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Director Reverse Logistics Jobs in Ohio (NOW HIRING)

Crocs

Sr. Manager, IT DC Technology - OHDC

Vandalia, OH · On-site

$160K - $170K/yr

Reporting to the Director of Global IT Distribution Center Technology, this role oversees and ... reverse logistics, and omni-channel distribution. * Lead integration across SAP, OMS, and TMS ...

Crocs

Sr. Manager, IT DC Technology - OHDC

Vandalia, OH · On-site

$160K - $170K/yr

Reporting to the Director of Global IT Distribution Center Technology, this role oversees and ... reverse logistics, and omni-channel distribution. * Lead integration across SAP, OMS, and TMS ...

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Director Reverse Logistics information

What are some common challenges faced by a director of reverse logistics, and how can they be addressed?

A Director of Reverse Logistics often faces challenges such as managing unpredictable return volumes, optimizing costs in the returns process, and ensuring coordination across multiple departments like customer service, warehousing, and transportation. To address these issues, directors implement robust tracking systems, establish efficient return policies, and foster strong communication with both internal teams and third-party partners. Staying current with technology and industry trends also helps streamline operations and improve customer satisfaction.

What does a director of reverse logistics do?

A Director of Reverse Logistics oversees the processes involved in returning goods from customers back to the company, including managing product returns, recycling, refurbishing, and disposal. Their main goal is to optimize the efficiency and cost-effectiveness of reverse supply chain operations while ensuring environmental compliance and customer satisfaction. This role often collaborates with supply chain, operations, and customer service teams to develop strategies that minimize waste and recover value from returned products.

What are the key skills and qualifications needed to thrive as a director of reverse logistics?

To thrive as a Director of Reverse Logistics, you need expertise in supply chain management, data analysis, and process optimization, often supported by a relevant bachelor’s or master’s degree and significant logistics experience. Familiarity with ERP systems, WMS (Warehouse Management Systems), and certifications like Six Sigma or APICS are typically important. Strong leadership, problem-solving abilities, and excellent communication skills help drive cross-functional collaboration and effective team management. These skills are crucial for maximizing value recovery, reducing costs, and ensuring efficient and sustainable reverse logistics operations.

What is the difference between Director Reverse Logistics vs Logistics Manager?

AspectDirector Reverse LogisticsLogistics Manager
CredentialsBachelor's degree, often with supply chain certificationsBachelor's degree in logistics, supply chain, or related field
Work EnvironmentStrategic planning, overseeing reverse logistics operationsManaging daily logistics activities, coordinating teams
Industry UsageUsed in companies with complex reverse logistics needsCommon across various industries for general logistics management
Search/Comparison IntentUnderstanding senior roles in reverse logisticsManaging logistics operations at operational level

The main difference is that the Director Reverse Logistics focuses on strategic oversight and planning of reverse logistics processes, while the Logistics Manager handles day-to-day operations. The director role involves higher-level decision-making and policy development, whereas the manager executes logistics activities on the ground.

What are the most commonly searched types of Reverse Logistics jobs in Ohio? The most popular types of Reverse Logistics jobs in Ohio are:
What are popular job titles related to Director Reverse Logistics jobs in Ohio? For Director Reverse Logistics jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Director Reverse Logistics jobs in Ohio look for? The top searched job categories for Director Reverse Logistics jobs in Ohio are:
What cities in Ohio are hiring for Director Reverse Logistics jobs? Cities in Ohio with the most Director Reverse Logistics job openings:
Director Reverse Logistics jobs near you

Sr. Manager, IT DC Technology - OHDC

Crocs

Vandalia, OH • On-site

$160K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Crocs rating

6.9

Company rating: 6.9 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

21st of 104 rated fashion retailers

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you're not expected to fit a mold. You're encouraged to break it and create something better.

Overview

The Senior Manager of IT Distribution Center Technology for Crocs Inc., based in Dayton, Ohio, leads the local IT team within the Global IT Distribution Center Technology department. Reporting to the Director of Global IT Distribution Center Technology, this role oversees and advances technology for the Dayton distribution center, ensuring reliable and scalable operations across DTC, wholesale, and retail channels, with a focus on warehouse systems, automation, and system integrations.

What You'll Do
  • Own end-to-end delivery of all IT services supporting the Dayton Distribution Center, serving as the primary interface between DC leadership and Corporate IT, and external partners to align on priorities, roadmaps, and service delivery expectations.
  • Lead integrated planning, scheduling, and execution of IT initiatives, including releases, upgrades, and enhancements, ensuring minimal disruption to operations.
  • Establish and govern core service delivery processes, including demand intake, prioritization, release management, and change coordination.
  • Drive proactive communication and transparency across partners, providing clear visibility into system performance, risks, incidents, and delivery timelines.
  • Continuously enhance service delivery models to improve reliability, responsiveness, and alignment in a 24x7 operational environment.
  • Drive reliable and scalable technology operations supporting DTC, wholesale, and retail fulfillment, ensuring stability and performance of mission-critical warehouse systems during peak periods, product launches, and seasonal spikes.
  • Implement proactive monitoring, incident management, and support models to ensure high system availability.
  • Own and evolve the Manhattan WMS / PKMS platform to support high-volume fulfillment, reverse logistics, and omni-channel distribution.
  • Lead integration across SAP, OMS, and TMS platforms to enable seamless end-to-end fulfillment processes.
  • Partner with Engineering and Automation teams to support warehouse automation (e.g., AutoStore, WCS/WES integration).
  • Lead IT delivery for DC expansions, automation deployments, and supply chain optimization initiatives, ensuring scalable architecture and minimal operational disruption.
  • Track and improve key performance metrics (e.g., inventory accuracy, order throughput, and cycle times) while driving continuous improvement across IT systems and processes.
  • Lead and develop the local DC IT team, partner cross-functionally with Operations, Digital, Supply Chain, and Finance, and manage vendor relationships to ensure performance, accountability and delivery outcomes.
What You'll Bring to the Table
  • Bachelor's degree, or equivalent experience, in business, engineering, supply chain or related field
  • Minimum 8+ years of IT experience, with a strong emphasis on retail supply chain and distribution
  • 3+ years of experience leading others
  • Proven background supporting automated, high-volume distribution center environments at scale, such as Autostore
  • Deep hands-on expertise with Manhattan WMS / PKMS, SAP (AFS or S/4), OMS, and TMS platforms
  • Strong understanding of warehouse execution (inbound, outbound, returns), automation integrations (WCS/WES), and system integration patterns (APIs, middleware, event-based architecture)
  • Experience supporting omni-channel retail operations (DTC and wholesale)
  • Ability to connect and scale systems across SAP, OMS, WMS, and TMS platforms to enable robust fulfillment and distribution
  • Comfortable working in a fast-paced, high-growth retail environment, with proven leadership partnering across Supply Chain, Digital, and Finance teams
  • Demonstrated ability to lead through peak periods and drive successful outcomes

LI-Onsite

#LI-AF1

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title: Sr. Manager, IT DC Technology - OHDC 

Salary or Pay Range: $160,000 - $170,000 

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This organization participates in E-Verify.

This position is eligible to participate in a company incentive program. 

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

The application window is 45 days, but applicants are encouraged to apply as soon as possible after the posting date in order to ensure optimal consideration.  The posting will be removed if the job is filled before the application window deadline.

Job Category: Corporate 

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