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Director Sportsbook Jobs (NOW HIRING)

FanDuel

Product Manager, Sportsbook Social

New York, NY · On-site

$132K - $173K/yr

... sportsbook experience. This role sits within our Emerging Experiences pillar and is focused on ... Leverage AI tooling and agents effectively as part of how your pods operate- comfortable directing ...

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Director Sportsbook information

What is the difference between Director Sportsbook vs Sportsbook Manager?

AspectDirector SportsbookSportsbook Manager
ResponsibilitiesOversees overall sportsbook operations, strategy, and complianceManages daily sportsbook activities, staff, and customer experience
Required CredentialsExperience in sports betting, leadership, industry certificationsKnowledge of betting platforms, customer service skills, industry certifications
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational focus, team management, customer interaction
Industry UsageUsed in large sportsbooks, casinos, and online betting companiesCommon in retail sportsbooks and smaller online operators

The main difference between a Director Sportsbook and a Sportsbook Manager lies in scope and responsibilities. The Director Sportsbook focuses on strategic oversight and high-level decision-making, while the Sportsbook Manager handles daily operations and team management. Both roles require industry knowledge and relevant certifications, but the Director role is more senior and strategic.

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Infographic showing various Director Sportsbook job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Sportsbook Ticket Writer - Full Time (Plaza)

Ceasars Entertainment

Las Vegas, NV • On-site

Full-time

Medical, Dental, Vision

Re-posted 11 days ago

Key responsibilities

  • Provide a top tier level of customer service to encourage repeat business

  • Assist customers by advising on sports betting options and answering questions

  • Resolve customer disputes or complaints and escalate when necessary

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

106th of 164 rated casinos

Job description

WELCOME TO THE EMPIRE! William Hill U.S., America's leading sports book provider, has immediate openings at its sportsbook. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.  

BEHOLD! Reporting to the Sportsbook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and "novice bettors", you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. 

Why Join the Team: 

Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.) 

Flexible scheduling (nights, weekends, mornings, holidays, etc.) 

Advancement opportunities - come grow a career with us! 

At Caesars Digital, We Don't Just Play the Game - We Set the Standard.

As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

  • Provide a top tier level of customer service that encourages customers to come back repeatedly  
  • Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board  
  • Become familiar with our betting options and be able to strike up conversations with customers regarding those options  
  • Work to resolve customer disputes/complaints and escalate to direct supervisor when needed  
  • Be a positive team member and work collaboratively with other team members and your leadership team  
  • Ensure that all necessary paperwork/documentation is filled out accordingly to company policy  

  • and gaming control board standards Other duties as assigned 

    ADDITIONAL REQUIREMENTS:

  • Must be able to stand for extended periods of time  
  • Must be able to lift, pull or push 25 lbs.  
  • Must be able write for extended periods of time. Must be able to twist, bend or reach with no significant boundaries 
  • Provide a top tier level of customer service that encourages customers to come back repeatedly  
  • Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board  
  • Become familiar with our betting options and be able to strike up conversations with customers regarding those options  
  • Work to resolve customer disputes/complaints and escalate to direct supervisor when needed  
  • Be a positive team member and work collaboratively with other team members and your leadership team  
  • Ensure that all necessary paperwork/documentation is filled out accordingly to company policy  
  • and gaming control board standards Other duties as assigned 

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