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Sage X3 ERP Systems Analyst

Division:  IT
Job location: Remote
Hours: 40 hours per week, Monday to Friday 

Employment type: Full Time
Salary:  90K - 120K

A little about us

Hi, we're Aurora Cannabis, and we're so excited to meet you!

Aurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving both medical and consumer markets worldwide. Dedicated to helping people improve their lives, Aurora is driven by science and innovation, with a focus on providing premium medical cannabis products produced with the highest standards. We proudly serve both patients and consumers across Canada, Europe, Australia and New Zealand. Our global brand portfolio includes Aurora, Being, CanniMed, CraftPlant, Daily Special, Drift, Greybeard, IndiMed, MedReleaf, Pedanios, San Raf, Tasty's, Whistler Cannabis Co, and WMMC. Aurora's brands continue to break through as industry leaders in the medical, wellness and adult recreational markets wherever they are launched.

At Aurora, employees are at the heart of everything we do as we execute with excellence and agility. Whether in our manufacturing facilities, in our state-of-the-art research labs or supporting our global business development, or, within our corporate functions such as HR, operations, government affairs, and more - our diverse A-Team leads with expertise, passion and dedication every day. Together, we are opening the world to cannabis and making a meaningful impact for patients, consumers, our communities and our A-team. 

Job Summary

Reporting to the Manager, IT Supply Chain, the Sage X3 ERP Systems Analyst role is a critical position supporting key stakeholders in the design, implementation, and optimization of business and technical processes with a focus on Sage X3 and integrated systems. The role is responsible for maintaining the overall integrity of the application design, code and configuration, integrations, reporting and hosting infrastructure within the overall Aurora ERP solution. Interesting?  Here's a little more...

As the ERP Systems Analyst you will be involved in ...

• Leverage system expertise in ERP modules including but not limited to DRP, MRP, Transportation, procurement, order management, inventory management, quality management, WMS, BOM, manufacturing, cultivation, finance and respective integration points/technologies (internal/external to ERP) to drive operational efficiencies and help reduce organizational cost.
• Combine ERP expertise with technical knowledge of backend components to analyze, plan, prioritize, develop and implement a wide range of solutions to fulfill business requirements in a hybrid support and project role.
• Partner with Finance, Supply Chain, Sales, Logistics and Inventory teams to ensure seamless integration and accurate representation of supply chain activities.
• Provide timely and professional application systems support for assigned ERP applications within the Aurora Enterprise.
• Proactively identify, catalog, prioritize application issues and enhancements, then provide accurate and timely resolution of these tasks while ensuring operational stability.
• Conduct comprehensive root cause analysis for recurring issues and implement solutions to prevent future occurrences.
• Coordinate with vendors and other tier 2/3 support teams to resolve complex issues.
• Perform functional, technical, and performance testing to validate the operational stability of custom configured or vendor application systems.
• Prepare and review monthly and quarterly evidence of IT enforced process controls.
• Evaluate and document IT processes and procedures, and corresponding business processes and procedures, to ensure consistent support and administrative practices.
• Create and maintain documentation for application systems including integrations, integrated systems and hosting infrastructure.
• Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing, gathering technical requirements, and developing software solutions in accordance with relevant IT standards.
• Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions.
• As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure operational stability.
• Ensure that supply chain applications comply with corporate policies and industry regulations.
• Implement and maintain security protocols to safeguard sensitive supply chain data under the guidance of our cyber security team.

You would be the best fit for this role if you have...

• Knowledge of the cannabis industry considered a strong asset.
• Bachelor's degree or diploma in Computer Science or a related discipline.
• 5-10 years of experience in application support and system analysis.
• Extensive Experience with ERP (Sage X3).
• Strong understanding and experience with IT operational process and control frameworks (ITIL, COBIT).
• Experience working in a publicly traded organization and working robust IT General Control frameworks.
• Experience working with an enterprise level ITSM (ServiceNow).

Bonus points if you have...

• Hands-on experience with Sage X3 ERP, particularly in modules related to Finance, Inventory Management, Sales, Procurement, and Manufacturing. Ability to support and configure Sage X3 objects, manage master data, and troubleshoot functional or technical issues within Sage X3.
• Understanding of financial, sales, logistics and inventory integration within Sage X3 including journal entries, reconciliation processes, sales orders, deliveries, manufacturing and stock allocation.
• Knowledge of the cannabis industry considered a strong asset, including regulatory compliance, inventory tracking, and financial reporting requirements specific to the sector.
• Knowledge of SOX compliance considered a strong asset, including regulatory compliance and gathering evidence of IT controls for auditors.
• Working knowledge of computer systems, IT infrastructure hosting components, ERP technologies, programming fundamentals, and application design techniques, with an emphasis on optimizing business processes through Sage X3.
• Familiarity with various Software Development Lifecycle (SDLC) methodologies including Agile, Waterfall, and hybrid models, as applied to ERP enhancement and deployment projects.
• Experience supporting enterprise-level, multi-site, and global organizations, including configuration of Sage X3 to meet multi-company and multi-legislation requirements.
• Proven track record of working on cross-functional ERP projects with multi-disciplinary teams in fast-paced, innovation-driven environments.  

Why you'll love working at Aurora

• Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more!  

• Total Rewards: we will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology. 

• Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.

Next steps
Apply today by submitting your resume through our website. Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and not an AI software/system.  The we will contact you if we see a fit via email.

Think you're the ideal candidate but you don't meet all the requirements? Apply anyways. We would love to review your application to see if you're the right fit or find you an alternative opportunity.  Not the role for you? Share this posting with your network while subscribing to our Talent Community to learn more about upcoming opportunities (hot tip: if you are an Aurora employee, take advantage of the employee referral program by sharing this posting with someone in your network! If they are the successful candidate, you may be eligible for a bonus!).  

Diversity, Equity, Inclusion, Belonging and Accessibility

At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers - and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic.

We value the unique skills and experience each person brings to Aurora and are committed to creating and maintaining an accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Human Resources team know by contacting us at hr.services@auroramj.com

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