1

Director Service Operations Jobs in Washington (NOW HIRING)

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

This role is responsible for overseeing 24/7 network operations, ensuring service availability ... The Director, Network Operations will provide strategic leadership to a team of network operations ...

This role is responsible for overseeing 24/7 network operations, ensuring service availability ... The Director, Network Operations will provide strategic leadership to a team of network operations ...

Quick Lube Technician

Manassas, VA

$13 - $18/hr

Service Manager/Director, Service Operations Director Job Summary: The Quick Lube Technician at Bomnin Automotive is responsible for performing rapid and efficient oil changes, filter replacements ...

Quick Lube Technician

Manassas, VA

$14 - $19.25/hr

Service Manager/Director, Service Operations Director Job Summary: The Quick Lube Technician at Bomnin Automotive is responsible for performing rapid and efficient oil changes, filter replacements ...

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Service Manager/Director, Service Operations Director Job Summary: The Service BDC Agent at Bomnin Automotive is responsible for providing exceptional customer service and managing communications ...

Showing results 21-40

Director Service Operations information

See Washington salary details

$38.5K

$122K

$203.3K

How much do director service operations jobs pay per year?

As of Aug 6, 2026, the average yearly pay for director service operations in Washington is $121,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What is the difference between Director Service Operations vs Service Manager?

AspectDirector Service OperationsService Manager
ResponsibilitiesOversees multiple service departments, develops strategic initiatives, manages large teams, and aligns service goals with company objectives.Manages daily service delivery, supervises service teams, handles customer issues, and ensures service quality at the operational level.
Required CredentialsBachelor's degree; often MBA or related certifications; extensive experience in service management.Bachelor's degree; experience in service delivery; certifications like ITIL or customer service management are common.
Work EnvironmentCorporate offices, strategic planning sessions, cross-department collaboration.On-site service centers, customer sites, operational meetings.

The main difference between a Director Service Operations and a Service Manager lies in scope and strategic focus. The Director oversees multiple departments and aligns service strategies with business goals, while the Service Manager handles day-to-day service delivery and customer interactions. Both roles require relevant experience and certifications, but the Director's role is more strategic and leadership-oriented.

What are the key skills and qualifications needed to thrive as a director of service operations?

To thrive as a Director of Service Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with CRM platforms, IT service management tools, and Lean or Six Sigma certifications is commonly required. Exceptional communication, problem-solving, and change management abilities help you drive performance and foster a positive team culture. These competencies are crucial for ensuring efficient service delivery, customer satisfaction, and alignment with organizational goals.

What is a director of service operations?

A Director of Service Operations is a senior management professional responsible for overseeing the delivery and efficiency of a company's service operations. They ensure that customer service processes, support teams, and operational workflows run smoothly and effectively. Their role often includes developing strategies to improve service quality, managing budgets, leading teams, and collaborating with other departments to align service goals with overall business objectives. Directors of Service Operations play a key role in driving customer satisfaction and operational excellence within an organization.

What are some common challenges faced by a director of service operations, and how can they be effectively managed?

Directors of Service Operations often encounter challenges such as balancing customer satisfaction with operational efficiency, managing cross-functional teams, and adapting to rapidly evolving technologies. Effective management involves fostering clear communication across departments, implementing data-driven performance metrics, and encouraging a culture of continuous improvement. Regularly reviewing service processes and investing in team development can also help address bottlenecks and enhance overall service delivery.
What are popular job titles related to Director Service Operations jobs in Washington? For Director Service Operations jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Director Service Operations jobs in Washington look for? The top searched job categories for Director Service Operations jobs in Washington are:
What cities in Washington are hiring for Director Service Operations jobs? Cities in Washington with the most Director Service Operations job openings:
Infographic showing various Director Service Operations job openings in Washington as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $121,958 per year, or $58.6 per hour.

Virtual Service Operations - Mobile Application Developer * with Security Clearance

Virtual Service Operations

Ashburn, VA • On-site

$80K - $107K/yr

Other

Medical, Retirement

Re-posted 23 days ago


Job description

Are you looking to take the next steps in your career as a Mobile Application Developer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for an experienced Mobile Application Developer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on-site. This role requires a strong mix of communications skills and hands on technical troubleshooting to support application issues and application of preventative measures. In this hands-on position, you will work collaboratively to architect, design, build, deliver, and enhance highly available, scalable, real-time systems. You will exercise your judgment in determining and recommending the best designs based on customer business objectives, timelines and other resource constraints. You will participate in and/or direct major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding and unit testing. The candidate should have expertise in Mobile App Development.  Basic Qualifications:   * BS/BA degree and 12 years of prior relevant experience or Master’s with 10 years of prior relevant experience; or 4 years of additional experience in lieu of degree  
* At least 5 years experience with Mobile Application Development, must have experience with both Android & iOS 
* Requires experience in both Front-end Mobile and Back-end RESTFUL API development.  
* Requires experience in development of JAVA, Node JS applications.  
* Requires experience in both NoSQL and SQL database’s.  
* Must have strong application testing discipline.  Experience with Google’s Flutter engine and Google’s Dart language and similar Android/iOS framework.  
* Excellent problem-solving skills.  
* Creative thinker  
* Proficiency and knowledge of the following: Postgres, Springboot, SQL, Kafka, MySQL, Struts, Hibernate, Java, JSF, Swing, JavaScript, Bootstrap, Angular/React is desired.  
* Knowledge of software design patterns.  
* Experience with an issue/problem tracking system (e.g., Jira)  
* Proficiency with common Agile practices, service-oriented environments, and better development practices  
* Excellent written and verbal communication skills  
* Experience with DevOps frameworks  Preferred Qualifications:   * Active CBP BI  
* Experience with CBP  
* AWS Experience  
* Knowledge of CI/CD pipeline 
* Worked in Agile environment  
* Other mobile framework Requirements * Must be able to work approximately 2 days per week on-site in Ashburn, VA
* Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
* Must be able to maintain and obtain a CBP Background Investigation prior to start   
What is Important to Us: * You are an excellent communicator in writing and speaking.
* You have the ability to work independently but also value teamwork.
* Your problem-solving skills are excellent.
* You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
* You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers Salary Description $80,000.00 - $107,000.00 depending on experience