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Director Starrez Jobs (NOW HIRING)

Baylor University

Systems Analyst

Waco, TX · On-site

$51K - $85K/yr

While directly reporting to the Director of Student Systems, this position works closely with CL&L ... Demonstrated working knowledge of StarRez, CS Gold, Qualtrics, and Canvas * Experience managing ...

Baylor University

Systems Analyst

Waco, TX · On-site

$51K - $85K/yr

While directly reporting to the Director of Student Systems, this position works closely with CL&L ... Demonstrated working knowledge of StarRez, CS Gold, Qualtrics, and Canvas * Experience managing ...

High Point University

Community Director

High Point, NC

$22.25 - $30.25/hr

Maintains accuracy of various software systems such as Maxient, StarRez, eRezLife, etc. * Serves on ... Responsible for other responsibilities as directed by their supervisor and/or other Residence Life ...

High Point University

Community Director

High Point, NC · On-site

$22.25 - $30.25/hr

Maintains accuracy of various software systems such as Maxient, StarRez, eRezLife, etc. * Serves on ... Responsible for other responsibilities as directed by their supervisor and/or other Residence Life ...

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Director Starrez information

What does a director at StarRez do?

A Director at StarRez is responsible for overseeing key business operations, strategy implementation, and team leadership within the organization. StarRez is a leading provider of housing and residential life software solutions for universities and student accommodations. The Director works closely with internal teams and clients to ensure successful project delivery, customer satisfaction, and growth initiatives. This role often involves managing cross-functional teams, setting company goals, and ensuring the alignment of products and services with client needs.

What are some typical challenges a director at StarRez faces when managing student housing operations?

One of the main challenges for a Director of StarRez is ensuring seamless integration of the StarRez platform with existing campus systems while meeting the diverse needs of students and staff. They must also manage complex workflows, such as occupancy management, billing, and maintenance requests, often during peak housing periods. Additionally, balancing data security and compliance with user-friendly access can be demanding. Success in this role often relies on strong collaboration with IT, residence life, and facilities teams to continually optimize processes and support campus housing goals.

What are the key skills and qualifications needed to thrive as a director using StarRez, and why are they important?

To thrive as a Director with StarRez, you need strong leadership abilities, expertise in housing operations, and a solid understanding of property management or student housing, often backed by a relevant degree. Familiarity with the StarRez platform, data analytics tools, and project management systems is typically required, and certifications in property management or project leadership are advantageous. Excellent communication, problem-solving, and organizational skills help lead teams and drive process improvements. These skills ensure efficient housing operations, effective team management, and enhanced resident satisfaction.

What is the difference between Director Starrez vs Property Manager?

AspectDirector StarrezProperty Manager
CredentialsTypically requires a bachelor's degree in property management, real estate, or related field; certifications like CPM or CAM are commonOften requires a high school diploma or associate degree; certifications like CAM or leasing licenses may be preferred
Work EnvironmentCorporate office, overseeing multiple properties or portfolios, strategic planningOn-site at individual properties, handling daily operations and tenant relations
Industry UsageUsed in large property management firms, real estate companies, and corporate settingsCommon in residential, commercial, and retail property management at individual or small portfolios

The main difference between a Director Starrez and a Property Manager lies in their scope and responsibilities. The Director Starrez typically oversees multiple properties at a strategic level within a corporate environment, requiring advanced credentials. In contrast, a Property Manager handles daily operations at specific properties, often with less emphasis on strategic planning. Both roles are essential in property management but differ in scale and focus.

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Director Starrez jobs near you
Infographic showing various Director Starrez job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Product Manager, Resident Intake and Retention

StarRez

OR • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Re-posted 20 days ago

Job description

The Role 

As Product Manager of Resident Intake & Retention, you will help shape and deliver product experiences across the resident journey, with a focus on areas such as acquisition, conversion, engagement, and retention. 

In this role, you'll develop a strong understanding of customer and user needs and work with Product leadership, Engineering, Quality, Design, and customer-facing teams to turn meaningful problems and opportunities into impactful product solutions. 

You'll own defined product problems and initiatives from discovery through delivery and continuous improvement within the broader strategy for the Resident Intake & Retention domain. You'll use customer insights, product data, experimentation, and market context to recommend priorities, evaluate trade-offs, and measure outcomes. 

Role Specifics 

  • Work Location: United States, Remote OR Hybrid, Denver CO 
  • Travel: 5% (The percentage of travel is an estimate and can vary based on business needs.) 
  • Reporting Structure: This role reports to the Senior Director, Product. 

Application Deadline: This role will accept applications on a rolling basis until filled.  

What You Will Own 

  • Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle 
  • Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue 
  • Own product performance against key KPIs, including revenue, adoption, usage, and customer retention 
  • Develop and evolve pricing, packaging, and value propositions to optimize business outcomes 
  • Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis 
  • Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions 
  • Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery 
  • Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value 

Required Qualifications 

  • 2+ years of product management experience in B2B SaaS environments 
  • Experience contributing to products or meaningful product initiatives through discovery, delivery, launch, and iteration 
  • Experience conducting customer discovery and using customer, market, or product insights to inform decisions. 
  • Ability to translate customer and business problems into clear product requirements and priorities. 
  • Experience working cross-functionally with Engineering, Design, and other stakeholders to deliver software products. 
  • Familiarity with product metrics and using data to evaluate product performance and inform decisions. 
  • Strong communication, problem-solving, and prioritization skills, with the ability to navigate competing needs and articulate trade-offs. 
  • High ownership mindset with a bias toward action and results 

Preferred Qualifications 

  • Experience working in scale-ups or growth-stage product environments
  • Experience working on funnel optimization, product-led growth, and partnership-driven growth
  • Familiarity with experimentation practices and hypothesis-driven development
  • Experience working with operational or multi-sided platforms

Reasons to join our Team: 

  • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
  • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
  • A supportive team environment with emphasis on learning and development opportunities 
  • Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
  • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

Even if you don't have all the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

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