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How much do director umass global jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director umass global in the United States is $119,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,000.00 and $141,000.00 per year, depending on experience, location, and employer.

What is a director at UMass Global?

A Director at UMass Global is a senior leader responsible for overseeing specific departments, programs, or functions within the university. Directors typically provide strategic direction, manage teams, develop policies, and ensure that their area aligns with the institution's goals and standards. They may also be involved in budgeting, staff development, and community engagement. The exact responsibilities can vary depending on the department or division they lead.

What are the key skills and qualifications needed to thrive as a director at UMass Global?

To excel as a Director at UMass Global, you need strong leadership experience, strategic planning abilities, and a relevant advanced degree such as a master's or doctorate. Familiarity with educational technologies, data analysis tools, and systems like learning management systems (LMS) is typically required. Exceptional communication, team-building, and problem-solving skills distinguish top performers in this role. These capabilities are crucial for driving institutional goals, managing teams, and ensuring effective academic or administrative operations within a dynamic higher education environment.

What is the difference between Director Umass Global vs Program Manager?

AspectDirector Umass GlobalProgram Manager
Required CredentialsBachelor's or Master's degree, relevant experienceBachelor's degree, project management certification often preferred
Work EnvironmentEducational institutions, online learning platformsVarious industries, corporate or nonprofit settings
Employer & Industry UsageHigher education, online education providersMultiple sectors including education, tech, healthcare
Common Search & ComparisonYesYes

The comparison shows that both roles require similar educational backgrounds and are used in organizational settings focused on program delivery. However, Directors at Umass Global typically oversee broader strategic initiatives within educational institutions, while Program Managers focus on specific projects and operational execution across various industries.

What are some common challenges faced by a director at UMass Global, and how can candidates prepare to address them?

Directors at UMass Global often navigate complex challenges such as managing cross-departmental initiatives, balancing strategic priorities with limited resources, and driving student success in a rapidly evolving educational landscape. Candidates can prepare by developing strong leadership and communication skills, gaining experience in change management, and staying informed about trends in higher education. Building collaborative relationships with faculty, staff, and external partners is also essential for successfully advancing organizational goals.
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Director Umass Global jobs near you
Infographic showing various Director Umass Global job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, 4% Contract, and 1% Nights. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $119,966 per year, or $57.7 per hour.

Credential Analyst

University of Massachusetts Global

Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Please Note: Internal Employees, please access theJobs Hubin Workday to apply for the position.
ABOUT US
University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during core hours from 9am to 2pm (PST).
ABOUT THE ROLE
Responsible for the technical and specialized functions as defined by the California Commission on Teacher Credentialing (CTC) and UMass Global University to support and audit the qualifications for admission, preparation and completion of fieldwork, credential recommendations and employment authorizations for teacher and service credential candidates.
POSITION SUMMARY:
Responsible for the technical and specialized functions as defined by the California Commission on Teacher Credentialing (CTC) and UMass Global University to support and audit the qualifications for admission, preparation and completion of fieldwork, credential recommendations and employment authorizations for teacher and service credential candidates.
TYPE OF SUPERVISION:
Receive general supervision from the Director of Credential Services and Clinical Practice.
  • General Supervision - indicates that the incumbent performs a variety of duties; some of which may be complex duties within established policy guidelines; and receives occasional supervision.

POSITION DUTIES AND RESPONSIBILITIES:
ESSENTIAL FUNCTIONS:
Percentage
General
  • Evaluate, process and update student degree audits as program requirements are met

  • Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures

  • Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances

  • Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction

  • Link licensure documents to student files

  • Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students

  • Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements

  • Respond to student questions regarding licensure requirements

  • Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations.

  • Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements

  • Assist the Assistant Director, Credentials and Assistant Director of Clinical Practice with gathering data for state and federal reports

  • Attend CTC workshops for credential analysts and conferences .

40%
Prospective Students
  • Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for prospective students

  • Collaborate with the Enrollment Coaching Center to address questions regarding appropriate programs for prospective candidates

20%
Student Teaching/Fieldwork
  • Process student teaching applications and evaluate student teaching eligibility

  • Process intern eligibility applications

  • Monitor and track student progress towards meeting the clearance requirements for student teaching

  • Collaborate and communicate with the Clinical team on the application and clearance process for student teachers.

  • Maintain a database of district agreements and track the approval process

  • Work with the Assessment Manager with deploying student teacher, master teacher and university supervisor surveys

20%
Credential Recommendations
  • Support Student Success Coaches with student completion of non-coursework requirements.

  • Process out-of-state verifications

  • Adjust DegreeWorks audits

  • Prepare credential recommendations for CTC

  • Serve as a liaison to CTC regarding credential recommendations

15%
  • Perform other duties, as assigned

5%
TOTAL
100%
POSITION SPECIFICATIONS AND REQUIREMENTS:
EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES:
  • Bachelor's degree or equivalent combination of education and work experience

  • Prior training as a recommending agent by the CTC is preferred

  • Experience with student teaching placement, accreditation and credential processes is preferred

  • High level of team experience and customer service

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
  • Ability to use technology to improve efficiency and processing overall work flow

  • Knowledge of P-12 system and organization in regards to MOU and Human Resources processing

  • Knowledge of CTC and Accreditation policies in regards to licensure and student teaching

  • Proven ability to handle sensitive information and maintain confidentiality

  • Knowledge of credentials and accreditation policies

  • Able to work in a complex process system of auditing, evaluating and analyzing information environment

  • Exceptional written and verbal communication skills with the ability to draft professional correspondence and accurately interpret and convey credentialing requirements, timelines, and processes

  • Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards

  • Excellent organizational skills, including effective planning and time management to meet deadlines

  • Demonstrated ability to foster and maintain cooperative working relationships

Machines, Tools, Equipment, Electronic Devices and Software: Personal computer and intermediate knowledge of Microsoft Office Suite, including word, excel, and outlook.
Contact with Students: Frequent
Contact with Faculty and/or Staff: Frequent
Contact with Community and Vendors:Occasional
SPECIAL REQUIREMENTS:
Position may be required to work flexible hours particularly given the need to support students' or stakeholders' extended hours of operation and may require occasional weekend and/or evening work. Applicants for this position are subject to a background check and a criminal history review.
The hiring range for this position is $22.00 - $26.00 per hour. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members.
BENEFITS AND PERKS
At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits:
  • Health: Medical, dental, and vision coverage with spending account options.
  • Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
  • Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
  • Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
  • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer.
  • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.

Equal Employment Opportunity - UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law.
Reasonable Accommodation - UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

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