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Director Technical Operations Jobs in Alberta (NOW HIRING)

Cybera

Internal Cybersecurity Lead

Calgary, AB · On-site

Reporting to the Director of Cybersecurity Operations, you will serve as Cybera's primary internal ... Partner with the Technical Operations team to implement and maintain security controls. * Define ...

ENMAX Corporation

Accountable to ensure direct reports understand and can communicate the corporate HSE policies ... Apply strong operational and technical knowledge to optimize plant performance, manage risk, and ...

Avmax

Spares Operations Coordinator

Calgary, AB · On-site

Technical Proficiency Key Performance Indicators / Duties & Responsibilities * Coordinate the day ... Perform other duties as assigned by the Director of Spares. Qualifications * Strong organizational ...

Weatherford

Operations Coordinator

Clairmont, AB · On-site

This position does not have direct reports. Responsibilities: * Has responsibility for total ... Comprehensive understanding of the Product Line and technical job planning requirements * Good ...

Ward's Hydraulic Services Ltd.

Be Seen First

Field Operations Supervisor

Fort Mcmurray, AB · On-site

Job Overview We are seeking a Field Operations Supervisor (FOS) to direct front-line field ... Technical & Program Proficiency * Strong knowledge and proficiency utilizing Microsoft Office Suite ...

New

Flowserve

Supervisor, Commercial Operations

Edmonton, AB · On-site

... technical expertise and commercial knowledge during quotation preparation. - Are updated on our ... direct or 3rd party sales personnel) Team Members are being developed to continuously enhance and ...

Applied Pharma

Manager, CQV

Edmonton, AB · On-site

Direct and control complex construction activities like Clean-Room installation, together with ... Prepare PQ plans and protocols together with the Technical Operations team System Qualification ...

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Showing results 41-60

All JobsTechnical Operations JobsDirector Technical Operations JobsDirector Technical Operations Jobs in Alberta

Director Technical Operations information

See Alberta salary details

$28K

$129.8K

$204K

How much do director technical operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director technical operations in Alberta is $129,832.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $175,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Technical Operations vs Operations Manager?

AspectDirector Technical OperationsOperations Manager
Required CredentialsBachelor's or Master's in Engineering, Business, or related field; often certifications in project management or technical areasBachelor's degree in Business, Management, or related field; certifications like PMP are common
Work EnvironmentOversees multiple teams, strategic planning, high-level decision making in technical settingsManages daily operations, team supervision, process implementation at the departmental level
Employer & Industry UsageUsed in tech, manufacturing, and engineering firms for senior technical leadershipCommon across various industries for operational oversight at the team or department level

The main difference is that the Director Technical Operations focuses on strategic, high-level technical oversight and long-term planning, while the Operations Manager handles day-to-day operational management and team supervision. Both roles require technical knowledge, but the director role is more strategic and broad in scope.

What does a director of technical operations do?

A Director of Technical Operations oversees the technical aspects of a company's operations, ensuring that systems, processes, and teams function efficiently and effectively. They manage technical teams, develop strategies for system improvements, and coordinate cross-department efforts to meet organizational goals. Their responsibilities often include implementing best practices, maintaining service quality, and overseeing budgets and resource allocation for technical projects. This leadership role requires strong technical knowledge, management skills, and the ability to align technology initiatives with business objectives.

How does a director of technical operations typically collaborate with cross-functional teams to achieve organizational goals?

A Director of Technical Operations frequently partners with teams across engineering, product management, customer support, and IT to drive seamless technology delivery and operational efficiency. This role often involves coordinating large-scale projects, aligning technical resources with business priorities, and facilitating communication between technical and non-technical stakeholders. Effective collaboration ensures that operational strategies support overall company objectives and that projects are delivered on time and within budget. Regular meetings, status updates, and joint planning sessions are common practices to maintain alignment and foster a collaborative culture.

What are the key skills and qualifications needed to thrive as a director of technical operations, and why are they important?

