optimization
  • Partner with IT and digital teams to enhance adoption of patient-facing technologies.
  • Monitor and improve utilization of mobile arrival, virtual check-out, and digital scheduling tools.
  • Leverage data and analytics to inform decisions and track performance.
Education or Equivalent Experience:
  • Bachelors degree (Required)
  • 5+ years' healthcare hospital/ambulatory practice management experience (Required)
  • 8+ years' front end Revenue Cycle experience (Required)
  • 2+ years' experience in an EPIC hospital and/or Physician Revenue Cycle experience (Required)
  • Must have successful practice management/hospital operation management, systems and process implementation as well as proven leadership abilities, organizational skills and the ability to communicate effectively at all levels (Required)
  • Strong analytics required to identify trends for process improvements and denial mitigation (Required)
  • Drivers license (Required)
  • Masters degree and 10+ years healthcare/ambulatory practice management (Preferred)
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

Apply