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Director Wholesale Operations Jobs (NOW HIRING)

Under Armour

Director, Wholesale - Academy

Katy, TX · On-site

$165K - $220K/yr

Purpose of Role The Director, Wholesale - Academy is responsible for developing and executing the ... and operations. This role requires deep Sporting Goods industry expertise, strong executive ...

Ruggable

Manager of Wholesale Operations

Chicago, IL · On-site

$110K - $135K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an ... Ruggable is seeking a dynamic Manager of Wholesale Operations (Player Coach) to lead the end-to-end ...

Under Armour, Inc.

Director, Wholesale - Academy

Katy, TX · Hybrid

$165K - $220K/yr

Purpose of Role The Director, Wholesale - Academy is responsible for developing and executing the ... and operations. This role requires deep Sporting Goods industry expertise, strong executive ...

Doist

Director of Commercial Operations

Manhattan, NY · On-site

$140 - $200/hr

We are seeking a Director of Commercial Operations to own the operational infrastructure powering ... Core Responsibilities Wholesale Operations -- National & Specialty Oversee the end-to-end ...

Doist

$140 - $200/hr

We are seeking a Director of Commercial Operations to own the operational infrastructure powering ... Core Responsibilities Wholesale Operations -- National & Specialty Oversee the end-to-end ...

Ruggable

Manager of Wholesale Operations

Bedford Park, IL

$110K - $135K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an ... Ruggable is seeking a dynamic Manager of Wholesale Operations (Player Coach) to lead the end-to-end ...

Doist

Director of Commercial Operations

Los Angeles, CA · On-site

$140 - $200/hr

We are seeking a Director of Commercial Operations to own the operational infrastructure powering ... Core Responsibilities Wholesale Operations -- National & Specialty Oversee the end-to-end ...

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Director Wholesale Operations information

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$34K

$107.7K

$179.5K

How much do director wholesale operations jobs pay per year?

As of Aug 13, 2026, the average yearly pay for director wholesale operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a director wholesale operations?

A Director of Wholesale Operations oversees the strategic and day-to-day management of a company's wholesale business activities. This role involves coordinating sales, logistics, inventory, and customer relationships to ensure efficient operations and achieve revenue goals. They work closely with other departments to develop policies, streamline processes, and drive growth in wholesale channels. Additionally, they analyze market trends and performance data to optimize operations and support business expansion.

What are the key skills and qualifications needed to thrive as a director wholesale operations?

To thrive as a Director of Wholesale Operations, you need expertise in supply chain management, sales strategy, inventory control, and a relevant bachelor's degree, often coupled with significant industry experience. Familiarity with ERP systems, CRM platforms, and advanced Excel or analytics tools is typically required, along with certifications like APICS or Six Sigma being advantageous. Exceptional leadership, negotiation, and problem-solving skills help drive operational efficiency and foster strong partner relationships. These capabilities are vital to optimizing wholesale processes, achieving revenue targets, and ensuring seamless collaboration across departments.

How does a director wholesale operations typically collaborate with sales and supply chain teams to optimize performance?

A Director of Wholesale Operations works closely with both sales and supply chain teams to ensure that inventory levels align with demand forecasts and customer orders are fulfilled efficiently. Regular meetings and data sharing between these departments are crucial for identifying trends, addressing bottlenecks, and implementing process improvements. This role often involves facilitating communication, resolving operational issues, and developing strategies that support company growth while maintaining high service levels. Collaboration ensures that the wholesale business can adapt quickly to market changes and customer needs.

What is the difference between Director Wholesale Operations vs Wholesale Manager?