To excel as a Director of Technical Operations, you need extensive experience in operations management, project leadership, and a solid background in engineering or information technology, often backed by a relevant degree. Familiarity with IT service management tools, cloud platforms, and certifications like ITIL or PMP are commonly required. Exceptional communication, strategic thinking, and team leadership are critical soft skills that set high performers apart. These qualities are essential for aligning technical teams with business goals, ensuring efficient operations, and driving organizational growth.
What are the most commonly searched types of Technical Operations jobs in Alberta? The most popular types of Technical Operations jobs in Alberta are:
What are popular job titles related to Director Technical Operations jobs in Alberta? For Director Technical Operations jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Director Technical Operations jobs in Alberta look for? The top searched job categories for Director Technical Operations jobs in Alberta are:
What cities in Alberta are hiring for Director Technical Operations jobs? Cities in Alberta with the most Director Technical Operations job openings:
Director Technical Operations jobs near you
Infographic showing various Director Technical Operations job openings in Alberta as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $129,832 per year, or $62.4 per hour.

Director, Underwriting Operations, Commercial Mid-Market - West

Wawanesa Insurance

Calgary, AB • Hybrid

CA$180K - CA$200K/yr

Full-time, Part-time

Retirement, PTO

Posted 6 days ago

Job description

Job ID: 10247 


Employment Type: Existing Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Vancouver, BC; Calgary, AB; Edmonton. 

Working Business Language: English 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $180,000 - $200,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Director, Underwriting Operations, Commercial Mid-Market is responsible for leading Wawanesa's Middle Market Property & Casualty, Agriculture and Fleet teams across Western Canada - driving profitable growth, portfolio diversification, and operational excellence within a nationalized underwriting structure. Focused on larger commercial business, this role provides technical leadership in underwriting, pricing, risk selection, portfolio management, and broker engagement to deliver competitive solutions for mid-sized businesses across Western Canada.

Working closely with the VP, Mid-Market, this leader will help shape the future of Commercial Middle Market at Wawanesa, while leading and coaching underwriting leaders and teams, maintaining a strong market presence with brokers, and advancing strategic priorities. The role holds the highest underwriting authority for the segment, providing expertise and guidance on complex commercial risks and large account opportunities.

Responsibilities

  • Oversee underwriting processes, workflows, and governance to ensure accuracy, speed and ease of doing business.
  • Standardize practices, procedures, and tools across regional underwriting teams to drive national alignment while maintaining regional expertise and broker service models.
  • Monitor underwriting performance metrics and operational KPIs, implementing corrective action where needed. Provide oversight of catastrophe-exposed and large complex accounts to ensure strong risk management, underwriting discipline, and portfolio profitability.
  • Collaborate and provide input into the design and implementation of the transformation roadmap for Commercial Small Business.
  • Move at pace by applying a test-and-learn approach, failing fast and pivoting quickly in response to learnings.
  • Use effective collaboration and communication with key stakeholders to navigate roadblocks and governance processes.
  • Empower, mentor, and develop a high-performing underwriting operations team in Commercial Small Business, fostering a culture of accountability, collaboration, and innovation. Provide leadership and coaching to underwriting leaders and teams across BC, AB, MB, and SK.
  • Attract and retain top talent, focussing on capabilities that will accelerate the transformation and thrive in the future state.
  • Serve as a key liaison between underwriting, distribution, actuarial, claims, finance, and compliance functions.
  • Build strong relationships with brokers and partners to ensure service expectations are met and exceeded. Maintain a visible market presence and strengthen strategic broker relationships to support profitable growth.
Qualifications
  • Minimum 10 years of experience in commercial insurance, with deep expertise in mid-market underwriting in the specific segment.
  • At least 5 years in a leadership role, preferably within a national insurer, with experience leading regional underwriting teams, broker relationships, and complex commercial portfolios.
  • Bachelor's degree in business, insurance, risk management, or related field. MBA, CRM, CIP, or FCIP are considered assets.
  • Product development and portfolio management experience considered an asset.
  • Strong understanding of the mid-market business environment, commercial lines regulatory frameworks, and broker distribution models.
  • Proven ability to grow income, with a focus on long-term portfolio health, proactively managing risk and building member value.
  • Excellent relationship management, communication, and stakeholder engagement skills.
  • Bilingualism in English and French is considered an asset.
  • Ability and willingness to travel nationally to engage with regional teams and brokers.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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