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Director Workforce Development Jobs in Pennsylvania

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Director Workforce Development information

What does a director of workforce development do?

A Director of Workforce Development leads efforts to design, implement, and oversee programs that enhance the skills and employability of a community's workforce. This role involves collaborating with businesses, educational institutions, and government agencies to identify workforce needs and create training programs that fill skill gaps. Directors often manage teams, secure funding, and evaluate the effectiveness of workforce initiatives. Their ultimate goal is to ensure that workers are prepared for current and future job opportunities, supporting both individual career growth and broader economic development.

What are some common challenges faced by a director of workforce development in aligning training programs with organizational goals?

A Director of Workforce Development often encounters the challenge of ensuring that training and development initiatives are closely aligned with both the immediate and long-term objectives of the organization. This requires staying updated on industry trends, regularly assessing workforce skill gaps, and collaborating with department leaders to anticipate future talent needs. Balancing budget constraints, rapidly changing technologies, and diverse learning preferences across the workforce can also present difficulties. Successful directors leverage data-driven strategies and maintain strong communication channels with stakeholders to overcome these challenges.

What are the key skills and qualifications needed to thrive as a director of workforce development, and why are they important?

To thrive as a Director of Workforce Development, you need expertise in program management, workforce planning, and labor market analysis, often backed by a bachelor's or master's degree in human resources, business, or a related field. Familiarity with HR information systems (HRIS), data analytics tools, and workforce development certifications such as CWDP is typically required. Strategic thinking, leadership, stakeholder engagement, and excellent communication are standout soft skills for this role. These abilities are crucial for developing effective workforce strategies, aligning talent initiatives with organizational goals, and fostering partnerships that drive organizational and community success.

What is the difference between Director Workforce Development vs Workforce Development Coordinator?

AspectDirector Workforce DevelopmentWorkforce Development Coordinator
CredentialsBachelor’s degree often required; advanced degrees preferred; experience in workforce programsAssociate or bachelor’s degree; relevant experience in workforce or community programs
Work EnvironmentLeadership role overseeing teams and programs; strategic planningOperational role supporting program implementation; administrative tasks
Employer & Industry UsageGovernment agencies, non-profits, educational institutionsCommunity organizations, government offices, training providers

The Director Workforce Development typically holds a higher-level leadership position, focusing on strategic planning and overseeing workforce programs. The Workforce Development Coordinator handles day-to-day program operations and supports implementation. Both roles are essential in workforce development initiatives but differ in scope and responsibilities.

What are the most commonly searched types of Workforce Development jobs in Pennsylvania? The most popular types of Workforce Development jobs in Pennsylvania are:
What are popular job titles related to Director Workforce Development jobs in Pennsylvania? For Director Workforce Development jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Director Workforce Development jobs in Pennsylvania look for? The top searched job categories for Director Workforce Development jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Director Workforce Development jobs? Cities in Pennsylvania with the most Director Workforce Development job openings:
Director Workforce Development jobs near you
Infographic showing various Director Workforce Development job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director of Digital Equity