AspectDirector Wholesale OperationsWholesale Manager
ResponsibilitiesOversees overall wholesale strategy, manages multiple teams, and sets long-term goalsManages daily wholesale activities, supervises sales teams, and ensures targets are met
Required CredentialsBachelor's degree, extensive industry experience, leadership skillsBachelor's degree, relevant sales or industry experience
Work EnvironmentStrategic planning, cross-department collaboration, executive meetingsTeam management, client interactions, sales operations
Industry UsageCommon in large organizations with complex wholesale operationsFound in both small and large companies, more operational focus

The main difference between a Director Wholesale Operations and a Wholesale Manager lies in scope and strategic focus. The Director oversees overall strategy and long-term planning, while the Wholesale Manager handles daily operations and team management. Both roles require relevant industry experience and leadership skills, but the Director's role is more strategic and senior.

More about Director Wholesale Operations jobs
What cities are hiring for Director Wholesale Operations jobs? Cities with the most Director Wholesale Operations job openings:
What are the most commonly searched types of Wholesale Operations jobs? The most popular types of Wholesale Operations jobs are:
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What job categories do people searching Director Wholesale Operations jobs look for? The top searched job categories for Director Wholesale Operations jobs are:
Director Wholesale Operations jobs near you
Infographic showing various Director Wholesale Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Head of Guest Services and Wholesale Operations

Ampersand Brands

Denver, CO • On-site

$100 - $120/hr

Other

Posted 7 days ago

Job description

Head of Guest Services and Wholesale Operations About Us

Ampersand Brands is the home behind Hammond's Candies and Lolli & Pops: a century of confectionery craft paired with a growing specialty retail footprint. We treat our wholesale partners as guests. This role leads the team and the operating model behind that relationship, owning the full journey from order placement to delivery across both brands.

The Role

The Head of Guest Services and Wholesale Operations owns the entire order-to-delivery experience for Ampersand Brands. This person leads the wholesale guest services and order entry teams, owns the relationship with our third-party logistics partner, and is accountable for all inbound and outbound product flow for Hammond's Candies and Lolli & Pops across wholesale, e-commerce, and store replenishment. Ampersand is transitioning fulfillment from a company-run warehouse to a 3PL model, and this seat leads that transition and then runs the model it creates. The role reports to the Chief Executive Officer.

What You'll Do

Lead and develop the wholesale guest services and order entry teams, setting goals, coaching performance, and hiring as the function scales. Own the 3PL relationship end to end: service level agreements, capacity commitments, peak season planning, invoice and claims audit, and quarterly business reviews. Own all inbound flow from Hammond's production and outside vendors into the 3PL network, and all outbound flow to wholesale accounts, e-commerce guests, and Lolli & Pops stores. Own the guest services and operations scorecard: order accuracy, on-time ship rate, 3PL SLA compliance, partner response times, freight cost per order, and inventory accuracy. Serve as the escalation point for the most complex account and fulfillment issues, working cross-functionally with production, sales, merchandising, and finance to resolve them at the root. Own the systems and data layer that connect order management to fulfillment, including EDI and integrations across Sage, Shopify, Faire, and MarketTime. Partner with sales leadership to define onboarding standards for new wholesale accounts, including lead times, minimums, and ordering cadence. Build and maintain the documentation and training that keep teams and the 3PL consistent as volume grows. Report weekly to leadership on team performance, fulfillment health, account risk, and growth opportunities.

What You'll Bring

7+ years across customer operations, supply chain, or wholesale operations in CPG, food and beverage, or specialty retail, with at least 3 years managing teams. Direct experience managing a 3PL relationship, including SLA governance and peak planning; experience leading a warehouse-to-3PL transition is a strong plus. A track record of building or scaling a function, with the operating discipline to run it by the numbers afterward. Working knowledge of order management and ERP systems (Sage, Shopify, Faire, or MarketTime) and comfort with EDI concepts. Strong written and verbal communication, with the judgment to know what to escalate and what to own. A service mindset rooted in hospitality: our partners are guests, and every interaction should feel considered and warm.

What Sets This Apart

This is a rare chance to design and own an entire operating model rather than inherit one. You will lead the transition to a 3PL network, build the guest services and order entry functions around it, and own the full guest promise for two beloved brands, with direct exposure to the CEO and the board during a period of real momentum for Ampersand Brands.

The pay range for this role is:

100,000 - 120,000 USD per year (Corporate)

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