ZipRecruiter

Log In

1

Director Service Operations Jobs in Naples, FL (NOW HIRING)

Exalta Group

Operations Manager

Naples, FL · On-site

Director of Plant Operations Position Summary The Operations Manager has responsibility for the ... Customer Service, and Cost. This role provides leadership across all manufacturing functions and ...

Exalta Group

Operations Manager

Bonita Springs, FL · On-site

Director of Plant Operations Position Summary The Operations Manager has responsibility for the ... Customer Service, and Cost. This role provides leadership across all manufacturing functions and ...

Exalta Group

Operations Manager

Bonita Springs, FL · On-site

Director of Plant Operations Position Summary The Operations Manager has responsibility for the ... Customer Service, and Cost. This role provides leadership across all manufacturing functions and ...

Exalta Group

Operations Manager

Naples, FL · On-site

Director of Plant Operations Position Summary The Operations Manager has responsibility for the ... Customer Service, and Cost. This role provides leadership across all manufacturing functions and ...

Fort Myers Beach

Finance Director

Fort Myers Beach, FL · On-site

$150 - $200/hr

Oversee each function within the Town's accounting operations including contracts, procurement ... Supervise the collection of revenues from water utilities, parking, harborage services, building ...

New

VEV

Operations Manager

Naples, FL · On-site

$78K - $87K/yr

... service to our clients. This is a high-impact opportunity to join our executive team as we ... Direct recruitment, performance management, and departmental goal setting * Create alignment across ...

CVS Health

Operations Manager

Fort Myers Beach, FL · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short ...

SEACREST SOUTHWEST

FOOD & BEVERAGE DIRECTOR

Naples, FL · On-site

Food & Beverage Director Reports To: General Manager Direct Reports: Executive Chef and Assistant ... service food and beverage operation. This position oversees all Front-of-House (FOH) and Back-of ...

Marriott

Director of Destination Services

Naples, FL · On-site

Works with direct reports to review scheduled events and troubleshoot potential challenges ... Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations ...

Marriott

Director of Destination Services

Naples, FL · On-site

Works with direct reports to review scheduled events and troubleshoot potential challenges ... Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations ...

previous page

Showing results 41-60

All JobsService Operations JobsDirector Service Operations JobsDirector Service Operations Jobs in Naples, FL

Director Service Operations information

See Naples, FL salary details

$32K

$101.4K

$169.1K

How much do director service operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director service operations in Naples, FL is $101,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,100.00 and $127,600.00 per year, depending on experience, location, and employer.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the most commonly searched types of Service Operations jobs in Naples, FL?

The most popular types of Service Operations jobs in Naples, FL are:

What are popular job titles related to Director Service Operations jobs in Naples, FL?

For Director Service Operations jobs in Naples, FL, the most frequently searched job titles are:

What job categories do people searching Director Service Operations jobs in Naples, FL look for?

The top searched job categories for Director Service Operations jobs in Naples, FL are:

What cities near Naples, FL are hiring for Director Service Operations jobs?

Cities near Naples, FL with the most Director Service Operations job openings:

Director Service Operations jobs near you

Maintenance Director

Continuum Services

Bonita Springs, FL • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago

Job description

Maintenance Director
Location - Bonita Springs, FL
Position Summary:
Under the general direction of the Regional Director, the primary responsibilities of the Maintenance Director include the overall maintenance/upkeep of a Senior Living Community (facility and grounds) including preventative maintenance, repairs and inspections.
Key Areas of Responsibilities
  • Ensure all aspects of the facility are in a good state of repair
  • Respond to work order requests on a daily basis
  • Partner with the Executive Director when contracting with any outside vendors
  • Maintain Unit Maintenance Log for each department
  • Monitors and maintains Building Inspection Schedule that includes preventative maintenance program and all required system inspections.
  • On call 24 hours a day for emergency maintenance needs as authorized by the Executive. If not available must arrange for back up coverage.
  • Performs routine janitorial duties in order to keep buildings and grounds clean and
  • Snow removal and landscaping not performed by outside contractors
  • Performs routine inspections of interior and exterior of building
  • Perform mandatory annual unit inspections completing required
  • Ensure the highest quality of customer service is available for the residents
  • Orders maintenance supplies and monitor inventory
  • Maintains dumpster area and monitor trash pick up

Education, Experience and Skills Required
  • Excellent communication skills and compassion for older adults
  • Basic knowledge of plumbing, electrical, HVAC heating/cooling, and general repair skills
  • Experienced Maint/Facility background, MEP, drywall, paint, hardware installs
  • Motivated, self-started, task oriented, computer knowledge, Team player

Physical Demand Requirement
  • While performing the duties of this job, the employee is regularly required to stand, talk, bend, stretch, pull or push and lift items.
  • Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Benefits/Perks
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) retirement savings plan with company match.
  • Opportunities for professional development and advancement.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. If you are a dedicated Maintenance Director looking for an opportunity to make a difference in a dynamic organization, we invite you to apply. Apply today!!!
#IND
Company Overview
Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services. Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR® for superior energy performance, BOMA's Office Building of the Year® (TOBY) Award and CEL's National Real Estate "A" List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what we're all about - join us today!

Apply