City of Philadelphia

Philadelphia, PA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago

City Of Philadelphia rating

8.0

Company rating: 8.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

384th of 844 rated public administrative organizations

Job description

Company Description
With a workforce of over 25,000 people, and opportunities in more than 1,000 different job categories, the City of Philadelphia is the fifth largest city in the United States and one of the largest employers in Southeastern Pennsylvania. As an employer, the City of Philadelphia operates through the guiding principles of service, integrity, respect, accountability, collaboration, diversity and inclusion. Through these principles, we strive to effectively deliver services, to resolve the challenges facing our city, and to make Philadelphia a place where all of our residents have the opportunity to reach their potential.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia, headed by the Chief Information Officer (CIO). The Office of Innovation and Technology (OIT) oversees most major technology projects for the City of Philadelphia. Our goal is to use technology as a tool that empowers City employees and ensures residents receive timely, accessible government services.
The Director of Digital Equity serves as the senior leader responsible for developing, implementing, and managing the City of Philadelphia's Digital Equity Strategy and resident-facing digital inclusion initiatives. This position oversees programs designed to increase access to affordable internet, technology devices, digital literacy training, digital navigation services, workforce development opportunities, and emerging technology education for Philadelphia residents. The Director provides strategic leadership, operational oversight, staff management, budget administration, partnership development, and performance accountability for all Digital Equity programs. This role ensures residents have equitable access to the technology, skills, and support necessary to participate fully in education, employment, healthcare, government services, and economic opportunities.
Job Description
Strategic Leadership & Vision
  • Develop and implement the City's Digital Equity Strategic Plan
  • Establish annual goals, objectives, and performance measures
  • Identify emerging digital inclusion needs and opportunities
  • Develop long-term sustainability strategies for Digital Equity programs

Program Management & Oversight
  • Oversee all Digital Equity programs and initiatives
  • Ensure successful implementation of program goals and deliverables
  • Monitor program performance and outcomes
  • Ensure consistency and quality across all Digital Equity services

Digital Navigator Program Leadership
  • Oversee the City's Digital Navigator Program
  • Develop service delivery standards and performance expectations
  • Train and support Lead Navigators and Digital Navigators

Partnership Development & Stakeholder Engagement
  • Build and maintain strategic relationships with:
  • City Council offices
  • Universities and educational institutions
  • Nonprofit organizations
  • Technology companies
  • Broadband providers
  • Workforce development organizations
  • Philanthropic organizations
  • Community-based organizations
  • Identify funding, sponsorship, and partnership opportunities
  • Serve as the primary executive representative for Digital Equity initiatives
  • Strengthen collaboration across public, private, nonprofit, and academic sectors

Additional areas of responsibilities:
Budget & Fiscal Management
Community Impact & Service Delivery
Data, Reporting & Performance Management
Public Representation & Advocacy
Qualifications
REQUIRED QUALIFICATIONS
  • Bachelor's degree in Public Administration, Information Technology, Community Development, Education, Business Administration, Communications, or related field
  • Minimum 7 years of progressively responsible leadership experience in program management, digital inclusion, community engagement, technology initiatives, education, workforce development, or public administration
  • Minimum 3 years of supervisory experience managing a team of 5 or more staff
  • Demonstrated experience managing complex programs, budgets, and multi-disciplinary staff
  • Experience developing and maintaining partnerships with government, nonprofit, academic, and private sector stakeholders
  • Strong strategic planning, operational leadership, and project management skills
  • Excellent written, verbal, and public presentation communication skills
  • Experience working with and in service of diverse communities across Philadelphia
  • Demonstrated commitment to racial equity, economic inclusion, and community-centered public service

PREFERRED QUALIFICATIONS
  • Master's degree in Public Administration, Public Policy, Urban Planning, Information Technology, or related field
  • Experience leading digital equity, digital inclusion, or broadband access programs at a city, state, or regional level
  • Familiarity with federal digital equity programs including BEAD, ACP, Digital Equity Act grants, and E-Rate
  • Experience with the City of Philadelphia government, OIT systems, or Philadelphia community organizations
  • Knowledge of community technology programs, Digital Literacy Alliance ecosystems, or navigator program models
  • Experience managing or overseeing frontline community service teams delivering resident-facing services
  • Proficiency in program evaluation, impact reporting, and data-driven decision making
  • Bilingual or multilingual skills a plus - Spanish, Chinese, or other languages widely spoken in Philadelphia

Additional Information
Salary Range: $110k-$130k
Salary cannot exceed $130k
All applications must include a cover letter. Applications without a cover letter will be considered incomplete.
Work Setting: in-person (onsite)
Did you know?
• We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:
http://www.phila.gov/humanrelations/Pages/default.aspx

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