Director Technical Services Jobs (NOW HIRING)

The Technical Director serves as subject matter expert for technical services provided to clients, and is responsible for developing and advancing services, providing technical expertise to project and business development teams. The Technical Director utilizes knowledge of services and clients to advise operations and business development during preparation of proposals. The Technical Director is responsible for providing thought leadership and technical expertise to solidify recognition as experts in the industry.

What You Will Do:

• Serve as subject matter expert for technical services provided to clients.
  • Provide technical expertise and guidance to project team.
  • Direct and review technical contributions of team members on projects and company-wide activities.
  • Ensure we have the right team working the right projects.
  • Take a solution-oriented approach by advising on and leading initiatives to enhance effectiveness and efficiencies on assigned projects, in day-to-day job tasks, amongst team members, and across the organization through commitment to enhancing the company.
• Serves as technical expert frequently engaged for input related to area of expertise, providing valuable insight that helps support planning and execution of project tasks. 
• Manage the overall client relationship, as assigned, to assure satisfaction with ABS Consulting services
  • Act as the technical expert for clients on assigned projects.
  • Maintain an active awareness of technical, business and management developments affecting present and potential customers and actively presents this information promptly to the appropriate senior level managers.
  • Actively engage with clients to maintain relationships with key decision makers and help identify follow-on business opportunities.
  • Utilize knowledge of services and clients to advise operations and business development during preparation of proposals.
• Represent ABS Group in promoting our products and services and collaboration with sales team to drive business opportunities
  • Supports marketing and business development initiatives to attract and retain clients
  • Engage with sales team on potential opportunities by proposing solutions and partnering on technical proposals
  • Participate in marketing activities, conference presentations, technical whitepapers 
  • Coach others on how to utilize technical expertise to develop customer intimacy and establish new business development opportunities.
  • Provide thought leadership and technical expertise to solidify recognition as experts in the industry.
  • Actively engage in networking activities to meet potential clients.
  • Serve as a mentor/coach, actively participating in developing technical skills in others through mentorship and training initiatives.  

What You Will Need:

Education and Experience

• Must have an advanced degree or bachelor's degree and equivalent experience  
• 15+ years of relevant professional experience  
• Relevant technical certifications required   

Knowledge, Skills, and Abilities

• Ability to gain, retain, illustrate comprehension of learned technical knowledge, and transfer knowledge to other members of the team
• Ability to actively listen to the needs of our clients and internal teams by receiving, assessing, and generating probing questions surrounding the shared information to better understand client needs to provide technical expertise
• Openly accept change as part of business evolution to meet the needs of our clients, provides recommendations to enhance business, and drives change across the organization
• Possess a firm understanding of key performance indicators and their significance to the business and takes action to drive results amongst the organization
• Ability to utilize established rapport and role as a subject matter expert with existing customers to identify and consistently generate new business opportunities in collaboration with sales team
• Ability to plan and deliver outcomes with colleagues, understand business goals, hold oneself and colleagues accountable for keeping commitments and high standards. This includes taking responsibility for their actions, behaviors, decisions and results, acknowledging and fixing mistakes, seeking feedback, and using root cause analysis to improve performance
• Must be dependable, highly reliable, and follow through on all assignments 
• Ability to demonstrate independent, objective, open-minded thinking with strong attention to detail and sound judgment 
• Must be an effective multi-tasker utilizing proficient time management skills
• Working knowledge of the ABS Health, Safety, Quality and Environmental Management System  

Country Requirements 

US Citizenship required for roles supporting government contracts

Reporting Relationships

Reports to a director or executive level position

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs